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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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645 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Strasburg, Colorado
Reviewed 9 January 2015 via mobile

This was my second trip to Sheraton Indianapolis City Center. Both stays have involved great food, wonderful staff and everything one could ask for in a hotel room - clean, well stocked, quiet and with a fantastic bed. My only reason for not giving a five-star rating involves the wait staff. On both occasions, our server (though very efficient and...

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Helpful?
Thank Stefanbraham
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Stefanbraham, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are so...

South Milwaukee, Wisconsin
Reviewed 8 January 2015

Hotel was located within walking distance to the mall and downtown area. Staff was very nice and friendly. Hotel was worth it for a quick weekend get away without paying too much money. The hotel bar was open until 1 or 2 am for a late night snack if needed.

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Helpful?
Thank tooker99
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear tooker99, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also...

Lexington, Kentucky, United States
Reviewed 30 December 2014

My wife and I traveled to Indiana for Christmas. We wanted to spend the night in Indy so we could get to our first stop early the next day. We booked over the phone after looking at rates online. The cheapest price I found was $71/night. I called and she offered a standard room for $99 or the deluxe room...

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Helpful?
Thank Ryne H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Ryne, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are...

Dayton, Ohio
Reviewed 28 December 2014

I choose the Sheraton to stay for a weekend get away for my wife and I because of the location and the price. We paid for a club room where water, soda pop and other refreshments were provided in the club room. There was also water on the counter in the suite that we stayed in. I was disappointed when...

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Helpful?
2Thank darrell g
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Darrell G., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local...

North Webster, Indiana
Reviewed 22 December 2014 via mobile

We usually stay on the club floor due to our membership, but this hotel has everything including great views and great service. Being right on the circle, you can walk to the mall or any great restaurant nearby. We love the club room to relax and eat a quiet breakfast with family and friends. We never stay anywhere else when...

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Helpful?
Thank Kirkyboytheoriginal
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Kirkyboytheoriginal, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad you enjoyed...

Los Angeles, California
Reviewed 19 December 2014

The Sheraton gets a bad rap from some of my colleagues, but I find it to be sufficient for my needs. The hotel seems a bit dated, but on my recent visit, they were remodeling. So there is hope. The rooms are pretty spacious, amenities are basic and the service is fine. I wouldn't say there is anything special about...

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Helpful?
Thank tpn1997
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear tpn1997, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are...

New Virginia, Iowa
Reviewed 19 December 2014

I stayed here because it was close to where my conference was being held. Nice rooms with a refrigerator in the room and complementary bottles of water. Room service was very good, and the food arrived hot and earlier than they said it would. The only complaint (and this really isn't the hotel's fault) I have is the second night...

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Helpful?
Thank KrisZ57
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KrisZ57, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown...

Van Wert
Reviewed 19 December 2014

For the first weekend away with my girlfriend, I decided to book a room with the Sheraton. The location of the hotel, the price per room, and the cleanliness of our room were in the top 5 reasons to stay at this hotel again when we come back into the city. As stated, the price/location/room are determining factors where I...

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Helpful?
Thank Jeremy M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jeremy, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown...

Anaheim, California
Reviewed 18 December 2014

This hotel is very old, but they keep it clean. We were there for a conference, and ran out of hot water for the morning shower - not fun!!! Room service is very poor, but they do have a Starbucks in the hotel. Small bar next to the lobby is better than no bar, but not where you want to...

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Helpful?
Thank Tara P
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Tara, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions...

Los Angeles, California
Reviewed 16 December 2014

We had a very short stay here in Indianapolis, flew in on the red eye from LAX, had breakfast then right to work. After a long tiring day of work, we ate at this Pho restaurant we found in Plainfield near our client, which wasn't good anymore. Then we arrived at the Sheraton, valet parked the car, stood in line...

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Helpful?
Thank Todd H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Todd, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad that you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €125 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
2 months ago
San Francisco, California

See all questions (8)

Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a good view.”
 of 5 bubbles ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
 of 5 bubbles 560cherylm, 15 Dec 2016 | Read review
“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
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