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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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638 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Showing 619: English reviews
Level Contributor
185 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 20 November 2014

Attended a two-day conference here last week. The hotel is located just a block from the Circle, very convenient for walking around downtown Indy. There was more than enough room in the conference center on the lower level for the 200+ people there. Sound system worked fine throughout the conference. Lunches were served both days in an adjoining room and... More 

Helpful?
Thank Greg S
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Greg, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 November 2014 via mobile

This is my second night here, and I have one more night to go. Hardly got any sleep the first night, because the person next to my room was playing music and had the TV on most of the night. The walls seem paper thin. My room is on the 20th floor, and there was some random very loud banging... More 

Helpful?
Thank KatjaMaria
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KatjaMaria, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Oxford, Ohio
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 November 2014

I stayed the night before the Indianapolis Monumental Marathon. It is conveniently located. The bed is very comfortable and the shower is great. The staff is good. Parking is easy. Very convenient too with Starbucks right inside the lobby. Our room faces the Monument and it is a lovely view. I was looking forward to a restful night for my... More 

Helpful?
Thank MTR5959
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear MTR5959, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Springfield, Virginia
Level Contributor
233 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 October 2014

I stayed here for business and the hotel is wonderful. My room on the 6th floor was absolutely silent at night and I was able to sleep soundly. I usually hear every noise and awaken frequently. The bed was incredibly comfortable with lots of pillows and great comforters. They have Starbucks in the hotel and you get 3 packs of... More 

Helpful?
Thank Robin B
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Robin B., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are so comfortable that they are even available for purchase online! I am also... More 

1 review
Reviewed 29 October 2014 via mobile

My coworkers and I stayed here and I was thoroughly impressed. The beds were comfortable and the bar was fantastic. Brittany at the front desk was absolutely wonderful. I will definitely stay at this hotel again!

Helpful?
Thank LaToya G
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear LaToya G., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am thrilled that you enjoyed our recently refreshed rooms and the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed.... More 

Decatur, Indiana
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 October 2014

We love staying downtown while we're visiting larger cities. This was our first (of many!) stays at the Sheraton. We arrived about an hour after check-in, self-park was easy and attached to the hotel. The main lobby is breath taking and the staff seemed very friendly. The only time I wasn't thrilled was at this point; a line of 8... More 

Helpful?
Thank heatheranne1234
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Heatheranne1234, Thank you so much for taking the time our of your schedule to review your most recent stay with us. I am thrilled that you had such a positive experience. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location,... More 

Mishawaka, Indiana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2014

Overall this is a very nice hotel. There were 4 minor issues: first I was given a room next to the elevators. When I stepped inside the room, I could clearly and loudly hear the elevators going up and down, and could also hear the guests waiting for the elevator. I asked for a better room and was given one... More 

Helpful?
Thank Foto R
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Foto R., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They... More 

1 review
Reviewed 18 October 2014 via mobile

The best deal in town. Stayed on 18th floor requested a view of the circle. It was breathtaking.The room was modern and chic and the linens were crisp cotton with fluffy duvet and soft pillows. Very clean room and huge t.v.with Starbucks coffee in room.bathroom on the smaller side but updated and pretty. the lobby was quiet. It was a... More 

Helpful?
Thank Christine M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Christine, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad that you... More 

Auburn, Alabama
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 October 2014

I was here for a conference and this hotel is reasonably near the conference center. The room was nice and the bed nice and comfy. My only complaint is that there weren't any restaurants nearby; however a short walk brings you to several.

Helpful?
Thank Ken M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Ken, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local... More 

Wytheville
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2014 via mobile

We stopped on our way to Chicago-- front desk was wonderful, gave us great information on restaurants within walking distance, etc. location makes it wonderful for walking around downtown. We enjoyed our stay and would stay there again for sure!

Helpful?
Thank Jennifer W
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jennifer, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. Thank you again for your great... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €100 - €293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
1 month ago
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
“Club floor! You won't be disappointed!”
 of 5 bubbles ErinS104, 26 Sep 2016 | Read review
“Beware $25 night parking!!!!”
 of 5 bubbles cfegerton, 6 Sep 2016 | Read review
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