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Crowne Plaza Indianapolis Airport

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Traveller (96)
Room & Suite (53)
Dining (3)
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Overview
  • Excellent29%
  • Very good39%
  • Average21%
  • Poor5%
  • Terrible6%
Travellers talk about
“interior room”(5 reviews)
“flight path”(6 reviews)
“indoor pool”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Indianapolis Airport
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (460)
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Traveller rating
135
167
97
27
28
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135
167
97
27
28
Show reviews that mention
All reviewsinterior roomflight pathindoor poolnice hotelthe shuttle driverearly flightthe room was nicerental carlight sleeperbeds were comfortablefront desk staffminute drivewould stay againnice stayenjoyed my stayearplugslobby
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131 - 135 of 454 reviews
Reviewed 26 February 2016

After spending fifteen hours traveling, all I wanted was a decent dinner and a good night's rest. Got half of it. It's a Crowne Plaza. As a hotel, it's hard to beat. Check-in was efficient and quick, staff was helpful and friendly, room was comfortable....More

Thank pulsefire
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 29 February 2016

I appreciate the 4 star review. I want to apologize that our food and beverage was not satisfactory during your stay. Your feedback is especially important for me to understand your concerns. We need honest feedback to improve our shortcomings. Mike Clark GM

Reviewed 23 February 2016

Checked in after 11pm on a Monday night in February 2016...and was told my confirmed room was already GONE to a walk-in earlier in the night. This happened to 3 other colleagues who were also "staying" at this hotel for a meeting. So the lesson...More

1  Thank GoGetemTiger
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 25 February 2016

I want to apologize that we didn't have your room available upon arrival and had to cover your expenses at another hotel for the evening. We do have airplanes that fly over our hotel which is why we provide ear plugs to assist with the...More

Reviewed 17 February 2016

Great hotel. Great staff. This stay was our second staying over 10 nights at the time. The one small problem we had was taken care of immediately with follow up calls to make sure we were taken care of, It has a great breakfast and...More

Thank Mtaylorltd
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 18 February 2016

Wow! This is a great review. We truly care about our guests and know that sometimes problems do occur. They key is how well we recover from them. I am glad to hear that my staff was able to quickly take care of your concerns...More

Reviewed 11 February 2016 via mobile

This place turned me off from the moment I walked in the door. The smell in the lobby smells like a sewer and it's dirty everywhere. Took 25 minutes to check in and the bartender was nowhere to be found when I went to the...More

1  Thank shizz212
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 12 February 2016

Yikes! Your experience is not reflective of the product and service that we normally provide to our guests. If you would be willing, I would love to be able to get more specific details about your stay. I would also like to have the opportunity...More

Reviewed 10 February 2016

The Crowne Plaza is located by the old Indianapolis Airport, a large, fenced off and abandoned, forgotten relic. The Crowne Plaza feels the same way. One does not get the impression that this is a "destination." There are not many guests and the interior is...More

Thank Sojournwithme
Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 12 February 2016

I am disappointed that your impression of our hotel was deeply influenced by our surroundings. We do have quieter days in the hotel from time to time, but there are also many other times that there is a lot of activity in the hotel. I...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$118 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Indianapolis
#65 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (53)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Melissa R
7 March 2017|
AnswerShow all 2 answers
Response from SagaLEB | Reviewed this property |
Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
0
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mtoppe27
13 September 2016|
AnswerShow all 2 answers
Response from Kita1177 | Reviewed this property |
Yes
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Votes
biffgibbs
14 August 2015|
AnswerShow all 10 answers
Response from Elizabeth C | Reviewed this property |
We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
1
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Room Tips
"All have been good thus far"
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"I'd ask for a room away from the parking lot."
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"Eat plugs were provided in the room for airport. But problem was parking lot."
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"I can not offer any help here!"
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