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Did not get checked in until 2am on a very snowy night, but the front desk lady(Victoria, I believe) was very kind. The room was very clean. Yes, you can hear road noise a bit, but it was easy to go to sleep. The breakfast...More
We have stayed at this motel many times over the years while visiting family in Shelbyville. It is always clean and comfortable. We were not disappointed on this visit. Staff is friendly and helpful and the breakfasts are the usual continental assortments
I've been in town working on the pipeline, i was staying in the super 8 motel, last 2 days off job i thought i would go big. I got a room for 2 days which was $312. Went tho my room, what a disappointment. Nothing...More
Thank Bobby R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 22 December 2017
Lovely day Bobby R,
We are happy that you tried our hotel. With this, I'm sorry that you were disappointed with our rooms and breakfast but thank you for still giving us a 3-star rating.
We appreciate you sharing your experience because comparing your stay...More
Do not stay here. One side of the hotel is right next to the highway and the road noise is very high. They even had ear plugs in the room for you! We got another room but discovered that there was some type of motor...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 20 October 2017
Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and I regret to read about the disappointments you had with the room received and its soundproofing conditions. Our...More
I have stayed here and couple of times, as it is close to a customer.
Clean with friendly staff.
However, both times the food was terrible. It was interesting when I asked how the fish was and the server laughed. So I ordered a hamburger....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - IndianapolisResponded 26 July 2017
Thank you for being a repeat guest at our hotel and for taking the time to write us a review. I am happy to hear that our location is convenient for your business travels and that you found our cleanliness and staff service...More