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Rising Star Casino Resort

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Rising Star Casino Resort
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189 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Ohio
Reviewed 1 week ago

I love the casino's old style. Smoking and drinking at the machines. It does set quite the atmosphere. Slots are fun and they have a wide variety. The buffet was terrible this time. Food was cold and plates were very dirty. Food looked appealing but was often cold. Prime rib was great. Might have to try the steakhouse next time....

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Helpful?
Thank Shaunda P
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Shaunda P, We are pleased to hear you enjoyed your visit to our casino. We appreciate all feedback from our guests. I will forward your concerns on to the Food and Beverage Management Team about your experience at the buffet. Sincerely, Laura

Reviewed 1 week ago via mobile

Been here for overnight stays twice now. Here's the good: - Friendly staff at the hotel check in desk. - The Lodge hotel (separate building from the main casino) is very nice. Rooms are newer, large, and well appointed. - The steakhouse is excellent. - Live entertainment at the bar with the Elvis performer was fun - Staff at the...

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Helpful?
Thank TheTravelFishes
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear TheTravelFishes, I am happy to hear that you enjoyed The Lodge Hotel and our Wellingtons Steakhouse. We appreciate all feedback from our guests. I will forward your concerns on to the other members of our management team regarding the Rising Star Hotel and Queen City Market. We thank you for the opportunity to do better. Sincerely, Laura

Cincinnati, Ohio
Reviewed 1 week ago

We hadn't had a chance to visit for the Christmas decorations, but some of them are still up. Our room was clean the bed was semi comfortable, the mattress was hard as a rock. We had a nice view of the golf course, of course right now covered with snow. We also could see the river. One thing that I...

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Helpful?
Thank LoriPulskamp1
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear LoriPulskamp1, We appreciate having you as our guest. I am pleased to hear you enjoyed your visit. I will inform Housekeeping Management about your concern over the hard mattress. Please consider us again in the future! Sincerely, Laura

Cincinnati, Ohio
Reviewed 3 December 2016

Stayed last night at the Rising Star Lodge. My husband, myself, my brother and his wife planned a night out- to watch our niece perform in the holiday Christmas ice skating show. Then enjoy a good meal at Wellington`s and loose some money in the casino. When I made 2 room reservations on line a month ago I thought I...

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Helpful?
1Thank Gamy55
WV_GuestRelations, Guest Relations Manager at Rising Star Casino Resort, responded to this review

Hello, We apologize for the inconvenience you experienced during your last stay! I will notify hotel management and management at Wellington's. We will try to accommodate as best as possible during your next stay. Thank you for the feedback!

Cincitucky
Reviewed 23 November 2016

My boyfriend and I stayed here with a donation they made to a local fire department that he won. Our room #169 was pretty clean and we enjoyed our stay. This was a very nice donation to a volunteer fire department. While we were there we ate the buffet for dinner and breakfast. The dinner was good and the breakfast...

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Helpful?
Thank Amber R
Amanda M, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Amber R, We are pleased to learn you enjoyed your stay. We appreciate having you as our guest. Please consider us again in the future. Amanda

London, Ohio
Reviewed 18 November 2016 via mobile

This was my second trip down to the casino. We stayed in the Lodge because I am not a fan of smoking. The Lodge was decorated very nicely. It was comfortable. No refrigerator which would be nice to store water. There was a nice walk to and from the casino, but they have a 24 hour shuttle as well which...

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Helpful?
Thank sharpestrn
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Sharpestrn, Thank you for selecting Rising Star Casino Resort for your adventure. We are pleased to learn that you had a great experience. I will forward on your comments to other Management members regarding updating machines and smoking on the casino. We look forward to seeing you again soon! Sincerely, Laura

Lexington, Kentucky
Reviewed 9 November 2016

I had a free weekend and decided to go up to the gambling boat. I was really amazed at how beautiful the grounds were and how friendly the staff was. Had a great time in the casino. The room was pretty basic but better than an average hotel. Great time.

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Helpful?
Thank Bella-Keegan
Amanda M, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Bella-Keegan, Thank you for selecting Rising Star Casino Resort for your weekend adventure. We are pleased to learn that you had a great experience. Early 2017 we will begin renovations and hope to have you back to see our changes. Sincerely, Amanda

Westerville
Reviewed 8 November 2016

We haven't been here for a few years so we were pleased with new upgrades. Lobby and front were decorated for Christmas and looked very nice. You can be a holiday hater but it still was a very nice touch. Xmas store had some neat things. Our room in the new hotel was boutiquey and comfortable. There's a shuttle that...

