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Holiday Inn Express Hotel & Suites Muncie

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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Indianapolis, Indiana
Reviewed 17 November 2015

Not expecting a lot from this hotel, but was pleasantly surprised by the help. Just wanted someplace clean and safe. Surprisingly, the front desk guy Andy was very effective and professional in getting things set up for us to be near each other's rooms. Would stay here again.

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Helpful?
Thank College girl C
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

College Girl C Thank you so much for the review. I have shared this with Andy and he wanted to say thank you and next time you are in town he would be more than happy to meet your needs!

East Syracuse, New York
Reviewed 17 November 2015

I stayed just one night after coming from the Baymont. What a horrible hotel ugh, gross. So i decided to make it 2 nights being the weekend and I was traveling visiting friends. Housekeeping staff were great. Brigitte and Momo were very helpful when i needed more towels or shampoo. They helped me locate the washer and dryer and brigette...

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Helpful?
Thank drew p
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Drew P Thank you so very much for the review! MoMo and Bridgette would personally like me to thank you for the wonderful review and they are both so happy that made your stay even better! We look forward to seeing you next time when you are in Muncie!

Rock Hill, South Carolina
Reviewed 12 November 2015

Sales Manager - Kacey Ecker sold us on staying at this property. Typically, we stay at other similar chains with our team, but always compare rates and accommodations in the area. This hotel had all the amenities important to our team. A good rate, decent continental breakfast, good rooms, meeting space, and a late check-out.

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Helpful?
Thank CoachRey
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

CoachRey Thank you so very very much. We enjoyed having your team and we can't wait on your next trip to Muncie. I am so happy we were able to exceed your expectations!

Fort Wayne, Indiana
Reviewed 9 November 2015

Andy from the front desk was great - very helpful. He really helped us out with setting up room for girls to eat before tournament! He was very professional and helpful. He went out of his way to provide great service and help!

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Helpful?
Thank Claude N
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Claude N Thank you so much for the great review! Andy is a true gentleman and a wonderful staff member to have on board with our team! We have shared this with him and we hope next year when you go back to the state tournament you think of us!!

Akron, Ohio
Reviewed 6 November 2015

Darlena, the staff member who handles the complimentary breakfast, does a great job with her "good morning" attitude. She really knows how to put a smile on her patron's faces. And she works very hard at making sure everyone is served.

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Helpful?
Thank Tom S
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Tom S Thank you for the positive review. Darlena wanted me to tell you it made her day and anytime you are back in town she would be more than happy to pour you a cup of coffee or juice so you could still relax a little more in the morning. Please reach out to me when you need to...

Columbus, Ohio
Reviewed 6 November 2015

We recently stayed at The Holiday Inn for the UMass/Ball State game over the halloween last week-end and I must say that the rooms were quite nice. Both rooms were 2 queens beds, plenty of room, bathrooms were well maintained, plenty of towels. There were a lot of people their but it seemed very quiet. They also served a very...

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Helpful?
Thank garyhas
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

GaryHas Thank you for such a great review. We are the only hotel on the Northside that is a corporate sponsor for BSU Athletics. Anytime you come into town we would love to have you stay with us and we can even get your tickets for the game!! Kasey Ecker

Reviewed 4 November 2015

I come to Muncie often for Alumni events at Ball State and after making the mistake of booking a dirt cheap room at another hotel -and discovering it was actually dirty- I had to book a room at the Holiday Inn Express last minute. A man named Andy at the front desk got me right into a room at a...

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1Thank Mae M
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Mae M Thank you for the positive review. We would love to have you back any time you come into Muncie. As an Alumni of BSU myself and their hospitality program, we strive to create the full service, luxury hotel here at our property. I have also shared your review with Andy and he anted to me tell you THANK...

Hammond, Indiana
Reviewed 4 October 2015 via mobile

We enjoyed our time there. Rooms were nice and clean. Breakfast was good. Even took my 11yr.old daughter with me to have a workout in the fitness room. Fitness room is located across from pool, where we witnessed a lady jump into the pool with no top on and just her thong underwear. She was then joined by a male...

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Helpful?
Thank Kelli P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Kelli P, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to know your positive feedback on the cleanliness of the room received and breakfast selection up to par. However, we are truly sorry if you...

Cicero, Indiana
Reviewed 29 September 2015

I had a room reserved for two nights and when I went to check in, the Manager, Kasey Ecker, met me with the fact that they had had a water pipe break and 8 rooms were not able to be occupied. She and her staff had called 6-8 motels trying to find a room for us but due to the...

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Helpful?
Thank Sharon P
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Sharon P It's Kasey!! I wanted to thank you for the awesome review. It is always my goal and the hotel's goal to take care of the guests 110%. We always like to go above and beyond. Thank you for your understanding. I wanted to let you know that I will be contacting you when I know the dates of...

Allen, Texas
Reviewed 23 September 2015

I usually like Holiday Inn Express,but this one seemed to be "not as expected". Had trouble making my reservations (had to make them directly due to a special "wedding party" rate" And then they didn't have my "frequent traveler" number in the system when I arrived. Room was comfortable - we stayed two nights. Breakfast was really not very good....

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Helpful?
Thank caroleiaap
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Caroliapp, We apologize for the breakfast, we have addressed your concerns to the breakfast staff. We are in the processing of changing over to our fall landscape with beautiful mums, asters and of course pumpkins! We are happy to hear that you found our rooms comfortable. As for the "special wedding rate", there was a block with a discounted...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Muncie is conveniently located one mile from Ball State University and just 6 miles from I-69 in Muncie. The hotel is close to shopping and within walking distance of several restaurants. Visit historic downtown Muncie just minutes away; also located close to numerous local businesses in the area. With several museums and attractions nearby, you'll have plenty to do before you return to the hotel to swim in our indoor heated pool. Rooms are equipped with free high speed internet and complimentary wireless access, hair dryers, irons and ironing boards. The Holiday Inn Express in Muncie has suites, as well as standard rooms with microwaves and refrigerators available. You'll find our rooms clean, comfortable and just the place you need to prepare for the day ahead. Start your day with our complimentary extended continental breakfast served daily. The Muncie Holiday Inn Express has a free business and copy center for your conveniences, and sundry items are also available on-site. From the moment you walk in the door, you will be greeted by our award-winning, courteous and friendly staff. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Muncie

Address: 4201 West Bethel Avenue, Muncie, IN 47304
Region: United States > Indiana > Muncie
Price Range: €94 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muncie 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Muncie
Holiday Inn Express Muncie
Holiday Inn Muncie
Muncie Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Muncie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are quieter”
 of 5 bubbles miakamixdesu, 22 Dec 2016 | Read review
“Lovely corner suites! Convenient outdoor smoking areas are located at the end of each ground floor hallway.”
 of 5 bubbles Aunt_Cookie48, 20 Jul 2016 | Read review
“Not all Holiday Inn Express are the same.”
 of 5 bubbles hainessks63, 31 May 2016 | Read review
“king suites and king rooms!”
 of 5 bubbles drewp684, 17 Nov 2015 | Read review
“Call early to get the best rooms”
 of 5 bubbles garyhas, 6 Nov 2015 | Read review
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