We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Indianapolis

Save
Share
Traveller (286)
Room & Suite (302)
Pool & Beach (23)
Overview
Hotel website
241 W. Washington St, Indianapolis, IN 46204-3406 See on map
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin Indianapolis
Hotel deals
Reviews (1,578)
Filter reviews
1,558 results
Traveller rating
594
515
241
122
86
Traveller type
Time of year
LanguageEnglish
More languages
594
515
241
122
86
Show reviews that mention
All reviews convention center heavenly bed shula's steakhouse lucas oil stadium capitol building the club lounge self park room key downtown area parking garage colts game nice stay the room was nice starbucks conference mall valet
FilterEnglish
Updating list...
1 - 5 of 1,558 reviews
Reviewed 3 days ago

I've stayed here three times: twice in a double queen room, and once in a suite. All three occasions were great. I've enjoyed the No Name lounge a couple times and have consistently experienced great service overall. It's pricier than other locations in the area...More

Thank McMidgy
Hotel's Favourite
Reviewed 25 August 2018 via mobile

Perfect!! First, the hotel is great. I read below and don’t know what these other reviews are seeing. I am the hotel snob and this hotel is NOT rundown. The beds are definitely heavenly, rooms clean, pillows are great. Water in the room, and it’s...More

Thank chribit3
Reviewed 1 week ago

I've stayed at a total of 6 different downtown Indy hotels and at the Westin twice in a month and while I didn't hate the place, I wasn't able to muster up much affection either. Things that were great: The location, the variety of room...More

Thank skyhawkd
Response from JennaR881, Guest Relations Manager at The Westin IndianapolisResponded 4 days ago

Thank you for your feedback. We sincerely apologize for failing to meet your expectations, as well as our own, in several areas during your recent stay. Please rest assured I will share your comments with my General Manager and we will take the necessary steps...More

Reviewed 1 week ago

Perfectly situated in downtown Indianapolis, it was my second time in this hotel. I think it´s over priced but the location makes it up for. However, service is not that good. They have a Fedex office, so when travelling on a business trip all packages...More

Thank Francisco Manue... C
Response from JennaR881, Guest Relations Manager at The Westin IndianapolisResponded 4 days ago

Thank you for your review of your stay. We regret to learn you were disappointed in the service we provide. We understand your level of frustration and will share your review with our management team so that we can make improvements. We hope you will...More

Reviewed 2 weeks ago via mobile

This hotel was really great. We got in super late but the front desk was still very nice. The pool is amazing and the fitness center is incredible. Not a fan of the $8 bottled water in the rooms but we brought our own so...More

Thank 749rebeccar
View more reviews
About
Description
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
US$166 - US$537 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Indianapolis Hotel Indianapolis
,
Westin Indianapolis
,
Indianapolis Westin
Location
United States > Indiana > Indianapolis > Downtown Indianapolis
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
US$166 - US$537 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Indianapolis Hotel Indianapolis
,
Westin Indianapolis
,
Indianapolis Westin
Location
United States > Indiana > Indianapolis > Downtown Indianapolis
Photos
Traveller (286)
Room & Suite (302)
Pool & Beach (23)
Dining (12)
Amenities (52)
Business Centre & Event Rooms (5)
Nearby
Nearby HotelsSee all 187 nearby hotels
Indianapolis Marriott Downtown
1,239 reviews
.17 km away
Hyatt Regency Indianapolis
2,070 reviews
.20 km away
Embassy Suites by Hilton Indianapolis - Downtown
1,640 reviews
.25 km away
Conrad Indianapolis
1,649 reviews
.31 km away
Nearby RestaurantsSee all 2,561 nearby restaurants
Cafe Patachou
825 reviews
.11 km away
Conner's Kitchen + Bar
168 reviews
.15 km away
Loughmiller's Pub & Eatery
246 reviews
.05 km away
The Eagle's Nest Restaurant
292 reviews
.18 km away
Nearby AttractionsSee all 369 nearby attractions
Victory Field
1,194 reviews
.55 km away
Indiana Repertory Theatre
179 reviews
.19 km away
Monument Circle
774 reviews
.41 km away
Rhythm! Discovery Center
149 reviews
.27 km away
Questions & Answers
Ask a question
yakimawinelovers
19 June 2018|
Answer
Response from DMJA21 | Reviewed this property |
Westin recommends the Go Express Shuttle Service. It departs every 20 min between the hours of 8am and 11 pm. It takes about 20 min and costs $10 each way. For more info and to make a reservation Call 1-800-589-6004
2
Votes
maryp3177
21 March 2018|
AnswerShow all 6 answers
Response from Amit T | Reviewed this property |
They do not hold anything on the card for incidentals at the time of check in.
0
Votes
Mark6155
16 June 2017|
Answer
Response from Ian A | Reviewed this property |
Around $25 pp
0
Votes
Room Tips
"Try not to stay in a eastern facing room, the air conditioners struggle with the heat during the summer."
B7172NLstevew
22 Aug 2018
Read review
"all rooms seem quiet to me - never had an issue"
LAYLA1779
5 Aug 2018
Read review
"Stay away! Service and communication/follow up are very poor."
John-MarieF
30 Jul 2018
Read review
"Starwood Partner rooms on 13th floor are great!"
Jesswy
13 Jul 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing