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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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639 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Elk Grove Village, Illinois
Reviewed 6 September 2014

We were at this hotel during the Gen-con convention, something we found out while checking in. It was interesting to say the least. Our room was fine; the bathroom could use updating, but it was clean enough. Parking garage was a bit dicey; we were a little worried about the state of the elevator. Although their website clearly shows the...

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Helpful?
Thank Morse1138
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Morse1138, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your comments and will use them to better our efforts for a more positive experience. I hope you accept my sincerest apologies for your negative encounters during your visit. I am sorry that you found the...

Wichita, Kansas
Reviewed 2 September 2014

I was in Indianapolis for a training session and stayed at this hotel. All of our training sessions were there in the hotel and we could move between the conference rooms on the 21st floor and our hotel rooms with ease. The elevators were quick and convenient. The food service our group contacted for was great, and had a good...

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Helpful?
Thank 1Wushock
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear 1Wushock, I am thrilled to hear that you had such a great experience regarding your most recent stay with us! I appreciate your review and am glad you had a positive experience. I am so happy that you enjoyed our meeting space, quick elevators, and convenient downtown location. We pride ourselves in being so close to great local attractions...

Reviewed 2 September 2014

My husband and I were looking for a one-night getaway not too far from home. Because the Sheraton had a pool and was within walking distance from the Mass Ave area, we made a reservation here through tripadvisor's Tingo service. When we arrived at the Sheraton, they were not expecting us because Tingo did not communicate our reservations to the...

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Helpful?
1Thank Farrah J
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Farrah J, Thank you so much for taking the time to leave such a kindhearted and positive review regarding your one-night getaway with your husband! I am thrilled to hear that you were so satisfied with the service you received from our staff. I will be sure to let them know that their hard work and efforts do not...

San Diego, California
Reviewed 29 August 2014

In the middle of Downtown, and with a good pair of walking shoes, everything is within walking distance. Lots of restaurants, Historical sites, and fun. I recommend the Civil War Museum, A tour of the Stadium, and a walk of the canal

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1Thank ItsNever2L8
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ItsNever2L8, Thank you so much for taking the time to review your most recent stay with us! I am thrilled that you had such a great and positive visit! I am happy to hear that you enjoyed our convenient downtown location! We pride ourselves in being so close to great local attractions and amazing historical monuments that offer breathtaking...

Chattanooga, Tennessee
Reviewed 24 August 2014

This hotel is in the middle of everything downtown. You are within walking distance to many restaurants and attractions. The hotel is gorgeous. The staff is very friendly and helpful. The rooms are spacious and clean. I highly recommend this hotel.

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Helpful?
Thank mdlove1966
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear mdlove1966, Thank you so much for leaving such a positive review regarding your most recent stay with us! I am thrilled that you had such a great experience during your visit! I am glad to hear that you enjoyed the service from our great staff, our convenient downtown location, and recently refreshed guest rooms! I will be sure to...

New York, NY
Reviewed 24 August 2014

I booked the nicest, most expensive hotel I could find near my friend's wedding downtown with expectations for a nice weekend away, and oy was it a mistake. My parents stayed at the Residence Inn a half-mile away and had more space, a view of the canal, and air-conditioning for much less a cost. Yes, during 90-degree weather in August,...

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Helpful?
1Thank Wolch
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Wolch, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your feedback and will use your comments to better our efforts for a more positive experience! I want to extend my sincerest apologies that you had such negative encounters during your visit. I am sorry for...

Irving, Texas
Reviewed 19 August 2014

Another year, visit to the crazy gaming convention, and visit to the Sheraton City Centre. And I realized a few reasons why we keep coming back to this property. One, if you have a car, the hotel's parking structure is below the rooms, and with a room key (and if you park in a close spot) you can take the...

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Thank Bill O
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Bill O., Thank you so much for taking the time to leave such positive comments regarding your most recent stay with us! I am thrilled that you had such a great experience during the 2014 Gen Con. I am happy to hear that you enjoyed two unique features to our hotel, the rooftop pool deck and our self-owned parking...

Toronto, Ontario, Canada
Reviewed 19 August 2014

Second stay at the Sheraton in six years, and we're hoping to be back for 2015. We booked as part of the Gen Con room block and were very cheerily greeted at check-in and informed that they had a gaming room available for us on the lower level (we didn't check it out, but many did), and that they'd waived...

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Helpful?
Thank Nicole W
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Nicole W., I want to express my sincerest thanks for your kind words regarding your most recent stay with us! I appreciate your comments and I am thrilled that you had such a positive experience at this year's Gen Con! I am happy that you so enjoyed your guest room that overlooked the Monument Circle, our signature Sweet Sleeper...

Washington DC, District of Columbia
Reviewed 17 August 2014

This was my second stay at the Sheraton City Centre Hotel, and I'm still a fan. My first stay was a year ago, and I wondered if it was possible that the same level of kindness and service would continue on this trip as well. I'm glad to say that nothing has changed - the staff continues to make you...

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Helpful?
Thank John W
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear John W., I want to extend my sincerest thanks for leaving such great feedback regarding your most recent stay with us! I am thrilled that your visit was so positive. I am happy to hear that you so enjoyed service from our staff, our recently refreshed guest rooms, rooftop pool deck, and our convenient downtown location! I am glad...

Toronto, Canada
Reviewed 12 August 2014

We stayed at this Sheraton for 3 nights during the MotoGP in Indy. Location is perfect, close to everything. I booked a suite (we have 2 kids) and it was much bigger than I thought. It was well decorated. The fridge was big enough for me to put all the kids snacks and bottled water I brought. The service was...

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Helpful?
Thank Chris_and_Gen_4
Bill S, Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Chris_and_Gen_4, Thank you so much taking the time to write such great feedback regarding your most recent stay with us! I am so glad that you enjoyed your visit and had such positive experiences. I am thrilled that you enjoyed our guest rooms and service from our great staff! I am glad that you found the suite comfortable enough...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €99 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
1 month ago
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
“Club floor! You won't be disappointed!”
 of 5 bubbles ErinS104, 26 Sep 2016 | Read review
“Beware $25 night parking!!!!”
 of 5 bubbles cfegerton, 6 Sep 2016 | Read review
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