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The Westin Indianapolis

1,507 reviews
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Traveller (267)
Room & Suite (276)
Pool & Beach (23)
Overview
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(275 reviews)
“heavenly bed”(31 reviews)
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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401 - 405 of 1,488 reviews
Reviewed 30 August 2015 via mobile

We visited downtown Indianapolis in August on a Saturday night stay at the Westin. We live near Indianapolis, but friends came from out of town so we all stayed in a suite. There were 3 couples. Westin is close to all venues we visited. Staff...More

Thank Daryl H
Response from Regina M, Manager at The Westin IndianapolisResponded 18 September 2015

Thank you for taking the time to write the review, and for your comments about our associates at the hotel. I will share your feedback with the Shula's team regarding the breakfast buffet. It seems you enjoyed your night out with your friends - I'm...More

Reviewed 27 August 2015 via mobile

For the price it is not worth staying here. It is outdated and most of staff is so unfriendly not to mention killer overnight valet fee .. However, the location is great. But there are so many other hotels within walking distance I recommend that...More

1  Thank Bajet21
Response from WestinIndyGM, General Manager at The Westin IndianapolisResponded 30 August 2015

Thanks for the great feedback and sorry to hear about the disappointment with your stay. We will follow up with the team and ensure that we work on the issues you presented.

Reviewed 23 August 2015

We've stayed at several downtown hotels in Indy in the last year, and this is my least favorite to date. The property itself is OK, I guess, but I can't say I liked how they treated me. The beds are firm and nice, but not...More

2  Thank Bob D
Response from WestinIndyGM, General Manager at The Westin IndianapolisResponded 26 August 2015

Thanks for the great feedback about the parking situation. All the downtown Hotels and parking garages fill up for Colts games, so it's best to try and stay close by. I'm sorry that we were not able to be more accommodating.

Reviewed 23 August 2015 via mobile

We booked three rooms for one night. Hotel is super clean and the beds are amazing. The shower was also amazing. Big shower heads. Super clean room. The view wasn't good but it's ok because we didn't go to look out the window.

Thank cooroc30
Response from WestinIndyGM, General Manager at The Westin IndianapolisResponded 26 August 2015

Thanks for the great review about the comfortable beds and clean rooms. We greatly appreciate it.

Reviewed 20 August 2015

Very nice hotel with upscale, clean and trendy rooms. Hotel staff was very friendly also. Would definitely go back or recommend to a friend or family looking to stay in the heart of Indianapolis during any time of the year.

Thank Stein2281
Response from WestinIndyGM, General Manager at The Westin IndianapolisResponded 21 August 2015

Thank you for the wonderful review. We really appreciate it.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#29 Family Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#29 Family Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms
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Traveller (267)
Room & Suite (276)
Pool & Beach (23)
Dining (12)
Amenities (52)
Business Centre & Event Rooms (5)
Questions & Answers
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Mark6155
16 June 2017|
Answer
Response from Ian A | Reviewed this property |
Around $25 pp
0
Votes
Mark6155
16 June 2017|
AnswerShow all 9 answers
Response from rdkcar | Reviewed this property |
$15 per person.
1
Vote
Frankie D
28 February 2017|
AnswerShow all 2 answers
Response from Tran S | Reviewed this property |
A breakfast menu was provided for room service options but I'm not sure they provided any free items in the lounge.
0
Votes
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Room Tips
"Go to another hotel"
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"An eastern view is very nice."
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"Use the skywalks to get to an off property parking lot on the other side of the convention center."
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"We were on the top floor, 15, & had a scenic view of downtown. The restaurant & bar are on 2."
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