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28/1/2018 29/1/2018
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    Residence Inn Indianapolis Downtown on the Canal

    350 W New York St, Indianapolis, IN 46202-3240
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    28/1/2018 29/1/2018
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    US$199
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    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Overview
    • Excellent51%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main elevator” (4 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (367)
    There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
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    81 - 85 of 360 reviews

    Reviewed 22 August 2016

    Very friendly staff, great location along canal. Nice room. Nice breakfast. Costly hotel, carpets need redoing, musty smell, and main elevator didn't work. We had a suite and it was very large and spacious, nice room. The rooms are noisy and anyone above you making...More

    1  Thank herner57
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 26 August 2016

    Good morning, Thank you for your feedback concerning your recent stay with us! I am glad that you enjoyed the Canal! Please accept my sincere apology for the issues you experienced while you were here. We have addressed these issues with our maintenance team so...More

    Reviewed 21 August 2016 via mobile

    Stayed here with 2 kids. Pros: free breakfast, pool, pool table, good room w/ fridge, stive, microwave and toaster. Cons: temperature in room was on the warm side, tried adjusting it and never cooled down, hot tub closed, Daily parking fee Room, 1 bedroom. Our...More

    Thank 283Heather
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you so much for your honest comments and your feedback about your stay! Thank you so much for your comments about the amenities in the rooms and the comments about the deluxe-continental breakfast. Rest assured, we now have the hot tub fully up and...More

    Reviewed 17 August 2016

    First, the location along the canal is great! You can walk out of the lower level right onto the canal. We had great views of the city skyline from our room on the opposite side. The staff is very friendly and we enjoyed the hot...More

    Thank smeak13
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 26 August 2016

    Good morning, Thank you so much for taking time to provide feedback concerning your recent stay here. Please accept my sincere apology for the issues you mentioned above. We have addressed many of the items including the parking gate, hot tub, and patio. I hope...More

    Reviewed 12 August 2016 via mobile

    My husband and I stayed here for 4 nights while exploring Indianapolis. The layout of the Residence Inn rooms is always a plus for us. Having a kitchen and living area in addition to the basic bed and bathroom makes for a much more comfortable...More

    2  Thank crzytch
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you for taking the time to give us honest feedback! We greatly appreciate it so much. We love being on the canal, we pride ourselves in being the only hotel on the canal!! It's our favorite part of Indy and we are so thankful...More

    Reviewed 12 August 2016 via mobile

    There is a restaurant bar in the lobby!!! Lots of seating for meeting groups. A small grocery shop. The rooms are very clean & spacious. We'll be staying here next year. Half mile walk to the restaurant area at circle square. A short drive to...More

    Thank BogieNBirdie2
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you so much for your review!! Hope to see you when your travels bring you to Indy! :)

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$164 - US$298 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Indianapolis
    • #29 Romantic Hotel in Indianapolis
    • #41 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
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    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis ,
    • Indianapolis Residence Inn
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    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (83)
    Business Centre & Event Rooms (14)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    chow7484
    23 March 2017|
    AnswerShow all 3 answers
    Response from FtMyersTony71 | Reviewed this property |
    It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
    0
    Votes
    robinaltman
    15 January 2016|
    AnswerShow all 3 answers
    Response from eyelndbrez | Reviewed this property |
    Yes
    0
    Votes
    terrin881
    20 June 2015|
    AnswerShow all 6 answers
    Response from corinnemb79@gmail.com | Reviewed this property |
    We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
    1
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    Room Tips
    "Good for families"
    Read review
    "Get one overlooking the Canal, great view"
    Read review
    "avoid getting a room near the canal because at night there is alot of foot traffic that keeps you awake"
    Read review
    "I'd select a canal view, and if you like an actual bedroom, get a 1-bedroom or bigger."
    Read review
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