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Residence Inn Merrillville

Residence InnUS$146*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Merrillville
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Reviewed 30 August 2016 via mobile

This was supposed to be a long term stay for my husband working in the area. Halfway through our stay due to many issues (the biggest being a smoker across the hall that we complained about numerous times and they did nothing about it except charge her the cleaning fee) - I was sick of complaining about the cigarette smell...

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Helpful?
Thank Tracy S
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear Tracy S, Thank you for your feedback. I am sorry that you did not enjoy your stay at our hotel. Unfortunately on the several attempts that both I and other staff members made we could not make the determination that another guest was smoking in the room adjacent to you when we went to your floor. Without evidence of...

Wooster, Ohio
Reviewed 24 August 2016

Stayed in a 2 room suite. Was wonderful! Did find a liquid pill on the floor which could've been very bad for someone with little kids who may have picked it up and ate it.. But the room otherwise was very clean, nice, updated, quiet. I would definitely stay here again in the future! Fully stocked kitchen, nice bedroom, big...

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Helpful?
Thank MomAndAddi
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear MomAndAddi, Thank you very much for your review. I am glad to hear that you found our hotel to meet your needs and that you enjoyed your stay with us. Thank you again for staying with us and we look forward to having you back as our guest soon!

Quincy, Illinois
Reviewed 24 July 2016 via mobile

We arranged to stay here on and made advance reservations for our two rooms to be next to each other since we were traveling with my mother-in-law, who uses a walker. My brother-in-law actually came to the hotel to check things out. When we arrived, they had given one of our two rooms to someone and were less than apologetic...

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Helpful?
Thank wspear1897
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear wspear1897, Thank you for your feedback. Please know that our staff makes every attempt to meet room proximity requests; however, there are times where this is not available due to room type needs and/or availability of rooms in close proximity of each other. We truly understand that this can be frustrating, especially with situations such as the one you...

BD3856
Reviewed 23 June 2016

This Residence Inn is of the new style inner hallway design. It is very quiet. It is well-located just off I-65. There are many, many nearby restaurants. Hotel staff are very pleasant. This is a typical Residence Inn...predictably clean and comfortable.

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Helpful?
Thank BD3856
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear BD3856, Thank you very much for your review! We appreciate you calling us a high quality Residence Inn. Each day we strive to be the best hotel in the area and I am happy to hear that we met the mark with your most recent stay with us! Thank you again for staying with us and we look forward...

Pennsylvania
Reviewed 22 June 2016

Had a 2 bedroom suite. Very comfortable and spacious. Enjoyed the breakfast. Staff very friendly. Kitchen fully equipped, wish we could have stayed longer. Had a nice fireplace in the living room. Plenty of space for 4 people to sit.

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Helpful?
Thank disappointedethan
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear disappointedethan, Thank you very much for your review of our hotel! I am glad to hear that you enjoyed both our hotel and our staff service! Our two bedroom suites are great for larger group and we are one of only a few hotels in the area that have this option. Thank you again for staying with us and...

Reviewed 11 June 2016 via mobile

When I am staying for more than a couple days, I like to have something that feels more like an apartment and less like a hotel. This one, like most of its kind, is clean and comfortable. The people have been friendly and courteous. The gym could use a bit more equipment than some dumbells and a couple treadmills but...

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Helpful?
Thank Daniel L
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Thank you very much for your review! I am glad to hear that Marriott hotels are becoming your favorite places to stay at. I am also glad to hear that you found our hotel in particular to be clean and comfortable and our staff to be friendly and courteous. The staff here works very hard to ensure our guests have...

Indianapolis, Indiana
Reviewed 11 June 2016

Extremely pleased with the our 1 room queen suite. There was plenty of room for the 4 of us all to be comfortable and spread out. Staff were all extremely friendly! Fully equipped kitchen. Freezer made ice quickly, but not soon enough for me, however, a quick trip to the ice machine and all was well. Several hot and cold...

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Helpful?
Thank Janet N
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Thank you very much for your review. We are happy to hear that you enjoyed your stay with us and that the hotel met your needs! Thank you again for staying with us and we look forward to having you and your family back as our guests soon! Sincerely, Ryan D. Graham, CRDE General Manager Residence Inn by Marriott -...

