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We took our grandsons for an overnight to go to the Children’s Museum and swim in the hotel pool. This hotel was close and had an indoor pool and reasonably priced. It met all those criteria but the hotel is very old and in general...More
Response from Sarah B, Manager at Courtyard Indianapolis at the CapitolResponded yesterday
Thank you for taking time to provide feedback on your most recent stay with us at the Courtyard at the Capitol in downtown Indianapolis. My team, as well as my team's goal, is to provide excellent service. While I am pleased to hear that...More
I was here for just a night. Was upgraded to a suite. There's a bar with bar food on the first level. Got a good night's sleep in a comfortable bed. Right downtown so I enjoyed a brisk walk the next morning. Parking is available...More
I stayed at your hotel Jan 16th through Jan 18th of 2018. I came home covered in bug bites. I left several messages to the hotel manager as well as started a ticket with corporate. I’m yet to hear from anyone.
Check in was quick, staff was polite but just appeared to be doing their job. I would have to state that I was not impressed with the carpet. The carpet in my room was dirty as well as the carpet in the hallways. There were...More
Response from Amy A, Manager at Courtyard Indianapolis at the CapitolResponded 14 January 2018
Let me start off by saying that I am appalled at what you experienced at our property. This is absolutely not to the standards we hold ourselves. I will be sharing your review with my team so they know where we failed you...More
We stayed one night for the IN-CLE game, coming from Cincinnati, to see LeBron. Hotel had all the necessities we needed, was clean, had friendly staff and everything in our room was working. Enjoyed our stay (except CLE lost...).
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Response from General M, General Manager at Courtyard Indianapolis at the CapitolResponded 10 January 2018
We're happy to hear you enjoyed our hotel! Thank you for the 5 star review. We'd love to welcome you back again!
I know this is a very old question but just in case future guests are referencing this for hotel knowledge: parking is currently $23/night and the pool is open from 6am until 11pm for our guests!