We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Indianapolis

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Indianapolis
The Westin Indianapolis
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,387 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Indianapolis
See the most recent reviews
Showing 1,369: English reviews
Denver, Colorado
Reviewed 12 March 2015

Traveling for business and have stayed in many hotels downtown. Was pleasantly surprised to find this hotel has undergone a recent refresh. Room on club floor was quiet and nicely appointed. Club lounge was comfortable, modern and nicely stocked. Gym met my needs. Close/safe indoor walking distance to restaurants/mall/movies.

 Report
Helpful?
Thank greenvegeez
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Glad to see that we were able to give you the a more pleasant experience than you expected. We would love to have you visit more often. Thanks for sharing your experience.

Michigan
Reviewed 12 March 2015

I stayed there on March 9th for corporate meeting. The room was nice, clean, spacious. The location is in the center of downtown which made my stay awesome. Surprised when I entered in to my room by getting gift from my company. No complaint, simply best.

 Report
Helpful?
Thank walterp879
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. We really appreciate that you shared your experience and hope to see you again soon.

Hollywood, South Carolina
Reviewed 8 March 2015

My rating of "Average" comes from the extremely rough start I experienced for my stay at The Westin Indianapolis. On arrival I proceeded to the front desk to get checked in. I gave my name and credentials per usual but this is where it all started to go off the rails. Henry, a very nice young man, said he had...

 Report
Helpful?
Thank DDB0726
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Sorry about the situation that we put you in during you recent stay. We do our best to make sure that everything is in order for all guests. I'm glad to see that it worked out in the long run. Hopefully next time your wife will be able to join you and we will make it a great experience for...

Birmingham, Michigan
Reviewed 8 March 2015 via mobile

I normally stay at a different hotel that is down the street. However, this was last minute and I am happy I chose this hotel. I will probably stay again. My only complaint is. I wish they had an App like their sister property the W has. Room was clean and fresh.

 Report
Helpful?
Thank oscar42o
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review. I'm sure we'll have an app like the W's do soon. Stay tuned.

Lake Geneva, Wisconsin
Reviewed 7 March 2015

The Westin is so convenient to the convention center and very nice. We are Starwood Preferrred guests and choose Westin, Sheratons, Le Meridian always. Always happy, some are better than others. We appreciate the service we receive and how staff makes us feel special!

 Report
Helpful?
Thank Ronald S
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the very nice review. We really appreciate you sharing your feedback, and look forward to seeing you again.

Chicago, Illinois
Reviewed 3 March 2015

When I stay at Westin hotels I have a certain level of expectations, and sadly this one was a bit of a disappointment. This is a very large, yet busy hotel. There is a Starbucks on the premises, as well as a gift shop, a few restaurants and of course access to the skyway bridge which takes you all over...

 Report
Helpful?
2Thank KevRitch
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback. Yes, there are some rooms where the view is of the hotel next to us, but they also have the same view. We receive several compliments on our guest rooms, in that they are larger and newer than those in our competitive set. We are adjacent to the convention center which is connected via skywalk....

Frankfort, Kentucky
Reviewed 2 March 2015 via mobile

I stayed here a couple nights at the end of February and was pleasantly surprised at this hotel. I'm guessing it's been remodeled in the last couple of years. Everything was like new. The room was nice and all of the staff were friendly and helpful. The only negative was I had trouble getting my car on the last day....

 Report
Helpful?
Thank wamzie
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review and thank you for taking good care of the valet attendant. Both are very much appreciated. Please come back and see us again soon.

Springfield, Missouri
Reviewed 26 February 2015 via mobile

The hotel is in a GREAT location with enclosed walkways to the huge convention center and shopping plex. Also a very close walk to main downtown mall and Lucas Oil Stadium. Shula's Steakhouse was very good but very pricey, and that's the only restaurant in the hotel other than a Starbucks. Unfortunately the Starbucks closed at 2p the days I...

 Report
Helpful?
Thank Kimberly H
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review, and the awesome feedback. We truly appreciate hearing from our guests and use their comments to help us improve our experience. We'll continue to evaluate our hours of operation and pricing in an effort to create the best for our guests.

indianapolis
Reviewed 24 February 2015

first, I will tell you that I was given this overnight stay by my brother who lives in Indy, we live about 40 miles away, but stay downtown about 5 times a year. we usually stay next door at the Hyatt Regency, but he didn't know that so he bought us this hotel instead. we were looking forward to trying...

 Report
Helpful?
1Thank j m
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for your review, and I'm sorry to tell you that I did not receive an email from you. You are describing a lot of things that are standard at all the hotels in downtown Indianapolis. We, like our neighboring hotels charge for parking, but do offer rates which include it for those who prefer not to deal with parking...

Tennessee
Reviewed 21 February 2015

We stayed there for a gymnastics meet last month. Check-in was smooth and parking was easy. We stayed there when Indy was getting quite a bit of snow so they were short-staffed on that Sunday. We ate at Shula's for breakfast and were a bit disappointed in the quality of the food. However as an apology, they did not charge...

 Report
Helpful?
Thank hirshmom
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, glad to see that Shula's did the right thing and took care of the meal.

518 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (236)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (14)
Viewed
Room/Suite (68)
Viewed
Bathroom (28)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (95)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (52)
Viewed
Capitol Suite (67)
Viewed
Governor's Suite (62)
Viewed
Pool (13)
Viewed
Dining (3)
Viewed
The Hotel (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (7)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
Downtown Indianapolis
Hyatt Regency Indianapolis
Hyatt Regency Indianapolis
#22 of 178 in Indianapolis
1,553 reviews
Downtown Indianapolis
Omni Severin Hotel
Omni Severin Hotel
#12 of 178 in Indianapolis
2,165 reviews
Le Meridien Indianapolis
#4 of 178 in Indianapolis
327 reviews
Show Prices
Show Prices
Show Prices
Downtown Indianapolis
JW Marriott Indianapolis
JW Marriott Indianapolis
#6 of 178 in Indianapolis
2,152 reviews
Downtown Indianapolis
Hilton Indianapolis
Hilton Indianapolis
#13 of 178 in Indianapolis
1,158 reviews
Downtown Indianapolis
Indianapolis Marriott Downtown
Indianapolis Marriott Downtown
#32 of 178 in Indianapolis
836 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €139 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Westin Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Deluxe Room- Free Breakfast, Snacks, Beverages”
sararE9639LI, 14 Apr 2017 | Read review
“We were told pet rooms are the first two floors if you are worried about allergies”
Sprout4, 27 Mar 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
ABev43, 22 Mar 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
, 20 Mar 2017 | Read review
“Make sure that they book you on a floor where toxic bathtub reglazing isn't being performed.”
943agnieszkal, 14 Mar 2017 | Read review
5 of 5