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The Westin Indianapolis

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The Westin Indianapolis
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1,331 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Indianapolis
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Showing 1,313: English reviews
Hobart, Indiana
Level Contributor
189 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 October 2014

Attended the IAA Convention in Indy again this year and my company put us up at the Westin. Hotel is "very centrally" located in downtown Indy and had a walkway going to the convention center. Weather was very rainy so, this was a definite perk to get to the convention center. I definitely felt "safe" using the walkways versus having... More 

Helpful?
2 Thank Mary M
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review, and thank you for sharing your experience. It's always nice to receive such great feedback. More 

Washington Township, New Jersey
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 October 2014

I stayed one night at the Westin for a business meeting. Checked in very late and was greeted by a friendly staff member at the front desk. Thoroughly checked the room, as customary for me, before retiring for the night - it was clean and comfortable. My view had me looking at the Marriott across the way if I looked... More 

Helpful?
Thank Lisa F
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for your thorough review and your wonderful comparison to the competition. We always appreciate when people share their experience and look forward to your next visit. More 

Columbus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2014

The Room was comfortable. The in-room refrigerator was not cooling and we called the desk. The refrigerator was replaced immediately. The staff were pleasant and very helpful. They were able to give concise directions to various sights within walking distance of the hotel.

Helpful?
1 Thank Janet P
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and wonderful feedback. I'm glad we were able to get the refrigerator issue handled so quickly. We're all excited about your comments and look forward to welcoming you again. More 

Norwalk, CT
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2014

I stayed here two nights for a Notre Dame game (Irish won) in September 2014. There are no minuses and a lots of "just fine" points with this hotel. While I was not overwhelmed, my needs and expectations were all meet. It was a popular weekend, so the price may have been higher than normal. Plan on paying $30 a... More 

Helpful?
Thank CTRedSox2004
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, and GO Irish! We truly appreciate your great feedback and will pass it along to the rest of the team to help them better understand what our customers expectations are. More 

Cleveland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 October 2014

They have remodeled this property since I last stayed here (2ish yrs ago). The rooms are nice- nothing special. Bathrooms are tiny. I was alone on business so no big deal. If traveling with wife/kids I would opt for the slightly more luxurious JW Marriott with larger bathrooms. This is excellent location for convention as it is attached by skywalk... More 

Helpful?
1 Thank beachandflipflops
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we'll certainly use it to help us improve our guest experience. We appreciate your loyalty as a platinum SPG member. More 

Indiana
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 October 2014

The Westin is obviously an older property that has been renovated to a high level of success. It is however still an older property with mostly cosmetic upgrades. The location adjacent to the convention center and Circle Centre makes this a great location in downtown Indianapolis. I was thoroughly impressed with the young clerk who checked me in. I believed... More 

Helpful?
1 Thank Hallmarksucks
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great feedback, we certainly appreciate your comments and will use your experience as a high end traveler to help us improve our experience going forward. As always, your feedback is greatly appreciated. More 

Level Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 12 October 2014

Great place to stay in the center of the city. All of the best places to eat and activities are within a very short walking distance. Hotel is very clean and has a great restaurant located in the second floor. Beds very comfortable. Multiple stations at check in desk which makes the process very quick. Will stay again.

Helpful?
1 Thank Jnotoras
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the wonderful feedback. We truly appreciate you sharing your experience and look forward to welcoming you back again soon. More 

PA
Level Contributor
240 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 11 October 2014

Good water pressure late at night and early in the morning. Shower remained hot. Did not sleep good - heard any movement and noise in the hallway. Ended up missing one of my night meetings because I was so tired I fell asleep. No easy place to grab a quick meal. Basic Starbucks for coffee but no bistro boxes. The... More 

Helpful?
Thank BB411
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the thorough review, we always appreciate the sharing of experiences and the positive reinforcement for our team and the hotel. We look forward to welcoming you back again soon. More 

Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 October 2014 via mobile

Visited the Westin last Saturday night as we prepared to go to Colts game on Sunday. Did a late check in because we were at prior commitment. Check in was easy and fast. Late night room service was good combo of munchies after our long day. Can't wait to stay again.

Helpful?
1 Thank Wonderwoman513
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. We are glad to be your home away from home during Colts weekends. We look forward to next weekend. Go Colts! More 

Eatonton, Georgia
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 October 2014

Perfect spot for all of the downtown activities. Close to restaurants, bars and Lucas Oil Stadium. Rooms are nice and parking is easy in and out. NOTE - GPS must have different address than hotel information to get to parking deck.

Helpful?
1 Thank jaybobhead
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful feedback and the fantastic support. We really appreciate you sharing your experience. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €115 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
9 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room - really...”
 of 5 bubbles 399sethw, 24 Oct 2016 | Read review
“Ask for view of adjacent large park.”
 of 5 bubbles Cherpig, 24 Oct 2016 | Read review
“Ask for a high floor. One end has a view of the Capitol Commons, but the State building side is better I imagine.”
 of 5 bubbles eroz2016, 16 Oct 2016 | Read review
“Can't pick a bad view.”
 of 5 bubbles tbeckett98, 10 Oct 2016 | Read review
“be prepared to pay $30 for parking”
 of 5 bubbles LED_Mac, 4 Oct 2016 | Read review
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