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All reviewsfront deskwafflesnice breakfastthe breakfast arearoom was cleanbreakfast attendantpet friendly hotelfirst floorgreat place to staywould stay here againone night staywould highly recommend this hotelnice stafftrain tracksnice placeother hotelseasy access
Husband asked for a handicap shower room and we were given a room in the back of the hotel. We pulled up and noticed there was no handicapped ramp for my scooter. My husband resigned to lift and place it on the sidewalk. Had I...More
I had originally booked a room somewhere else, but was grossed out by the accommodations there, so my husband and I went looking for another pet friendly hotel and found this lovely gem! First, Junior, the front desk agent, was fantastic, very professional, checking us...More
Thank Liz B
Response from Sam P, General Manager at Best Western Classic InnResponded 13 October 2017
Thank you for leaving an in-depth review about your stay at Best Western Classic Inn. We are glad that you found our rooms clean and comfortable. Our staff strives to provide excellent service to every guest every time. Freshly made omelet service is...More
I have no clue how this place got the great reviews. It is NOT a five star hotel. Maybe a 3 star.... maybe. We were greeted by a very cramped front desk located IN the breakfast room/hallway. After going down a tight hallway with construction...More
Thank Gieta G
Response from sam p, Manager at Best Western Classic InnResponded 2 weeks ago
We appreciate your feedback regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement...More
They are trying to make this a nice hotel but until they improve the mattresses, they will be overpriced in my book the beds are like a swayback horse. Horrible and not what you expect from a hotel this price. We stayed in hotels 20.00...More
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Thank Tom P
Response from sam p, Manager at Best Western Classic InnResponded 4 weeks ago
I apologize for the inconvenience caused to you during your stay. We appreciate your feedback and I have asked housekeeping to look at the mattress. We hope you will provide us with another opportunity to serve you better.
The shower was not usable until the third day. Plugged up. Finally repaired, but tub not cleaned after repair, and we had to ask someone to clean it. Door to bathroom was dirty, had to clean all handles and switches with wipes.
Breakfast was fine....More
Thank Kate M
Response from sam p, General Manager at Best Western Classic InnResponded 4 weeks ago
I apologize for the inconvenience caused to you during your stay. We strive to provide excellent service to every guest. I appreciate your feedback and hope you will provide us with another opportunity to serve you better.
Response from Maevie_52 | Reviewed this property |
I called the hotel. They said they try to keep pets in the same area, but when they are coming close to selling out for the night that they may have to put people in a pet friendly room even though they have no pet. They can... More
I called the hotel. They said they try to keep pets in the same area, but when they are coming close to selling out for the night that they may have to put people in a pet friendly room even though they have no pet. They can not assure you that no pet has never been in a particular room.