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Helpful?
Thank awomansopinion
Amanda M, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear awomansopinion, We are happy to have us as our guest and are pleased to learn you enjoyed your visit. Call us for a stay in December as we have Ice Skating Performances that can't be missed. Thank you for your business. Amanda

Cincinnati, Ohio
Reviewed 6 November 2016

Wife and I visit casinos on a regular basis. This used to be one of my favorites because it had one of my favorite slots. Came here on the way back from a ride in the country to take a break for a few minutes. And that's about all it took. Place is definitely "dead" compared to previous times coming...

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Helpful?
Thank showstang
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Showstang, We appreciate all feedback from our guests. I will forward your concerns on to the other members of our management team. We thank you for the opportunity to do better. Sincerely, Laura

Solihull, United Kingdom
Reviewed 5 November 2016

Stayed here on the way to and back from the Smokey Mountains.Most interesting hotel linked to old riverboat which was the casino .You can walk through the casino up onto the deck.The foyer was most attractive and unusual.On our second visit we walked along the riverside towards the village

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Helpful?
Thank valerie c
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Valerie C, We are glad to hear you enjoyed your visit! We appreciate your feedback and look forward to seeing you again soon! Sincerely, Laura

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Rising along the shore of the mighty Ohio River in scenic Rising Sun, Indiana, is a spectacular resort casino. Step aboard our 322 ft. long, 40,000 sq.ft., casino...all ship-shape in the style of a Victorian sternwheeler. As soon as you walk through the door at Rising Star Casino Resort you receive the STAR treatment. Check into one of our 294 rooms, splash into our sparkling indoor pool, hit the fitness center, make a tee time at our Scottish links-style golf course or try your luck in Rising Star's exciting casino. Our casino features nearly 1,000 of the most popular slot machines or you can sit with one of our friendly dealers & play your favorite table game. Rising Star Casino has weekly live entertainment in the Pub & Pavilion, a wonderful selection at the River View Buffet, mouth watering specialties at Wellington's Steakhouse & fast choices at Queen City Market. ... more   less 

Additional Information about Rising Star Casino Resort

Address: 777 Rising Star Drive, Rising Sun, IN 47040
Region: United States > Indiana > Rising Sun
Price Range: €98 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rising Star Casino Resort 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Grand Victoria Casino And Resort By Hyatt Hotel Rising Sun
Rising Sun Grand Victoria
Hyatt Rising Sun
Rising Sun Hyatt
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Questions & Answers

Here's what travellers have asked, with answers from Rising Star Casino Resort staff and other travellers.
9 questions
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Blacklick, Ohio
7 months ago
Campbellsburg, United States
Grove City, Ohio

Has anyone else experienced a problem with the ticket cash out machines? We attempted to use one and received the bills but not the coins. There was no error indicated on the machine, it just did not dispense the coins. While I waited for my wife to find someone to help there were other patrons cashing out on the machine next to mine. They had the same problem but decided that it was not worth waiting when I told them that my wife had been gone for over 10 minutes to find someone. I warned other people that attempted to use the machine and they went to another location. My wife returned and told me that someone was being called to help. Several minutes later an employee arrived and placed both machines out of order. He then left stating that a security guard would need to open the machine. Another employee came by and told me that it was shift change for security and it would be a while. Eventually a security guard and the first employee arrived and opened the machine. I was immediately given the money that I told them was due me. I remained and observed what was then done with the machine. The employee tried to leave without answering my question regarding what happened but when pressed stated that coins were jammed. I asked about the sensor verifying that the money was paid out and he told me that the sensor is placed before the channel that coins travel on the way out to be collected. If this is a known problem and is not being addressed it appears that this is a very good profit center. Anyone else note this?

over a year ago
over a year ago

See all questions (9)

Questions? Get answers from Rising Star Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don`t bother.... go anywhere else!!”
 of 5 bubbles Gamy55, 3 Dec 2016 | Read review
“any room is great”
 of 5 bubbles Bella-Keegan, 9 Nov 2016 | Read review
“Park in the back to get in the hotel through the back door which is by the elevators.”
 of 5 bubbles awomansopinion, 8 Nov 2016 | Read review
“Not sure but shape of hotel meant most rooms pretty good”
 of 5 bubbles valeriec877, 5 Nov 2016 | Read review
“Although the main hotel is nice, I prefer the lodge. It has better WIFI and cell phone reception. All rooms are non-smoking in the lodge.”
 of 5 bubbles jamesbb2016, 1 Nov 2016 | Read review
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