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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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645 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Showing 626: English reviews
Germany
Reviewed 3 October 2014

My stay here was fine, but not outstanding. The rooms are typical for the Sheraton and very good and functional. The quality of food from room service was below average and the service in the bar poor. However, the car park is practical for a city centre location and the staff at reception very accommodating.

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Helpful?
Thank SAPStar
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear SAPStar, Thank you so much for taking the time to review your most recent stay with us! I appreciate your comments and will use them to better our efforts for a more positive experience. I am happy to hear that you enjoyed our convenient downtown location, so close to great local attractions and amazing monuments that offer breathtaking views!...

Toronto, Canada
Reviewed 20 September 2014

I had the pleasure of staying at this hotel. I was in Indianapolis to see Monday Night Football and picked this as other hotels closer to the venue was booked. I am so happy that they were as I had a great time there. From the moment I entered until I left I felt as if I were important. The...

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Helpful?
Thank rbigmac64
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear rbigmac64, I want to extend my sincerest thanks for your positive review regarding your most recent stay with us! Your kindhearted words makes me thrilled that you visit was so great! I am happy to hear that you received great service from our staff, enjoyed our signature Sheraton Sweet Sleeper bed, and had the chance to indulge in our...

Fort Wayne, Indiana
Reviewed 14 September 2014

definitely a great hotel. great staff great room, we will for sure be staying again. the staff went over and beyond for us the whole stay including going out of there way to contact a near by restaurant for reservations and much, much more!!! had a great honeymoon thanks to them and will be back in november

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Helpful?
Thank Renwood T
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Renwood T., Thank you so much for leaving such kind words regarding your most recent stay with us! I am thrilled to hear that your visit was such a positive experience. I am happy to hear that you received excellent service from our great staff, enjoyed our convenient downtown location, and had a great honeymoon! I will be sure...

Schererville, Indiana
Reviewed 14 September 2014

We came down for a nice weekend in Indianapolis and to see a college football game at Lukas Oil Stadium. When I realized there was a mistake with my reservation, the desk clerk "Ozzy" did an outstanding job in stepping up to fix the problem. He was polite, helpful and quickly corrected the problem. The room was very nice, with...

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Helpful?
Thank Don H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Don H., Thank you so much for taking the time out of you schedule to leave feedback regarding your most recent stay with us! I am thrilled that you had such a positive experience. I am happy to hear that you had great service by our staff, our convenient downtown location, and our recently refreshed rooms! I hope you...

Indianapolis, Indiana
Reviewed 13 September 2014 via mobile

I'm normally a Hilton gal but this was a disorganized trip and I ended up using Priceline, so I didn't know where I was staying until the last minute. Anyway...the hotel is very nice. Clean, secure, and close to lots of places to eat and shop, as well as local stuff like the Soldiers and Sailors monument and the capital...

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Helpful?
Thank monicaclae
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear monicaclae, Thank you so much for leaving such kind remarks regarding your most recent stay with us! I am thrilled to hear that your experience was so positive. I am happy to know that you enjoyed our convenient downtown location and service from our great staff! I hope you enjoyed our breathtaking views of the monuments, as well as...

Reviewed 11 September 2014

This hotel is perfectly situated in downtown. An easy walk to the museums, the canal, and has an awesome view over monument circle. Added bonus, it's just down the road from Circle Center Mall. Great location. Only $30 cab fare from the airport.

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Helpful?
Thank AlexisZA
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear AlexisZA, Thank you so much for taking the time to leave your 4-star review regarding your most recent stay with us! I am thrilled that your visit was so positive. I am happy to hear that you enjoyed our convenient downtown location, equipped with breathtaking views! I am glad you took advantage of the leisurely walk to great local...

Elk Grove Village, Illinois
Reviewed 6 September 2014

We were at this hotel during the Gen-con convention, something we found out while checking in. It was interesting to say the least. Our room was fine; the bathroom could use updating, but it was clean enough. Parking garage was a bit dicey; we were a little worried about the state of the elevator. Although their website clearly shows the...

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Helpful?
Thank Morse1138
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Morse1138, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your comments and will use them to better our efforts for a more positive experience. I hope you accept my sincerest apologies for your negative encounters during your visit. I am sorry that you found the...

Wichita, Kansas
Reviewed 2 September 2014

I was in Indianapolis for a training session and stayed at this hotel. All of our training sessions were there in the hotel and we could move between the conference rooms on the 21st floor and our hotel rooms with ease. The elevators were quick and convenient. The food service our group contacted for was great, and had a good...

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Helpful?
Thank 1Wushock
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear 1Wushock, I am thrilled to hear that you had such a great experience regarding your most recent stay with us! I appreciate your review and am glad you had a positive experience. I am so happy that you enjoyed our meeting space, quick elevators, and convenient downtown location. We pride ourselves in being so close to great local attractions...

Reviewed 2 September 2014

My husband and I were looking for a one-night getaway not too far from home. Because the Sheraton had a pool and was within walking distance from the Mass Ave area, we made a reservation here through tripadvisor's Tingo service. When we arrived at the Sheraton, they were not expecting us because Tingo did not communicate our reservations to the...

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Helpful?
1Thank Farrah J
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Farrah J, Thank you so much for taking the time to leave such a kindhearted and positive review regarding your one-night getaway with your husband! I am thrilled to hear that you were so satisfied with the service you received from our staff. I will be sure to let them know that their hard work and efforts do not...

San Diego, California
Reviewed 29 August 2014

In the middle of Downtown, and with a good pair of walking shoes, everything is within walking distance. Lots of restaurants, Historical sites, and fun. I recommend the Civil War Museum, A tour of the Stadium, and a walk of the canal

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Helpful?
1Thank ItsNever2L8
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ItsNever2L8, Thank you so much for taking the time to review your most recent stay with us! I am thrilled that you had such a great and positive visit! I am happy to hear that you enjoyed our convenient downtown location! We pride ourselves in being so close to great local attractions and amazing historical monuments that offer breathtaking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €116 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
2 months ago
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a good view.”
 of 5 bubbles ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
 of 5 bubbles 560cherylm, 15 Dec 2016 | Read review
“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
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