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Sheraton Indianapolis City Centre Hotel

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Traveller (151)
Room & Suite (113)
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Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(68 reviews)
“rooftop pool”(15 reviews)
“the club lounge”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (746)
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All reviewsmonument circlerooftop poolthe club loungewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvaletrace
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251 - 255 of 723 reviews
Reviewed 25 August 2015

This was the fourth hotel that I stayed at during my stay in Indy. It was a great stay. I would have given it 5 stars, but the elevators and Wifi caused me to give a lower core. Pros: 1) My room: The room was...More

Thank Christopher G
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 26 August 2015

Dear Christopher, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 23 August 2015 via mobile

Staff polite and friendly, good location but hotel little old and needs a good refurb. Room size of adequate but bathroom is rather small and old style. Paying for decent wifi connection is also unacceptable. 99% of the world provides free wifi to guests.More

1  Thank Andre W
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 24 August 2015

Dear Andre W., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you...More

Reviewed 18 August 2015 via mobile

We booked two nights for our wedding anniversary. Planned the weekend around it. Got an email canceling because they overbooked. I called several times and nobody will return my call. The Comcast of hotels when it comes to customer service.More

1  Thank Carey W
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 20 August 2015

Dear Carey, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize for the negative encounters...More

Reviewed 17 August 2015 via mobile

I first stayed at this hotel prior to their property upgrade and renovation that seems like it was 3 years ago. The location was great, but the hotel was very tired and shown major signs of wear and tear. After that trip I told myself...More

Thank rktek2
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 19 August 2015

Dear rktek2, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in...More

Reviewed 16 August 2015 via mobile

The hotel was clean, right off the circle downtown. Staff were friendly and accommodating. Views from the rooms were great and the rooftop pool was a nice change. We stayed at this location while attending Drum Corps International world finals and it an easy and...More

Thank Michele L
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 31 August 2015

Dear Michele, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$148 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (151)
Room & Suite (113)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
Room Tips
"Do not accept a room near the elevators. They are loud and easily heard while in the room."
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"pass on the restaurant, unless your eating burger and fries"
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"Do not stay here they have urine soaked mattress's."
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"Lower floors until they fix the elevators."
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