Birmingham, Alabama
Reviewed 7 June 2016 via mobile

Great hotel and the staff were extremely friendly; everyone always greeted you with a smile. The double suites were clean, fully equipped. The beds were very comfortable. I have never seen front desk staff so helpful and willing to assist you. I would definitely stay here, if in this area again!😊

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Helpful?
Thank Yvonne525
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear Yvonne 525, Thank you very much for your review. I am glad to hear that you loved our hotel! We pride ourselves on delivering excellent customer service and having a great staff is the key. We hire for personality and train for the rest and I believe that is what sets us apart. Thank you again for staying with...

Kinston, NC
Reviewed 19 May 2016

My family and I traveled to the area for my sister's law school graduation. The suites were perfect for our needs. The staff was kind and helpful. The breakfast was hot and delicious. Our suites were cleaned and tidied each day of our stay. When we return to the area, we will surely stay at this property. The location is...

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Helpful?
Thank jmikiwill
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear jmikiwill, Thank you very much for your review of our hotel. I am glad to hear that you enjoyed your stay with us! We aim to please and I am happy to see that we hit the mark! Thank you again for being our guest and we look forward to having you back in the future! Sincerely, Ryan D....

Zionsville, Indiana
Reviewed 10 April 2016 via mobile

Visit to the Residence in started with outstanding service at check in. Very personable and individual attention. Room was clean, but not setup with linens for the pull out. Had to call and request, then realized needed pillows as well. Very used to Marriott's having the bags in the closet ready when needed, this was unusual. Friendly breakfast service.

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Helpful?
Thank wood7indiana
Ryan G, General Manager at Residence Inn Merrillville, responded to this review

Dear wood7indiana, Thank you very much for your review! I am glad to hear that you found our service, both the staff and cleaning, to be excellent! We hire for personality and train for the technical part of the job and believe this makes the difference in our service. I am sorry though to hear that you did not have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Newly-Renovated! The Residence Inn Merrillville just completed a full renovation and redesign of all lobby and guest room space. This all-suite Merrillville hotel is located at the Intersection of I-65 and US 30 across from the popular Star Plaza Theater, 45 minutes outside of Chicago. Our newly-renovated guest rooms feature fully-equipped kitchens with stainless steel appliances, free WiFi, workstations with natural light and separate living and sleeping areas. Guests appreciate our daily complimentary hot breakfast buffet and evening social hour in lively Gatehouse – even get work done in our brand new lobby media pods with flat screen TV! Nearby businesses include NiSource, Arcelor-Mittal, US Steel, BP, and Direct Buy. Leisure travelers appreciate our proximity to the Indiana Dunes, Lighthouse Premium Outlets, Deep River Water Park and Indiana's casino boats. With an indoor pool, state-of-the-art fitness center and outdoor SportCourt, this Merrillville hotel offers you the value and convenience you want. ... more   less 

Additional Information about Residence Inn Merrillville

Address: 8018 Delaware Pl, Merrillville, IN 46410-5605
Region: United States > Indiana > Merrillville
Price Range: €124 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Merrillville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Merrillville Residence Inn
Hotel Style:
#1 Business Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Merrillville staff and other travellers.
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Questions? Get answers from Residence Inn Merrillville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms are good for people travelling as families.”
portiam44, 24 Oct 2016 | Read review
“Don't count on the sofa bed -- it is almost as uncomfortable as sleeping on the floor.”
gridskipper, 30 Sep 2016 | Read review
“The Food was awesome.”
Gatorsoftballdad, 11 Sep 2016 | Read review
“Ask for a second floor room. The two bedroom suites are roomy.”
jmikiwill, 19 May 2016 | Read review
“There is not a bad room at the Inn.”
kirtp2014, 23 May 2015 | Read review
5 of 5
Residence Inn
US$146* /night
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TripAdvisorUS$146
Hotels.comUS$146
PricelineUS$146
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*Disclaimer
Prices are for 1 room, 2 adults
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