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Comfort Inn

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Traveller (25)
Room & Suite (10)
Pool & Beach (3)
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Overview
  • Excellent19%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible10%
Travellers talk about
“room was clean”(17 reviews)
“bob evans”(8 reviews)
“west virginia”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (161)
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161 results
Traveller rating
32
57
37
18
17
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Time of year
LanguageEnglish
32
57
37
18
17
Show reviews that mention
All reviewsroom was cleanbob evanswest virginiareal scrambled eggstwo storyindoor poolwill stay there againhot breakfastwafflesovernight stopcheck in was easypleasant staffchecking outhalfway pointexercise roomnice place to stayoff the highway
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1 - 5 of 161 reviews
Reviewed 15 February 2018 via mobile

Stayed one night at this location and overall satisfied. Check in was easy, Page was very helpful and friendly. My room was clean and tidy and larger than I expected. The bathroom equally as clean. Some of the furnishings were slightly dated. The phone and...More

Thank joahuawesl
Response from Julie W, Guest Relations Manager at Comfort InnResponded 17 February 2018

Thank you so much for the informative review. I'm so happy you had such a pleasant stay and found us to be a good value. I truly hope you will choose to stay with us again when you are in the area. Kind Regards, Julie...More

Reviewed 30 December 2017 via mobile

Bad weather forced us to seek refuge so we selected this hotel. Turned out to be a good choice. Hotel was clean and the staff very helpful. Even cleaned our car windows and raised the windshield wipers so that they wouldn't freeze to the windshield....More

Thank Dennis H
Response from Julie W, Guest Relations Manager at Comfort InnResponded 6 January 2018

Dear Dennis: Thank you for taking the time to leave such a nice review. I'm so happy we were able to give you a nice place out of the storm. I'm sorry the room was a little too hot but in this weather too hot...More

Reviewed 20 December 2017

Check in just okay....room #116 found brown spots on top bed sheet (feces?)...bed sheets were removed immediately....moved to #118....got ready for bed and found spot of blood on comforter. Didn't report that as we were tired from driving all day. Left notes on comforter. Breakfast...More

Thank qieto
Response from Julie W, Guest Relations Manager at Comfort InnResponded 22 December 2017

Dear Guest: I'm very sorry to hear we did not meet your expectations. I have already spoken to our Head Housekeeper about the laundry issues you experienced to ensure it doesn't happen again. I am surprised you found our breakfast to be sparse, we offer...More

Reviewed 7 December 2017

We've stayed here for 8 years now and it is slowly sliding downhill. Clean room, but getting a little older. No elevator, which probably matters to us more now that we're over 65. The room had a mild smoky smell to it. Someone obviously did...More

1  Thank chuck k
Response from Julie W, Guest Relations Manager at Comfort InnResponded 22 December 2017

Dear Chuck: Thank you for taking the time to review our hotel; I'm sorry we did not meet your expectations during your stay. While it is true the building is getting a little older we do keep up with all the Choice Brand Standards for...More

Reviewed 11 October 2017

This place is a fine stop along the highway. Much better than the options that are at the next exit to the east, which are really ratty these days. Comfort Inn is well run ... particularly by the clerk Maria, who is kind and efficient....More

2  Thank Town P
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Best Value Properties in Richmond, IN
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$80 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$80 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (25)
Room & Suite (10)
Pool & Beach (3)
Questions & Answers
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acbiii
25 August 2015|
AnswerShow all 2 answers
Response from AJ R | Reviewed this property |
I honestly do not know. I checked their website and there wasn't any mention of a pet policy. They would be able to answer that question by calling them direct at: (765) 935-4766.
0
Votes
Room Tips
"Two-story motel, but no elevators"
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"Away from the highway"
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"No real issues--my room was near the highway but I could not hear it"
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"Ask for a room away from the freeway and if you have a lot to carry into the room, request a first floor"
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