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Extended Stay America - Indianapolis - West 86th St.

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Extended Stay America - Indianapolis - West 86th St.
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Reviewed 19 February 2017 via mobile

Heather and Becky were awesome...they made our stay amazing. We started off in one of the older rooms then were moved in one of their newly renovated rooms. I would tell anyone looking for a clean friendly place to stay to cone check them out and we will be coming back!!!

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Helpful?
Thank Ariana M
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to share your experience. I am glad to see you enjoyed the service provided by our staff members. Becky and Heather will be informed on the amazing job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Bedford, Indiana
Reviewed 13 February 2017

I recently stayed at this hotel and the staff there were really nice and helpful, especially Heather and Dawn. They brought me anything I needed and also answered all of my questions nicely. They are so friendly! I recommend this hotel to anyone whose family member is having surgery at Ortho Indy Hospital. It is right next door and you...

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Helpful?
Thank 57hollyj
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It is so rewarding to read you had a positive stay with us. Thank you for your comments. I'm glad that you received excellent customer service from our staff. They will be informed of the great job they are doing. Overall it is great to see you had a pleasant stay and that you would recommend us due to our...

Texas City, Texas
Reviewed 5 February 2017

I absolutely love this location.By all the stores . The staff is Friendly But no one shine as bright as Heather she is gorgeous smart & funny she is amazing .Extended stay america you have won me as a guarantee customer because of Heather . I will make sure i snap post and tweet & Facebook about Heather & Extended...

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Helpful?
Thank millen2017
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

We appreciate you taking the time to share your experience. I am glad to see you really enjoyed our location. It is also great to read you staff provided you with excellent customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Indianapolis, Indiana
Reviewed 27 January 2017

It has nice rooms to stay in and The pool is peaceful. The workers are all friendly and helpful! The location is wonderful, you can make it to most places in less than ten minute. We could not have ask for better location.

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Helpful?
Thank tsykes2021
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to share your experience. We are thrilled to have accommodated you with excellent customer service and a comfortable room you found suitable. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

tulsa, ok
Reviewed 29 December 2016 via mobile

Called and left multiple messages with customer service for a manager to call me in regards to a problem and never received a call back. The customer service agents I spoke to even submitted the request as URGENT!! That was almost 2 months ago and still no return of any of my calls.

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3Thank Sherry S
Maysville, Kentucky
Reviewed 10 December 2016

Nice beds, Excellent Staff. Heather on nights was great. Stayed for a week. Morning Breakfast and coffee (Morning Only). All the staff including housekeeping were very friendly. Has a couple of Restaurants close by, Speedway Fuel, NAPA Auto Parts all this just up the road.

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Helpful?
1Thank chuckjones2016
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Your feedback is important. Thank you for sharing. Your comments on how comfortable you were at our hotel with our nice beds, friendly staff, and convenient location is satisfying. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Ellettsville, Indiana, United States
Reviewed 10 December 2016

For the money spent, the room was not very nice; definitely NOT anything like the pictures presented on the ads. Cabinet doors and lamp shakes were crooked, there was a refrigerator, but no ice trays to make ice in the freezer, and no ice in the entire hotel. Forget about any quick cold drinks. The $100 security deposit, which was...

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Helpful?
Thank Darlene H
Indianapolis, Indiana
Reviewed 9 December 2016

This place is great. Awesome staff who do their very best to make you comfortable. I stay here quite often. Heather and Ricky always have a smile and a nice word. The managers are also nice. I do love this place!!

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Helpful?
Thank Christie H
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Your feedback is important. Thank you for sharing. It is good to know you enjoyed the customer service provided by our staff and how well you were accommodated. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Indianapolis, Indiana, United States
Reviewed 20 November 2016

This place is very nice and the employees are very helpful. My wife and I stayed here and was very quiet and close to shopping centers and right off of the interstate. I am amazed at some of the reviews. I experienced nothing like some guests stated. I think some people you can not make happy and they think it...

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Helpful?
Thank Michael H
Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It is so rewarding to read you were well accommodated at our hotel. Your comments on how helpful our employees were to you and your wife are satisfying. Our staff will be informed on the excellent job they are doing assisting guests. Thank you again for your review. We look forward to seeing you in the future, should your travels...

Reviewed 15 November 2016 via mobile

Woke up to stinging bites on my arm.. found bedbug in my bed on the newly remodeled side the staff told me to wash all my clothes before being assigned a new room..i gave them bug they gave me dishwashing liquid since they didnt have washing powder but now im wondering how are they washing the linen without laundry detergent......

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1Thank Christine P

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Homestead Studio Suites hotels feature all the amenities you need to live your life when you're on the road. Whether it's for a day, a week, or a month you are sure to enjoy our suites' many features including: a fully-equipped kitchen with a full-size refrigerator; Free WiFi;heated indoor pool; fitness room; continental breakfast; ample work space, and plenty of room to relax. Guests staying for extended stays will especially appreciate our voice-mail system which allows personalized messages from our guests, and an on-site laundry facility. Homestead Studio Suites Indianapolis - Northwest is the ideal choice for groups traveling for business or pleasure. Indianapolis is home to many successful companies such as Eli Lilly; Brightpoint; Conseco; Duke Realty; Interactive Intelligence and many others. Additionally local attractions within a short distance of the hotel include: The Indianapolis Children’s Museum, Indianapolis Museum of Art, Indianapolis Motor Speedway, Indianapolis Zoo, Conseco Fieldhouse, Lucas Oil Stadium, and the Midwest Sports Complex just to name a few. So next time you are in Indianapolis, make the right choice and choose the Homestead Studio Suites Indianapolis - Northwest.Homestead Studio Suites hotels are part of the Extended Stay Hotels family. ... more   less 

Additional Information about Extended Stay America - Indianapolis - West 86th St.

Address: 8520 Northwest Blvd, Indianapolis, IN 46278 (Formerly Homestead Studio Suites)
Region: United States > Indiana > Indianapolis
Price Range: €86 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - West 86th St. 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Homestead Indianapolis Northwest
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Indianapolis - West 86th St. staff and other travellers.
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Indianapolis, Indiana

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Questions? Get answers from Extended Stay America - Indianapolis - West 86th St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Heather she will go out of her way to help........”
millen2017, 5 Feb 2017 | Read review
“Room on lower level, I the handicap access room. I liked it because we parked on that side and our cars were visible from room.”
NancyY216, 8 Oct 2016 | Read review
“Find a better location”
jaykrug, 19 Apr 2016 | Read review
“Forget it. Spend your money at a place with some service.”
kjgill17, 16 Oct 2015 | Read review
“Never stay here.”
reneb569, 13 Oct 2015 | Read review
5 of 5