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    Residence Inn Indianapolis Downtown on the Canal

    350 W New York St, Indianapolis, IN 46202-3240
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    4/2/2018 5/2/2018
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    Savings alert: 10% below average rate

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    US$167
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    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Overview
    • Excellent51%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main elevator” (4 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (367)
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    1 - 5 of 360 reviews

    Reviewed 1 week ago

    For a city like Indianapolis Grace and Nicholas at the front desk really know how to make you feel at home. We talked about Michigan, swimming, we got good restaurant recommendations. Nicholas got the extra pillows and sheets for the girls. Breakfast was on time...More

    Thank CAmaro1228
    Response from Sarah B, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 6 days ago

    CAmara1228, Thank you for taking time to provide feedback on your most recent stay with us at the Residence Inn on the Canal. We are so glad to hear that your enjoyed your stay with us! We will be sure to pass on your kind...More

    Reviewed 1 week ago via mobile

    We extended the stay by one day for our 3-room reservation. The dates reflected correctly in the Marriott app, but the hotel checked two of our rooms out a day early (said their system showed something different). Had they checked us in correctly (and confirmed...More

    Thank AndrewG845
    Response from Sarah B, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 6 days ago

    AndrewG845, Thank you for taking time to provide feedback on your most recent stay at the Residence Inn on the Canal in Indianapolis, Indiana. I want to apologize again for the issues you experienced during your stay with us. I know we had previously spoken...More

    Reviewed 3 weeks ago via mobile

    If you’re looking for the least desirable Marriott property, look no further. Dirty rooms, broken toilets, filthy showers, uncomfortable beds, mismatched furniture, damaged walls, disgusting carpet, and garden level rooms they’ve got it all.More

    Thank Chris H
    Response from Sarah B, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 3 weeks ago

    Chris H, Thank you for taking time to provide honest feedback on your most recent stay with us at the Residence Inn on the Canal in downtown Indianapolis. I am very disappointed to hear that your stay did not meet your expectations, or ours. We...More

    Reviewed 3 weeks ago

    Wonderful stay, breakfast, dinner 3 evenings of the week. Indoor heated pool, Pool table, Card table. Gym and good wifi available. But overall, Staff, Brenda Garcia and Grace Ousley totally rock! They both were not only friendly but went above and beyond to make it...More

    Thank James M
    Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 3 weeks ago

    James, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We're pleased to know they positively impacted your visit, and we'd love to welcome you back again!

    Reviewed 4 December 2017 via mobile

    Pros: This hotel is close to everything. The full size kitchen is convenient and the room is clean. The breakfast has nice selection. The price is reasonable. Cons: Very thin walls. We could hear our neighbors clearly. It is a pet friendly hotel. Unfortunately our...More

    Thank Alessa Y
    Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 6 December 2017

    Alessa, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$163 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Indianapolis
    • #29 Romantic Hotel in Indianapolis
    • #41 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Residence Inn Indianapolis Downtown on the Canal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis ,
    • Indianapolis Residence Inn
    Add Photo Photos
    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (83)
    Business Centre & Event Rooms (14)
    Bathroom (2)
    Nearby
    Nearby HotelsSee all 186 hotels in Indianapolis
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    Nearby Restaurants
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    Nearby Attractions
    Indiana War Memorial
    556 reviews
    .69 km away
    Monument Circle
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    .72 km away
    The Eiteljorg Museum
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    414 reviews
    .73 km away
    Ask a question
    Questions & Answers
    chow7484
    23 March 2017|
    AnswerShow all 3 answers
    Response from FtMyersTony71 | Reviewed this property |
    It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
    0
    Votes
    robinaltman
    15 January 2016|
    AnswerShow all 3 answers
    Response from eyelndbrez | Reviewed this property |
    Yes
    0
    Votes
    terrin881
    20 June 2015|
    AnswerShow all 6 answers
    Response from corinnemb79@gmail.com | Reviewed this property |
    We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
    1
    Vote
    Room Tips
    "Good for families"
    Read review
    "Get one overlooking the Canal, great view"
    Read review
    "avoid getting a room near the canal because at night there is alot of foot traffic that keeps you awake"
    Read review
    "I'd select a canal view, and if you like an actual bedroom, get a 1-bedroom or bigger."
    Read review
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