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All reviewsbedroom suitefront deskfire pitchicago pizzamarriott brandmon wedfull kitchenhome away from homestar plaza theaterrental carparking lotnice stayenjoyed our stayattending a concertplatinum memberpull out couchwould stay here again
I had car trouble in a state i didn't know, with my 2 year old granddaughter and my 13 year old and 22 year old daughters and my 13 year old niece. And i luckly got to this hotel and im glad i did the...More
Thank Michele A
Response from General M, General Manager at Residence Inn MerrillvilleResponded 7 July 2017
Michele, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thank you for acknowledging our great team--I will be sure to let...More
This is a convenient place to stay on my way to Chicago. Plenty of eating establishments close by. This property is an older style of RI. My room was clean and the bedding was good. The breakfast was standard RI fare. Close to I65 but...More
Thank Jeff R
Response from General M, General Manager at Residence Inn MerrillvilleResponded 17 April 2017
Jeff, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area again.
Reserved the room two months in advance, we missed a flight so only at 8 AM of arrival day we realized that we are not going to reach the hotel on the reserved day.
Although free cancellation is limited to a day before, front desk...More
Response from General M, General Manager at Residence Inn MerrillvilleResponded 20 March 2017
marathon308, Thank you for the great review of your experience with our hotel staff. It is always nice to read that the service exceeded expectations! We take great pride in our hotel service and I will be sure to share your review with the team....More
The thumping sound and loud voices of the people above us on the 3rd floor were disturbing due to thin floor/ceiling. The breakfast spread was a bit skimpy. There was only 1 plain yogurt available, the cheese trays had so few slices that they can...More
1 Thank Grateful_Sojourner
Response from Ryan G, General Manager at Residence Inn MerrillvilleResponded 4 January 2017
Thank you for your review. I am sorry to hear of the issues that you encountered while staying at our hotel and want to apologize to you. I know how important a good nights sleep is and apologize for the noise issue that...More
Thanks to thee entire staff for making our stay enjoyable and comfortable. We had a very large group that really enjoyed our stay. A special thanks to the staff at check in. There was confusion at check in due to large group. However the staff...More
Response from General M, General Manager at Residence Inn MerrillvilleResponded 29 November 2016
janisrogers, thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.
Response from lynnette t | Property representative |
The name of the service is Tri State Coach. They just recently closed their Merrillville, IN stop. So, the next closest to us would stop in Highland, IN which is about 20 minutes from us. A cab would then be needed from... More
The name of the service is Tri State Coach. They just recently closed their Merrillville, IN stop. So, the next closest to us would stop in Highland, IN which is about 20 minutes from us. A cab would then be needed from the Highland stop to Residence Inn. They run at 15 minutes past the hour every hour and it would take approximately 65 minutes to arrive at the Highland stop. Current cost is $28.00 one way on their website. I hope that this is helpful. Safe travels to you.
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"3 floor rooms noise free and away from pool chlorine smell."