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we stayed for a soccer tournament. On the last night, found a bedbug on our pillow. They were unable to move us because the hotel was full. The manager was not available to talk to because it was a weekend evening. After trying a few...More
2 Thank Nancy S
Response from ClarionInnGM, General Manager at Clarion Inn & Suites NorthwestResponded 8 June 2016
Nancy, I apologize for your unhappiness. I asked Trip Advisor to look into this because we have no record of you staying with us and I have not spoken with anyone about this. It sounds like it's actually a different hotel that was used by...More
It has a perfect location close to the interstate. Staff was friendly and was interested in helping with our experience. It was a busy week-end for the hotel a family reunion and also a school program. You would've never noticed it.More
Thank Brian I
Response from ClarionInnGM, General Manager at Clarion Inn & Suites NorthwestResponded 2 May 2016
Thanks so much for staying with us last month. I'm really glad that you had such a great experience. We hope to see you again soon and if you ever have guests coming in for the Brickyard 400 or any of the many other Indy...More
While the hotel amenities were adequate, this location left some room for desire. For one thing, space was somewhat limited when using the pull-out sofa and the king bed seemed to large for the size of the room. On the plus side were: a little...More
Stacey was awesome, and handled our reservation. The pool and hot tub were nice. The walls were thin, and noise readily heard, but this is typical in our stays at many facilities. It was nice to have a refrigerator and microwave in our room.
I have my office near the Clarion inn & Suites northwest. For almost three years now I have used this hotel both personally, and for my clients that come in to our ministry form out of state.
I just wanted to say it is a...More