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Just great! Nothing to complain about. We upgraded to one of the higher floors and 24/7 access to the room where they serve breakfast, snacks, etc. (forgot name) and it was worth it. Stunning view of Indy's downtown. The beds were so comfortable. I would...More
Very unhappy with cleanliness of room. Shower had mold and room needed a good overall wipe down. No apology. Also, be prepared to pay for onsite parking. $36 per day seems a bit excessive. Expected more from Westin.
What an unusually miserable experience for Westin-class hotel. In my room, the mirror was cracked the toilet was dirty the shower had hair in it. Tub valve isn't attached to the wall. Wi-Fi is not free ($13.95). Movies are $19. My dinner for one was...More
1 Thank john85253
Response from Regina M, Manager at The Westin IndianapolisResponded 23 October 2015
Thank you for your recent review. I am sorry your room was not up to our standards or yours, and that you felt the experience was sub-par. I have shared your comments with the parking garage operator regarding the parking pricing.
Again, thank you for...More
Awesome property. Friendly staff. Jerrod Price at the front desk was very welcoming and had a lovely smile. Kelsey Harris in Sales assisted with a small room block, also lovely smile. GIVE THEM A RAISE!More
Thank eric g
Response from Theresa B, Public Relations Manager at The Westin IndianapolisResponded 23 October 2015
Thank you so incredibly much for choosing us to host you on your wedding night! We're so delighted that we made your special evening so wonderful. I'll be sure to share your compliments with Jerrod and Kelsey - they will be thrilled to hear your...More
I stayed here for four nights for a convention. Because I was alone, my room was ready immediately. My four friends, who were two in a room, had to wait a couple of hours for their rooms to be ready. We had requested rooms on...More