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We arrived at the location around 4pm. I checked out the hotel and I was very happy with the smell,the appearance and the staff. A young lady by the name of Kayla helped us with our reservations. Kayla was very professional. She got us checked...More
The staff was wonderful especially Melissa the hotel assistant manager. The hotel is always clean and the service they provide is very good I will definitely recommend to everyone. If you are traveling in the area whether you are staying one day or several days...More
Thank Sharon F
Response from Den P, General Manager at Quality Inn MerrillvilleResponded 14 December 2017
Thank you for the GREAT review! Those are very kind words and it is wonderful to hear how much you enjoyed the time you spent with us. It is a great group of people that work here and we truly care about all of our...More
I've had a blast at this property the staff particularly assistant general manager me liss a have been amazing she not only checked us in but she addressed a house keeping issue personally no marriott hilton etc where I've stayed have I ever seen such...More
Response from Den P, Manager at Quality Inn MerrillvilleResponded 18 November 2017
its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Please do not...More
I stayed at this place 2 years ago and comparing to that experience they have done a great job with renovating the place inside out. Excellent value for money and exceptionally friendly service. Breakfast helps when taking a family trip!
Thank Dharmesh P
Response from Den P, Manager at Quality Inn MerrillvilleResponded 13 November 2017
Thank you for taking the time to write your review of our property, your comments are very much valued. The staff are genuinely concerned about customer satisfaction and are working to deliver the service levels that the Quality is renowned for.
We had a great stay at the Quality Inn. They were very diligent and meticulous with the care. The room was clean and smelled good. We were very happy to stay there as a family of six with small children.
Response from Den P, General Manager at Quality Inn MerrillvilleResponded 25 August 2017
Thank you for the excellent review about us. It is our pleasure to serve you above your satisfaction. Your satisfaction is our strength. We assure you that you will have the best experience every time you stay with us.