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Crowne Plaza Indianapolis Airport

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396 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Elberfeld, Indiana
Reviewed 20 May 2015

This hotel is probably a fine option for flying out of Indianapolis, but if you're planning to be checking out the sites or doing anything but staying a night or two, I'd likely recommend staying elsewhere simply because there is nothing around this hotel, except the Radisson. The room was clean and comfortable. Though earplugs were offered, we didn't use...

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1Thank CampinFamily
Houston, Texas
Reviewed 14 May 2015

Since my flight was arriving later in the evening I decided to stay here overnight instead of driving to Kentucky. Reviews about jet noise caused some concern but my only experience was hearing two jets reverse thrust for about five seconds each. My room was clean and quiet. It was around the corner from the pool but I didn't experience...

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Thank texasjtr
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear texasjtr, We appreciate the time you took to share your experience while staying at our hotel. It is delightful to know that you had a satisfactory overall experience with us. We appreciate your comments on how the hotel is convenient for you and that you found our rooms clean and quiet. However, we are sorry if the iron in...

Traverse City, Michigan
Reviewed 23 April 2015

The hotel is average as airport hotels go. The main lobby is nice but the rooms are looking a bit tattered. The shear drapes in my room bordered on filthy. the rest of the room was passable but had seen better days. The place is quiet with the exception of night time air traffic. Get an inside room if you...

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1Thank Mike W
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for taking your time to write a review, we truly appreciate your feedback. We certainly don't want to be average. We will be certain to share your feedback with our team and the appropriate department heads. Thank you.

Atlanta, Georgia
Reviewed 21 April 2015

I was in town for the Men's 2015 Final Four and being that I waited so late, I had to use third party booking for this room. It was on the 4th floor, that the window featured the gravel on the roof, not a view of anything to report on. Understanding that it is an airport hotel, they provided earplugs...

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Thank froglegs1783
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, Thank you for your feedback. We are truly sorry we did not provide the service you expected. We are passing your comments on to the appropriate departments to review so that we can improve our services. Our goal is to exceed expectations, which clearly we did not do. Thank you for sharing your experience.

Fort Wayne, Indiana
Reviewed 16 April 2015 via mobile

Very accommodating place. Staff goes out of there way to make sure things are good. That actually provide ear plugs for your nights sleep since it's close to the airport. Restaurant offered a pretty good variety of food. A few of us sat in the lounge and enjoyed dinner.

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Thank Bill H
Renee H, Manager at Crowne Plaza Indianapolis Airport, responded to this review

Hello, We are delighted that you enjoyed your experience with us. Thank you for writing a review.

West Plains, Missouri
Reviewed 15 April 2015

This place is close to the airport with 24/7 shuttle service. The staff is friendly and if you are a rewards member they have an executive lounge with free snacks and coffee and soda's. The restaurant on sight have above average food. They offer a $5.00 per day parking fee if you spend the night and fly out for a...

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Thank Louis K
Daegu, South Korea
Reviewed 10 April 2015 via mobile

I was impressed and happy from the time the shuttle service picked me up from the airport. On time and very helpful & knowledgable about hotel & area. Guest services was prompt and courteous in checking me in. They have free wifi and good food at the pub. The room was wonderful, nice comfy king bed and spacious bathroom. Pillows...

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Thank redd7734
Lexington, Kentucky
Reviewed 5 April 2015

I stayed at the Indianapolis Crown Plaza hotel while attending the NCAA Final Four. We had room 460. The 4th floor sign singled the room out and showed the way to room 460 Suite. The room was larger than the average room and had a sink outside the bathroom. The bathroom was large and had separate shower and tub. The...

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Thank whitney s
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear whitney s, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the rooms, cleanliness, facilities and location of the hotel. It encourages our team members to work even harder and consistently delight our guests....

Reviewed 17 March 2015 via mobile

Stayed this past weekend cause I was in town for an event at the convention center. I try to stay away from airport hotels just cause I've had a few bad experiences in the past but this one was pretty decent. Every room (except ground level) has a nice little balcony that overlooks the lobby and pool area. The beds...

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Thank CLL3479
Crawfordsville, Indiana
Reviewed 14 March 2015

If you just going to stay in this hotel one night because you need to take a flight early in the morning this hotel will be perfect for you. The hotel even though the facilities are clean and nice, in general, is outdated and they even have earplugs at the room because the planes are constantly landing. Since this hotel...

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Thank netoman
IHGCare, Guest Relations Manager at Crowne Plaza Indianapolis Airport, responded to this review

Dear netoman, Thank you for taking the time to write us a review regarding your recent stay. I certainly apologize for the inconveniences you experienced with the noise. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: €116 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
5 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a higher floor for less noise.”
bagspackedCincinnati, 2 Apr 2017 | Read review
“A good Room? #578 Clean, big, comfortable, quiet, & secure.”
JimmyDeanPlataka, 16 Jan 2017 | Read review
“Subscribe to the IHG reward membership to benefit from free WiFi and lots of other nice features”
SagaLEB, 30 Dec 2016 | Read review
“Away from the pool unless you have children”
davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
tbrown6220, 19 Sep 2016 | Read review
5 of 5