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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$179
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          Traveller (275)
          Room & Suite (84)
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          Overview
          • Excellent33%
          • Very good38%
          • Average16%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “train car” (109 reviews)
          “train noise” (43 reviews)
          “real train” (24 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
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          Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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          Rooms
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          Write a Review
          Reviews (788)
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          1 - 5 of 779 reviews

          Reviewed yesterday

          I loved the interior of this hotel! Had no idea that this hotel used to be a working train station and I love how they have kept some of the 'feel' of the station, from dated characters around the hotel (E.g. a paper boy) to...More

          Thank EscapeRoomGeek
          Hotel's Favourite
          Reviewed 17 May 2017

          I cannot say enough about this awesome hotel It was actually built from steel of Union Station The steel beamed lobby and open hallways are whitewashed and just adds to the authenticity They warn you in advance that the comings and goings of some of...More

          1  Thank Patricia T
          Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 19 May 2017

          Thank you for your very nice review of our hotel. We are a destination all in ourselves - especially if you are a history buff. Our team strives to give memorable service and I am glad to see that is what you received. We hope...More

          Reviewed 5 days ago via mobile

          It was a last minute decision to stay at this hotel. This is my first time staying at a Crowne Plaza hotel and I loved it. The room was clean, presentable. The bed was extremely comfortable, which is a must for me. The staff accommodated...More

          Thank msstokes80
          Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 days ago

          Thank you for your very nice review of the hotel. We are glad you found us and looking forward to serving you again in the future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

          Reviewed 6 days ago

          We attended a meeting in Indianapolis and were booked into the Crowne Plaza in Train Car #12. What a neat experience! The room was surprisingly spacious; our only negative was the lack of a view (actually a view of some spare chairs and a ladder...More

          Thank bcshealy
          Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 days ago

          Thank you for you very nice review of the hotel. Our uniqueness, location, and people separate us from the other hotels in the downtown market. We hope to see you back in the near future. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

          Reviewed 6 days ago via mobile

          The hotel itself is unique. I liked the location because it is close to restaurants and the downtown area. The rate was also good. Rooms were a little small, but clean. My problem was the valet, and the front desk. We moved hotels and they...More

          Thank chribit3
          Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 days ago

          Thank you for choosing the Crowne Plaza Union Station and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the Valet issue you encountered. We strive to make each stay as pleasant and comfortable...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$154 - US$335 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #34 Romantic Hotel in Indianapolis
          • #56 Business Hotel in Indianapolis
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, IHG, Hotwire, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Indiana >
          • Indianapolis
          • Also Known As
          • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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          Traveller (275)
          Room & Suite (84)
          Pool & Beach (7)
          Dining (2)
          Hotel & Grounds (203)
          Bathroom (12)
          Business Centre & Event Rooms (8)
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          Questions & AnswersAsk a question
          cplot
          Does this hotel have a hot tub?
          5 April 2017|
          Answer Show all 4 answers
          Response from Indylulu2 | Reviewed this property |
          No, it does not have a hot tub. It did years ago but has since been remodeled.
          1
          Vote
          Harrison G
          Hi, I am wondering if you have any rooms in the trail cars this weekend and how much do they cost on saturday night. I have done over 650 reviews on here and I will have 1 senior citizen and 1 adult and 1 17 year old. I would need 2 double beds. If we stay at your hotel will that give me a discount at the children's museum and the art museum
          14 February 2017|
          Answer
          Response from Mark P | Property representative |
          Hi, Unfortunately, all the train cars are already sold out for this weekend as they usually are on Saturday nights. You would not be eligible for discounted museum tickets just for staying here but we do have a family fun... More
          0
          Votes
          cantwaitmx
          Do the train rooms have ac?
          20 January 2017|
          Answer Show all 5 answers
          Response from Mark P | Property representative |
          Hi, Yes - the train car rooms have air conditioning. They have everything the other rooms have.
          0
          Votes
          Room Tips
          "lower floor is quieter. Pool side is great."
          Read review
          "Quiet location in train cars; wonderful bedding!"
          Read review
          "any room is Non Smoking, no matter which room you get,, U will be very pleased."
          Read review
          "Rooms on one side are quieter, choice of room sizes/types/locations, full elevator service"
          Read review
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