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All reviewssurgery centerheart centerpool water was warmvan shuttlegrand parkroom was cleaneggs and sausagemeridian streetbaseball tournamentdesk clerkperfect stayindoor poolstay there againnice hotelfree breakfastmeeting roomminute drive
My daughter and I had a great time here. The staff were very friendly. We only stayed for 2 nights. Each morning for breakfast there was always enough to go around. The pool was great too, my daughter had a blast swimming.
Thank Rachel H
Response from Jill F, General Manager at Comfort Inn Indianapolis North – CarmelResponded 1 week ago
Dear Rachel H,
Thank you for the great review on Trip Adviser, we appreciate your feedback. We are happy to hear you enjoyed our breakfast and pool.
We hope you visit us again soon.
arrived very late around 10pm. Check-in was very slow. The check-in staff looked very confused. He made some mistakes. When I checked out, I was given an invoice with another person's name on it. I did not discover this until I got home. When I...More
Thank Steve O
Response from Jill F, General Manager at Comfort Inn Indianapolis North – CarmelResponded 28 May 2018
I would like to apologize for the issues you had at check in and check out. Do you know who checked you in so that I may address this with them? I would be happy to email you a receipt but I do...More
The hotel is getting a bit old, but considering the price it is a good deal. Breakfast is ok. Pool was outside and not running. Rooms were clean, bathtub was really old with dark stains. Personnal was friendly.More
Response from Jill F, Manager at Comfort Inn Indianapolis North – CarmelResponded 14 May 2018
Thank you for your review of our hotel on trip advisor. We have an indoor pool and it is running fine and we have brand new bath tubs from our renovation in 2017, perhaps you got our hotel confused with another Choice Hotel....More
When you walk into this hotel, you think "nice!". However, the woman at the front desk started to bring the rating down as soon as she spoke. She didn't make eye contact and everything she said sounded like it had been memorized. Our room was...More
Response from Jill F, General Manager at Comfort Inn Indianapolis North – CarmelResponded 20 April 2018
I apologize for the customer service issues you had while staying with us, we appreciate your feedback. We are in the process of replacing our toilets now. Thank you for bringing these issues to our attention so that we may improve our service.
Checked in 3-29-2018. We had a very important meeting the next day and i asked for a quiet room away from everything, even if it;s the top floor clear to the end. We were put in the middle of the second floor. The room next...More
Thank Mike W
Response from Jill F, General Manager at Comfort Inn Indianapolis North – CarmelResponded 4 April 2018
Dear Mike W:
I apologize for the noise issues you had while staying with us last week as well as our desk staff's handling of the situation. We have a hotel maintenance project going on with installing new toilets and unfortunately it must have taken...More