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Comfort Suites University Area

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Comfort Suites University Area
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
South Bend, Indiana
Reviewed 4 days ago NEW

Clean,affordable, a couple of front desk employees are really helpful when it comes situations that arise. Kerrin and Clare assisted when our company had to go on emergency damage repair and helped shuffle things to help when we returned

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Helpful?
Thank darcksoul73
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. It is great to hear how Kerrin and Clare went that extra mile to make things happen. Positive feedback is great to hear as it encourages our staff in the right direction. We value your feedback and hope to see you again soon.

Grand Rapids, Michigan
Reviewed 6 days ago NEW

We enjoyed our stay for a military event at the hotel. The room was clean and spacious. There was an error with our reservation and I spoke to Claire and she graciously refunded our money the same day. Also, the breakfast is great with alot of options! We will be back!

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Helpful?
Thank norlander1
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about Clare and the hotel. We value your feedback and hope to see you again soon.

Reviewed 1 week ago via mobile

I needed a last minute hotel room but wanted more than a standard Queen room. Their Queen Suite was great. Nice size with a quarter wall divining the sleep area from the couch/desk/coffee table area. The room included a small fridge and coffee maker. They provided extra outlets to charge all needed devices. The bathroom was large. I was in...

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Helpful?
Thank Always_local_food
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about your stay and experience. The staff will be excited to read your review as positive feedback encourages our staff to move in the right direction. We look forward to seeing you again soon.

Lake Villa, Illinois
Reviewed 2 weeks ago

This is an older motel, but in pretty fair shape. The one thing I can mention that was not pleasant happened when we got off the elevator on the 3rd floor at about 11 pm. The smell of smoke was very strong, but thankfully not in our room. I mentioned it to the front desk the following morning thinking that...

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Helpful?
Thank Toby W
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for reviewing our hotel. I apologize about your experience and assure you that we will investigate the smoking room. We are 100% non smoking and charge fines with guests who smoke. Thank you for your feedback, we hope to see you again soon.

Terrell, Texas
Reviewed 3 weeks ago via mobile

Staff members Karla and Clare were the most helpful individuals, I have met. They made sure I was acquainted with all the amenities and facilities. They made sure of my traveling needs to the various restaurant's and airport. Great hospitality!

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Helpful?
Thank dennislG792AH
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind words about Karla and Clare. They will be super excited to hear about your stay and feedback. Service is our number 1 goal, and I am pleased to hear about your experience. We look forward to seeing you again soon.

Reviewed 3 weeks ago via mobile

This is a great place to stay. The service was top notch, I could tell that they value their customers. The rooms are nice, clean and the beds are comfortable. The hotel is in a good location for food.

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Helpful?
Thank Michael M
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. We strive to offer a great experience to our guests. The staff will be excited to hear your feedback. We look forward to seeing you again soon.

Indianapolis, Indiana
Reviewed 4 weeks ago

Things didn't start off well, when the heater in our room wouldn't start on a day when the temperature went to -13. The staff promptly moved us to another room. In the process we lost our roll-in shower but we did stay warm. The rest of our stay was uneventful. Breakfast was good. It was still cold out, but we...

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Helpful?
Thank member34
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. It is great to hear about your stay and the recovery our team did. Service is our number 1 goal. We value your feedback and hope to see you again soon.

Reviewed 4 weeks ago via mobile

I had an absolutely wonderful stay at this hotel. There were so many staff members who made my trip special. The lady at the front desk named Karla remembered me from the last time and really made me feel at home. The breakfast host Stephanie seen that I was having a hard time juggling my baby and the food and...

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Helpful?
Thank DestineyDarling
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your kind review. It is great to hear about our staff delivering great service, even to our furry little friends. Positive feedback encourages our staff to lead in the right direction. They are going to be thrilled to read your review. We look forward to seeing you again soon.

Elkhart, Indiana
Reviewed 8 December 2016

When we arrived, the front desk clerk greeted us in a friendly manner, even joked with us as we checked in. The room was clean and satisfying to us. Later on we went down to the pool and hardly anybody there. We practically had the pool and hot tub to ourselves, and it was really relaxing. Every Black Friday when...

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Helpful?
Thank acpb87
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your feedback. It is great to hear about your experience and will share to the staff. We look forward to seeing you again soon.

Reviewed 30 November 2016 via mobile

We were going on a last minute trip and due to many hotels being booked we went w this place. Pictures looked good and it was pricey, but we figured it meant better quality over the motels etc. When we arrived the lady at the front desk was great. The customer service received was awesome, but that's the only positive...

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Helpful?
Thank Yvette S
Craig B, General Manager at Comfort Suites University Area, responded to this review

Thank you for your review. We value your feedback and will take it to help improve our operations. I want to apologize about the experiences you encountered and assure you they will be looked into. We will be going under bathroom renovation 1st quarter 2017 to enhance the experience. Thank you again for your feedback and we hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites University Area

Address: 52939 US 933 North, South Bend, IN 46637
Region: United States > Indiana > South Bend
Price Range: €90 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University Area 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites University Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites are large and sunny”
 of 5 bubbles norlander1, 13 Jan 2017 | Read review
“Maybe smoking on floor 3.”
 of 5 bubbles Toby504, 5 Jan 2017 | Read review
“Book early if you're going to attend a football game in SB”
 of 5 bubbles Hokie67, 20 Nov 2016 | Read review
“Rooms on floor 3 were nice”
 of 5 bubbles Luluflies, 25 Sep 2016 | Read review
“Football rates start on Fri eve instead of Thurs like some in the area.”
 of 5 bubbles nauticalabc, 13 Sep 2016 | Read review
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