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Residence Inn Indianapolis Downtown on the Canal

Traveller (139)
Room & Suite (82)
Dining (4)
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350 W New York St, Indianapolis, IN 46202-3240 See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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All reviewssocial hourfull kitchenwithin walking distancefront desk staffthe sofa beddirect accessparking feeindianapolis downtownsmall poolwhite river state parkfree breakfastwould stay here againhot tubconvention centerevening receptionlucas oil stadiumthe breakfast area
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1 - 5 of 386 reviews
Reviewed 2 weeks ago

We stayed here for a weekend. The hotel is not what I expect from a Marriott--it is rather dingy and rundown. Pets are allowed but the hotel reflects that unfortunately with a smell throughout the halls and lobby. Carpets are stained in some areas; the...More

Thank salymandering
Reviewed 3 weeks ago via mobile

Since this location is on the canal, we were anticipating a nicer building. Due to diet restrictions, we require rooms with a kitchen. The room itself was decent. The building overall is pretty outdated with a musty smell in the hallways. The pool was decent....More

Thank ercks
Response from kris n, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 3 weeks ago

Dear ercks, I would like to take this opportunity to follow up with you on your recent stay at the Residence Inn Indianapolis Canal. We do appreciate all feedback. Based on your review, it is apparent that we fell short on delivering the exceptional customer...More

Reviewed 3 weeks ago

We stopped here for one night on our way to Bloomington. The location is great, the hotel is situated on the canal, which makes the views very pretty. It is also walking distance to downtown White River State Park, and Lucas Oil Stadium. I recommend...More

Thank Damien P
Reviewed 22 July 2018 via mobile

We stayed here with our kids for one night this weekend. Upon arrival I have to say we were very surprised that this hotel had received 4+ stars on TripAdvisor. The hotel is very run down. The carpets in the rooms had stains, the pull...More

Thank lnaportiz
Response from kris n, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 23 July 2018

Dear Inaportiz, I would like to thank you for bringing your recent experience with us at the Residence Inn Indianapolis Canal to my attention. This encounter was upsetting for me to hear because this is not the level of customer satisfaction or service in which...More

Reviewed 9 July 2018

clean enough . staff was friendly . bed was lumpy . did not sleep wee sheets were not comfortable. bathroom was not clean at air vent. i think verts should be cleaned at least once a week felt that someone had smoked in room recently....More

Thank misspoppins4
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The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the ...More Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Free Parking
Awards & Recognition
Hotel Style
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Contact Information
Hotel Style
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$155 - US$348 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
United States > Indiana > Indianapolis > Downtown Indianapolis
Traveller (139)
Room & Suite (82)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (16)
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Questions & Answers
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23 March 2017|
AnswerShow all 3 answers
Response from FtMyersTony71 | Reviewed this property |
It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
15 January 2016|
AnswerShow all 3 answers
Response from eyelndbrez | Reviewed this property |
20 June 2015|
AnswerShow all 6 answers
Response from corinnemb79 | Reviewed this property |
We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
Room Tips
"Make sure your room overlooks the canal."
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"There were a lot of kids running around on the floor above us so it wasn't super quiet . I'd..."
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"Good for families"
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"Get one overlooking the Canal, great view"
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