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When we checked in I found the desk clerk to be very helpful and friendly. He answered all my questions and seemed to really care that we had a great stay. Our room was clean and very nice. Our room was near a side door...More
Date of stay: October 2018
Thank Roy M
Response from JASON S, Front Office Manager at Sleep Inn South BendResponded 25 October 2018
Dear Roy M ,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of...More
We were pleasantly surprised with our stay. Price was right. We have a German Shepherd we are traveling with and she was welcome and comfortable too. The room was clean. The bed was comfy. A/C was great. TV not high def but we were just...More
The first thing you notice is the friendly and welcoming reception you get when you check in. The front desk headed by the manager and his wife is friendly,competent and is there to make your stay as comfortable as possible. It feels like home. The...More
Was not expecting much and was pleasantly surprised. Everything from the front desk person to the breakfast was great. Nice room that was very clean. The only negative is that there is not much around as far as restaurants.
After booking this hotel several days in advance we were traveling, staying overnight in South Bend for a wedding then flying out the next morning for a family trip to Atlanta. My daughters and i .were traveling by Amtrak train from St. Louis Mo. to...More
Date of stay: March 2018
Response from JASON S, Front Office Manager at Sleep Inn South BendResponded 3 April 2018
Dear 1pear ,
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More