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we stayed at the hotel with two other families. the rooms where fine but not cleaned very well. there were repair issues in the hall and the carpet was stained. when we went to breakfast there was a college lax team also there with all...More
1 Thank Crazyoldman2006
Response from TClarkHIE, General Manager at Holiday Inn Express Indianapolis SouthResponded 14 March 2016
We appreciate you taking time to share your experience. A lot has changed since your visit last year. As the new General Manager, I believe it is my responsibility to ensure that every guest who has a concern is contacted. What you experienced is obviously...More
I arrived at 4 PM to the holiday Inn express at 5151 South East Street in Indianapolis, with a previous reservation & confirmation. Apparently everything was OK. I went up to my room, while resting after a long 4 hours drive from Chicago. The phone...More
1 Thank Babak T
Response from TClarkHIE, General Manager at Holiday Inn Express Indianapolis SouthResponded 8 March 2016
On behalf of my entire staff, please accept my apologies for your experience and the miscommunication. We should have informed you at check in about what was going on. We were having upgrades done to our water heating system in order to provide better service...More
DON'T STAY HERE! The owner is a Sheriff's deputy who will tax your stay for any possible thing he can find, adding it to your bill after you leave! If you are a smoker, go FAR away from the building so you don't get discriminated...More
1 Thank barnhart84
Response from IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis SouthResponded 18 February 2016
Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like you were let down by poor customer service and smoking policies. I sincerely apologize...More
I really love Holiday Inns. They are my go to place whenever I travel. This Holiday Inn Express had all the amenities that I'm use to having at other ones, such as a fitness center, a pool, breakfast, free wi-fi, and replacements for toiletries if...More
Response from TLClark-GM, General Manager at Holiday Inn Express Indianapolis SouthResponded 4 March 2016
Thank you John for your kind words. I'm glad you enjoyed the Keurig coffee makers. Next time you are in Indianapolis, we look forward to hosting you.
Tony L. Clark, General Manager
Back in December I had a crazy work shift where I basically was working way outside of my normal shift plus I had 2 shifts only 12 hours apart. I decided to make things easier on myself and book a room at a nearby property...More
Thank Jill C
Response from TLClark-GM, General Manager at Holiday Inn Express Indianapolis SouthResponded 18 March 2016
Hi Jill, I'm glad to know that my team took time to recognize your IHG status and upgrade you. We love all our guests, but IHG Rewards Club members have a special place in our hearts. Also, thank you for letting us know about the...More
US$130 - US$268 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#34 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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