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After reading older reviews about the Extended Stay America in Carmel, Indiana, I was somewhat leery of making a reservation there. However, I apparently picked a busy week in the Indianapolis area, as this hotel was the only one with rooms available the week I...More
The hotel is located in a quiet neighbor, but near a lot of restaurants. Everyone in the wedding party (7 couples, all retired) commented very favorably on the cleanliness of the place, the comfortable beds and the great service. The hotel manager did an excellent...More
Response from 00esa, General Manager at Extended Stay America - Indianapolis - North - CarmelResponded 18 May 2017
Anthony, we are so glad that the wedding brought you to Extended Stay America - Indianapolis - North - Carmel. We love hosting such special occasions. Our goal is to make sure all of our guests have a great time and that our facilities and...More
Clean, but that's about all I can honestly say good. The room was dingy, fluorescent lighting was horrible, TV was weirdly located so no one had a good view. Maid service never showed. If on a tight budget, I guess it will do, but it's...More
Thank Dave G
Response from 00esa, General Manager at Extended Stay America - Indianapolis - North - CarmelResponded 3 weeks ago
Dave, on behalf of our entire team, I would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. While our housekeeping is done on a weekly basis to respect the...More
If you don't have small kids and you can bring your own cleaning supplies, you can consider staying at this Extended Stay. Seriously, the sink and tub are dirty. I used my washcloth to dry water on the bathroom sink. That's when I saw the...More
Thank Cynthia C
Response from 00esa, General Manager at Extended Stay America - Indianapolis - North - CarmelResponded 17 May 2017
Cynthia, thank you for staying with us once again. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process,...More
We showed up around noon and was rudely told that we could not be helped. We asked to check in and pay, and then we'd come back later after our event. Nope. They are just way too busy. (Mind you, not a car in the...More
US$85 - US$177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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