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Comfort Inn & Suites

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Reviewed 27 December 2016 via mobile

First of all the room we had looked like amateurs did the wall paper work. Light above bath sink wasn't centered. Housekeeping a couple times forgot to replace towel to step out on. Faucet and sink never looked cleaned. Breakfast: worst powdered eggs ever! Weird round disc shaped bacon. Think it was bacon. Worst orange juice. Not recognized as Diamond...

Thank shortiegc
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area. Please accept my sincere apologies for this inconvenience. I will take this to our maintenance and our housekeeping that way we improve on this. I guarantee that this won't happen again. I'm very sorry that this occurred and we look forward to earning a second...

Reviewed 15 November 2016 via mobile

Clean place with friendly staff. Nice beds with a variety of pillows, so they have one that will fit you. Very comfortable. With a good breakfast Compared to other rooms in the area this is a good middle of the road price point

Thank Tim L
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us during your visit to the Muncie area and thank you for your feedback. I'm happy to hear that you enjoyed our comfortable clean rooms and our comfortable beds. I'm also happy to hear that you really liked our variety of pillows. We have soft and firm pillows on all of our beds so that...

New Port Richey, Florida
Reviewed 13 November 2016

Comfortable clean rooms. Typical Comfort Inn. Breakfast eggs not so good, almost grainy. Other items OK. Toasted bagel good along with Greek yogurt. Had instant oatmeal and waffles. Family friendly. Do not go during Ball State homecoming if you want quiet.

Thank Steve K
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us here at the Comfort Inn & Suites. We not only appreciate your business but appreciate your feedback to find out what was great about your stay and if anything was wrong on how to fix it so it doesn't happen again. Please accept my sincere apologies for failing to meet your expectations...

La Crosse, Wisconsin
Reviewed 16 September 2016

The room and bath were both neat and clean. The bed was very comfortable. Breakfast selections were a bit less than expected. Staff was not overy friendly. This property is nearly as nice as the Hampton Inn across the street where I stayed the week before. But the rate at the Comfort the night I stayed was about 30% less...

Thank B W
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area. We greatly appreciate all feedback and will work very hard at making the improvements suggested above. Please accept my sincere apologies about the breakfast options and the front desk attitude. These are things I will work on to make your next stay a better stay....

Maineville, Ohio, United States
Reviewed 3 September 2016 via mobile

Hotel is clean and comfortable. Our visit started out pleasant until room 301 showed up. It was a room full of kids who jumped off the furniture and ran at high speed for hours (still happening as I write this). The front desk clerk told them at least twice to be quiet. He said he could see the children jumping...

Thank Eileen M
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your trip to the Muncie area. I'm very sorry to hear about your neighbors being really loud during your stay. Please accept my sincere apologies about that. I'm glad to hear that our hotel was clean and comfortable during your visit. I will make sure next time you visit us you...

Beverly Hills, California
Reviewed 19 August 2016

We have family in Muncie and always stay at this hotel. The suite rooms are big and comfortable. It's not a luxury stay, but a very nice stay and we never have a problem here (we've stayed at this hotel at least 5 or more times now). I would highly recommend them above any other hotels nearby, as we have...

Thank RodeoDriveCA
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for always staying with us when you come to visit your family in town and we hope those visits are enjoyable. We greatly appreciate the kind words that you have said about our hotel and staff. My staff works very hard and making this hotel as clean as possible and making sure every guest is treated like family...

Reviewed 8 August 2016

Not worth the price in Muncie, IN. Thought I'd be safe spending $159 a night, but not so. Sure the room looked ok, but hit with an overwhelming musty smell in the room everytime we walked in. Nice bathroom---great shower---clean. Beds were good. Lots if pillows. Breakfast was so sad...could have been the worst eggs and sausage I've ever seen....

Thank hoosierref
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm very sorry that we did not exceed your expectations for your stay. I apologize about the musty smell that occurred in your room and that we failed for your expectations in our breakfast. Please accept my sincere apologizes. The rate that you paid was one of the lowest rates in the area during your stay. I'm glad that you...

Cumming, Georgia
Reviewed 2 July 2016 via mobile

I would have rated our stay higher but the front desk folks were less than accommodating. The room was everything that we expected, with the exception of being well lit in the dark. There was light coming in on all four sides of the door, a light that flashed every 30 seconds or so in the fire extinguisher, and a...

Thank derekbrooks6
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the area. Please accept my sincere apologizes on my front desks actions. This is more my fault than theirs because they weren't trained on the gift card redemptions and now that this is brought up to my attention each and every one of them are up to date...

Reviewed 27 June 2016

The purpose of this trip was to visit Ball State University. The hotel was 5 minutes away from the school. We arrived around 11pm and had a nice room away from the elevator (in the middle of the hall). The night desk clerk was very nice. He gave us some history about Ball State. There was an intoxicated guest waiting...

Thank Kimberly G
Jared O, General Manager at Comfort Inn & Suites, responded to this review

First and foremost thank you for choosing to stay with us during your visit to the Ball State University Campus. I hope that visit went well and you all enjoyed the campus. I want to apologize for not meeting your expectations on the breakfast and the Wi-Fi. I have met with my breakfast attendant and we've discussed on what improvements...

Valparaiso, Indiana
Reviewed 11 June 2016

Clean room, enough towels, air conditioner worked as it should, nothing fancy but more than adequate. Breakfast was ready and pretty decent for a free hotel breakfast. We arrived at 1am and check in was extremely fast, which I appreciated.

Thank Bkelly270
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us here at the Comfort Inn & Suites. I appreciate the kind words about our establishment. I'm glad that check in at 1 in the morning was fast and I'm sure you appreciated that being so late in the night or early in the morning. I'm happy you liked our breakfast and the...

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  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Brand new hotel, featuring, Free continental breakfast & coffee, Free wireless high-speed Internet access, Indoor heated pool, Guest exercise room, All Non-Smoking rooms, Guest laundry, and many more amenities. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3400 N Marleon Dr, Muncie, IN 47304-7806
Region: United States > Indiana > Muncie
Price Range: €77 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 48
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Muncie
Comfort Inn Muncie
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Questions & Answers

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Huron, South Dakota, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A great hotel - get one of the suites - big and comfortable!”
 of 5 bubbles RodeoDriveCA, 19 Aug 2016 | Read review
“away from elevator on second or third floor”
 of 5 bubbles KimChi606, 27 Jun 2016 | Read review
“Northwest side of hotel is good if you don't have to rise early. Sun stays on other side of the hotel and it remains dark until around 8AM.”
 of 5 bubbles Mannynjim, 29 Sep 2015 | Read review
“We stayed in 216 - at the end of the hallway by the stairs. It didn't both me at all to be by the stairs as I'm an early-riser - but if you are wanting to sleep in - please note that many guests do use the stairs and you can hear them coming up and down. Otherwise - I'd say any of the rooms are very close to the breakfast area/pool, etc.”
 of 5 bubbles toni_bond, 4 Mar 2013 | Read review
“We were in room 308. We had trouble with the rooom being on the warm side, but it was otherwise a nice, quiet, well appointed room.”
 of 5 bubbles couplenindy, 30 Dec 2012 | Read review
5 of 5