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Sheraton Louisville Riverside Hotel

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Sheraton Louisville Riverside Hotel
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369 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Chicago, Illinois
Reviewed 6 days ago NEW

Dated, grungy, and understaffed. We liked the location, but I'd look elsewhere. The staff was friendly, but hard to find in a pinch. The rooms were worn and in need of serious TLC. The elevators were shockingly small for such a large hotel, room for 4 comfortably. This is a budget level hotel that is priced like a better hotel....

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Helpful?
Thank JKTraveler11
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

The room was amazing. The view of the river was beautiful at night when the bridge is all lite up. Rooms are clean and the beds are as comfortable as promised. They have a heated indoor pool and the staff is there all hours waiting to help the guests any way they can. The location of the hotel is awesome...

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Helpful?
2Thank Carla B
About Hotel's Favourite Review
Management response:

Thank you for the great review, your comments will be passed along to our staff. We are very happy to hear that you had a great time. We hope you will choose us in the near future. Thank you again.

Omaha
Reviewed 2 weeks ago

We booked this room a year in advance of our October 2016 stay for our family of 5. We chose a double room, as that is what we were told would accommodate us. What we didn't realize is that our double room consisted of 2 very small full-sized (not even Queen) beds. We asked if there was anything else, as...

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Helpful?
Thank HuskerTriMomof3
csariscsany, Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for taking the time to provide your feedback. I do apologize for you being uncomfortable in the particular room that you booked. Unfortunatley, during the weekend of Ironman our hotel was sold out and didn't have another room type available to move you to. We do have larger room types such as Deluxe doubles and a Riverview Suite...

Reviewed 3 weeks ago via mobile

Recently spent spring vacation in Louisville. Our family had a delightful stay. The pool was small. The buffet breakfast was a good value. The rooms do not have refrigerators. It was conveniently located right between the I65 and 2nd Street bridge. While the hotel had three restaurants connected, there were more options across the street. We felt very safe.

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Helpful?
Thank Pam B
Illinois
Reviewed 3 weeks ago via mobile

The rooms are updated, beds comfortable, nice size flat screen tv however the bathrooms are tiny and need better cleaning. There was hair all over the floor. Hotel has a large lot and parking is free. so this is a nice perk. Location to Louisville is very convenient as it is just across the bridge. There is a pedestrian bridge...

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Helpful?
Thank maradventures
csariscsany, Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We are happy there were a lot of things you enjoyed during your stay, but there no excuses for the lack of cleanliness of our rooms. If you contacted the front desk and nothing was done, I greatly apologize. We hope you will give our hotel a second...

Tampa Bay, Florida
Reviewed 3 weeks ago

Great views of the Ohio river and the Louisville skyline, and then all the restaurants that are close by this location, the hotel is right by the 2nd street bridge so a great place to walk to Louisville. If you have any issues with the club level service and their club level lounge just let the front desk staff know...

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Helpful?
Thank JOE J
Valparaiso, Indiana
Reviewed 4 weeks ago

The area was very nice and fun to explore. Walking distance to a variety of restaurants and the river. The view was amazing. The lobby was very inviting, the staff was nice, free parking and wifi. The room looked appealing and updated. The cons: very noisy. Lots of road noise from nearby streets and interstate. Could hear trains. And you...

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Helpful?
Thank Laura99IN
csariscsany, Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for providing feedback from your previous stay. We do apologize for the guest issues you experienced during your stay. If you contacted the front desk in regards to any of your experienced issues and nothing was done, I greatly apologize. Please contact the hotel directly when and if you decide to give our hotel another chance to provide...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

I usually stay at Hilton properties, but with business I ended up getting put here at a Starwood property. Building definitely showing wear and tear, but not a huge complaint. I really was just not impressed with all the extra fees no matter loyalty status. Breakfast was way overpriced and not worth the money. No free wifi, my big pet...

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Helpful?
Thank phillyfanmiller
Wisconsin
Reviewed 4 weeks ago via mobile

We stayed here for one night while on a southern road trip. This hotel was perfect for what we needed and the price was right. The breakfast was hot and delicious. My kids loved the pool. And my husband and I loved that our kids (11 and 6) slept for over 11 hours! They enjoyed the comfy beds and the...

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Helpful?
Thank Emiller819
Indianapolis, Indiana
Reviewed 9 March 2017

This hotel has 4 rooms, 9th and 10th floor. They are suites and have a huge picture window that overlooks the river and the Louisville sky line. They staff are always great and I love this place. I need a trip again soon.

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Helpful?
Thank meadowsdk

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). ... more   less 

Additional Information about Sheraton Louisville Riverside Hotel

Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Region: United States > Indiana > Jeffersonville
Price Range: €120 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Louisville Riverside Hotel staff and other travellers.
4 questions
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Franklin, Indiana
over a year ago
Clinton Twonship, MI

See all questions (4)

Questions? Get answers from Sheraton Louisville Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Louisville side rooms.”
895josed, 27 Mar 2017 | Read review
“Best views on West side unless you get one of the suite rooms”
meadowsdk, 9 Mar 2017 | Read review
“Ask for a room with a view over the river and bridge”
PaddyShamrock, 19 Feb 2017 | Read review
“always pick a room away from the elevators if you are worried about noise but even close to them it is not unbearable.”
T4355QEcarlab, 5 Jan 2017 | Read review
“Higher floor if possible. Self parking and not covered”
Ksteff, 4 Jan 2017 | Read review
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