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Residence Inn South Bend

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Residence Inn South Bend
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199 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Woodstock, United States
Reviewed 3 days ago NEW

Sometimes a very good experience can outweigh a bit of an "older" hotel. While the hotel is comfortable, you can tell it's a bit older. That being said, I would absolutely stay here again because of the service. The gentleman up front, named Joe, was one of the most helpful people I've ever come across at a hotel property. He...

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Thank Christopher P
Naperville, Illinois
Reviewed 3 days ago NEW

Poor management and lack of caring for guests. They never fixed the door lock and the cleaningness of the room was poorly executed. I found garbage from previous guests. They did not clean the bathroom properly

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Thank risb0
Dartmouth MA
Reviewed 5 days ago NEW

The bathrooms are dated and the showerheads need to be replaced. The employees are the best - very helpful and they really do take care of you. Breakfast offerings are great. I did not use the pool or the gym room so cant comment on that.

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Thank ProfessorTravel11
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable input and will be looking into the shower heads. We hope to see you again soon and thank you for staying with us.

Appleton, Wisconsin
Reviewed 3 weeks ago

Start to finish excellence in service , from check in to check out. Clean rooms, unique set up with the different buildings but its nice and private. Feels like a private apartment. Workout room was awesome and breakfast definitely overachieved

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Thank Drew A
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Drew, Thank you for taking the time to write a review about our hotel. We appreciate your valuable feedback on your recent stay at the Residence Inn South Bend. We are so glad that you enjoyed your visit and enjoyed some of our amenities. We again thank you for staying with us and we look forward towards your next visit.

Atlanta, Georgia
Reviewed 3 weeks ago

I enjoyed my stay at this Residence Inn. The staff were all very nice and helpful. The room was clean. The shower ran out of hot water after about 5 minutes. I don't take long showers, but I have daughters that do, and if they had been with me, this would've been a bigger issue. The only other minor thing...

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Thank AeroLance
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on your recent stay. We do apologize for the lack of hot water and coffee pot. We will be addressing these issues right away to ensure your next stay feels more like home. Thank you again for valuable feedback and we look...

Hendersonville, North Carolina
Reviewed 4 weeks ago

I am a Marriott Gold member, so I have stayed in over 50 Marriott rooms. This was the worst one ever. It was dirty. I probably should have said something when we saw the room, but we were in a hurry to visit kids and grandchildren. I dusted the tables. There was a dirty cleaning cloth on the kitchen counter....

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Thank Kaye333
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Kaye, Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable input on ways we may be able to improve. We will be addressing these issues right away with our housekeeping department and do apologize for your experience. Thank you again for sharing with us your recent stay.

Almont, Michigan
Reviewed 4 weeks ago

Joe at the the front desk was awesome!! Thanks for the cookies. Now the bathroom were not clean. Toilet needed to be cleaned, tub had hair...I enjoyed my stay but should not have wipe down my own tub.

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Thank Anna M
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Anna, Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on your recent stay here at the Residence Inn South Bend. I will pass-along to Joe your positive feedback and do apologize for the bathroom. We will be correcting this issue right away. Again thank you for sharing your experience...

Channahon
Reviewed 4 weeks ago

Cops came to the room next door and busted partyers were so loud leaving that I couldn't sleep! How do you fit so many people in a room without noticing! I find it odd that the hotel staff didn't notice so many people arriving and not get suspicious

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Thank briantc99
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Brian, Thank you for taking the time to review our hotel. We greatly appreciate your valuable input on your recent experience. We would like to take this time to apologize for the noise disturbance caused by other guests. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. Thank you again...

Naples, Florida
Reviewed 21 February 2017

Staff very pleasant and very nice hotel! The room was immaculate and the overall property was very clean. Breakfast was on time and very nice not to have to leave the hotel to get. It's a nice benefit to have on site.

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Thank jholzerrx1
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable input on your recent stay. So glad that you enjoyed the hotel and breakfast. We look forward towards your next visit and thank you again for staying with us.

Madison, Wisconsin
Reviewed 20 February 2017

Super stupendous staff! Four room check in was a breeze! Corporate card check in was great, the guys took care of their incidentals; all seamless. Fabulous from my standpoint as employer! You don't know how many times that gets messed up. Great Breakfast service/ Convenient to the Notre Dame Campus. Thanks for having us! We are college hockey officials and...

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Thank dschachte
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Dan, Thank so much for writing a review about our hotel. We are so glad that you guys were able to check in smoothly and enjoy breakfast and late check out. We aim to provide exceptional service and look forward towards your next visit. Thank you again for staying with us!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more   less 

Additional Information about Residence Inn South Bend

Address: 716 North Niles Avenue, South Bend, IN 46617
Region: United States > Indiana > South Bend
Price Range: €121 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn South Bend 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn South Bend Hotel South Bend
South Bend Residence Inn
Hotel Style:
#11 Business Hotel in South Bend
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Questions & Answers

Questions? Get answers from Residence Inn South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from building 1 & 10. They are right on top of the pool.”
 of 5 bubbles christopherp744, 26 Mar 2017 | Read review
“Shower quickly, and if you need the iron, it's in the closet by the bathroom.”
 of 5 bubbles AeroLance, 2 Mar 2017 | Read review
“Go some place else.”
 of 5 bubbles Kaye333, 1 Mar 2017 | Read review
“high floor”
 of 5 bubbles jnjstone88, 21 Jan 2017 | Read review
“Ask for the back buildings for a bit more quiet from the road. Second floor seemed quieter, but you must use stairs.”
 of 5 bubbles JBry, 15 Jan 2017 | Read review
5 of 5