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Hyatt Place Indianapolis/Keystone

PricelineUS$127*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$141*
US$127*
US$141*
US$128*
US$141*
US$128*
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Hyatt Place Indianapolis\/Keystone
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425 Reviews from our TripAdvisor Community

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Showing 421: English reviews
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Chicago, Illinois
Reviewed 3 days ago NEW

Our stay at the Hyatt hotel was awesome. Our room did have a weird wet smell but other than that we enjoyed our stay. For our first stay in a Hyatt I was very impressed and will definitely consider the brand on our next vacations.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rachaelm184
South Bend, Indiana
Reviewed 3 days ago NEW

Poor check in process, when arriving an hour after check in time was told my room was not ready and I would have to find someone else from the wedding I was going to so I could get ready, even though everyone else from the wedding was in the same situation. dirty room, and kitchen staff was mean to one...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jessicarM6540IQ
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thank you for taking the time to provide your feedback. Your feedback is very important to us. It allows us to grow and improve on challenges that result in unsatisfactory stays as you have experienced. I want to apologize for the inconvenience that you had during your stay. We are doing everything that we can with your feedback and others...

San Diego, California
Reviewed 5 days ago NEW

A very nice hotel with a friendly staff. Location is awesome near a huge mall with much to see and do. Close to freeway and easy access to many other locations in the area. If you like Hyatt Place, you will like this hotel.

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Helpful?
Thank 91,942
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

We are so thankful that you enjoyed your stay and that you found it very convenient for your travels. We look forward to seeing you again in the future. Thank you once again.

Prospect, Kentucky
Reviewed 6 days ago NEWvia mobile

Stayed one night and was met by some very nice ladies who checked us in, they were very engaging and friendly. The room was nice and clean but mine was on the side that faced a busy highway and the noise from the cars and trucks was more than I could stand. It's my fault for not asking to move,...

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Helpful?
Thank Stevea1a
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thank you for taking the time to express your experience. We want to apologize for the inconvenience you had with us. We try our best to accommodate all requests based on availability. We are thankful to hear that you enjoyed our new breakfast creations and hope to see you again in the future!

Indianapolis, Indiana
Reviewed 1 week ago

I came without reservation after a less favorable experience elsewhere. I needed to check in at early (4:30 a.m.) so that I could attempt a quick nap and get ready for my step-father's funeral. The young lady was AMAZING and worked not only hard but quickly to get a room for me and make sure I was okay. If I...

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Helpful?
Thank 1JusticeLady
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thank you so much for your kind feedback. It was a pleasure to be able to accommodate your needs. We look forward to seeing you again in the future! Yours Kindly, Lynnette Carson Assistant General Manager

Goshen, Indiana
Reviewed 1 week ago

We loved everything about this property and its staff.is exceptionally professional and so helpful. We appreciated the location and the ease of checking in and checking out. The breakfast was beautifully presented. The quality impressed us.

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Helpful?
1Thank kendrac865
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

We are thankful to know that you really enjoyed your stay with us. It is always our pleasure to assist our guest to the fullest ability. Thank you again for your kind words and we look to see you again in the future!

Reviewed 1 week ago via mobile

The hotel property has been renovated since my last visit many years ago. Rooms are spacious, the bed was comfy and includes a sofa, fridge and sink. Staff members were pleasant and genuinely good natured. To my surprise, the phone in the room never worked during my multiple night stay and it was not mentioned at check in. I noticed...

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Helpful?
Thank PeeJayonthego
LYNNETTE C, Manager at Hyatt Place Indianapolis/Keystone, responded to this review

I want to apologize for the inconvenience with the phone issues that occurred. Although it was an issue that resulted from something out of our control, I can assure you that we resolved the matter as quickly as we could. We are thankful to know that your experience with the hotel conditions are a positive view to our returning guest!...

Mt. Pleasant, Michigan, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 16kayes
Tarpon Springs, Florida
Reviewed 2 weeks ago via mobile

We were passing through en route to a funeral when we needed a place to stay that fit our family. Called the hotel to determine if they for sure had a room and Autumn was great and assured us there was availability. Upon arrival, Mardi assisted me as was so very pleasant, helpful and nice. We arrived late and the...

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Helpful?
Thank bh34688
Champlin, Minnesota
Reviewed 4 weeks ago via mobile

Room is decent. It's fairly quiet but I did not face the Interstate. I do not eat a big breakfast but the spread each morning looked good. I was not a huge fan of the limited menu. It's not room service. You order and go downstairs to pick it up. Housekeeping was good. Staff is friendly. Mandi was great at...

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Helpful?
Thank UpNorth30328
Jason S, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thank you so much for your feedback. We appreciate the compliments about our staff and our hotel. We look forward to you staying with us the next time you are in town. Sincerely, Jason Shirley General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
124 rooms - Hyatt Place Indianapolis Keystone combines style & innovation to create a completely new hotel experience. Guests enjoy free WI-FI throughout the hotel, Hyatt Grand beds, 42" flat panel HDTV with pay-per-view movies and complimentary breakfast each morning. In addition, there's the 24-hour StayFit Hyatt fitness center, a 24/7 menu featuring made-to-otder food & refreshments always available. Starbucks coffee drinks and a full lobby bar as a place to relax and unwind. The hotel is in the center of all the action at Keystone at the Crossing - upscale shopping, dining and entertainment. Welcome to a different place - Hyatt Place. ... more   less 

Additional Information about Hyatt Place Indianapolis/Keystone

Address: 9104 Keystone Xing, Indianapolis, IN 46240-2152
Region: United States > Indiana > Indianapolis
Price Range: €126 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Indianapolis/Keystone 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Cheap Tickets, Priceline, Hyatt Hotels Corporation, Cancelon, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Hyatt Place Indianapolis/Keystone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Indianapolis
Indianapolis Hyatt
Hotel Style:
#17 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Indianapolis/Keystone staff and other travellers.
5 questions
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indiana
indiana
Cincinnati, Ohio
over a year ago
over a year ago
3 months ago

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Questions? Get answers from Hyatt Place Indianapolis/Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the interstate”
kendrac865, 17 May 2017 | Read review
“Request a room that does not face the highway. Fifth floor was quiet during our visit.”
24JE, 19 Apr 2017 | Read review
“We took advantage of a banquet type room where the teams could eat pizza and breakfast. This worked out great.”
AlbertM413, 2 Mar 2017 | Read review
“Ask for a room facing the mall, not the freeway. We weren't so lucky.”
4Ztravelers, 31 Jan 2017 | Read review
“Rooms facing expressway are noisy.”
T&Tmom, 20 Nov 2016 | Read review
5 of 5
Priceline
US$127* /night
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Hotwire.comUS$128
Orbitz.comUS$128
HotelsClickUS$141
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Prices are for 1 room, 2 adults
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