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Crowne Plaza Indianapolis Airport

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Crowne Plaza Indianapolis Airport
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388 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Indianapolis Airport
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Showing 386: English reviews
Logansport, Indiana
Reviewed 28 October 2016

We were here with a conference. Our KING room was clean, quiet, comfortable, and excellent for our needs. We were here without our children, but there was plenty to see and do for them. The reason this gets a 4 rating is that the food at the banquet and breakfast buffets for our group were subpar. The servers were wonderful...

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Helpful?
Thank Terri D
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for sharing your honest feedback. Based on your comments, we could have earned 5 stars, but you didn't have a satisfying experience with our food. I would love to hear the specifics of where we fell short. Please feel free to contact me direct at mclark@genhotels.com. Mike Clark GM

Reviewed 17 October 2016

Parking, free, front desk very helpful, room nice, but could be cleaner, bed very comfortable. Plenty of electrical outlets, wifi works great. Breakfast buffet $12 but good. Restaurant service was excellent.

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Helpful?
Thank davidkF9077VW
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the positive 4 star review. You mentioned that we have room for improvement. Please feel free to contact me direct at mclark@genhotels.com. I would love to hear what you feel we can specifically improve on. Mike Clark GM

Tulsa, Oklahoma
Reviewed 14 October 2016

Never been to an Eastern European prison camp...but if I had, it would resemble this hotel. Service:less than average, Food: dinner, average/edible; breakfast...horrid. And to be fair I am a Platinum with IHG

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1Thank bigdaddyoyler
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am disappointed that we didn't provide an experience to meet or exceed your expectations. Please contact me direct as I would like to have an opportunity to get more specifics on your stay and reach resolution for your poor experience. Please contact me direct at mclark@genhotels.com. Mike Clark GM

Reviewed 26 September 2016

Super nice. The hotel was very clean. The staff was really good. The rate was really good for the area. I thought I would be hearing planes all night but I didn't hear the planes, at all. I would definitely recommend this hotel. I have nothing but good things to say about my visit that lasted 3 days and 2...

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Helpful?
Thank Chris H
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the great comments and the 4 star review. If there is anything that we could have done better to earn 5 stars, please contact me at mclark@genhotels.com. Mike Clark GM

Coeur d'Alene, Idaho
Reviewed 26 September 2016

Close to airport is great for travelers needing quick access. A bit of a distance to town or any amenities such as restaurants. Temperature in hotel runs warm and muggy. If you have an internal room there is noise from the pool until the pool closes around 10:00pm-- but they do offer earplugs in the room.

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Helpful?
1Thank Karen Y
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We understand your concerns and appreciate you taking the time to inform us of your experience. We apologize for the pool noise and uncomfortable temperature in your hotel room. Your feedback allows us to address the concerns that you have brought to our attention. Mike Clark GM

Reviewed 21 September 2016

I was at this hotel not as an overnight guest, but as a conference attendee. I was very pleased when I asked for a place to pump breastmilk for a nursing infant during the conference day. I was quickly provided the use of a room that was private and comfortable. Thank you for the respect you give to nursing mothers.

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Helpful?
Thank Jill M
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We are happy to receive such wonderful feedback on your experience. Thank you for the 5 star review and the wonderful comments. Mike Clark GM

Tucson
Reviewed 19 September 2016

Our flight landed at 1:45 am so we were looking for a place close to spend our first night before picking up a rental car and driving north. The Crowne Plaza Indy Airport was a great choice as we found a low discounted rate -- one of the mystery hotels -- low rate not revealed until you book. It has...

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Helpful?
Thank tbrown6220
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. We are happy that you had a good convenient experience at our hotel. We look forward to your next stay. Mike Clark GM

Indianapolis, Indiana
Reviewed 19 September 2016

Stayed here on my 1st visit to Indy the hotel was just OK. It close to the airport but noisy due to it being at the end of the runway. It was nothing special, but it was clean and served its purpose. Quiet for the most part so the stay was nice.

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Thank DGill016
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We appreciate your feedback on your experience at our hotel. We are sorry that the airplane traffic disrupted your sleep. If there is anything else that we could have done better to improve your stay, feel free to contact me direct to let me know. My email address is mclark@genhotels.com. Mike Clark GM

Kenton
Reviewed 9 September 2016 via mobile

Had to stay 3 nights with my husband going to work training. At the desk the wonderful girl (Krista) gave us an upgraded room (double to king). Room was clean and welcoming, unlike the Crown Plaza in Jacksonville. Even though it's right by the airport the planes never kept us awake. Thank you for a good stay.

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Helpful?
Thank Kelly D
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the wonderful 5 star review! I appreciate you taking the time to recognize one of our associates that provided you excellent service during your stay. Mike Clark GM

Blairsville, Georgia
Reviewed 7 September 2016

Good location to airport, try to book interior room to avoid plane noise. Earplugs included with complimentary shampoos etc! No free coffee in lobby, no free breakfast etc. Probably more for conventions than a leisure stay. With todays choices of hotels and free perks, I might look elsewhere in the future. Not a bad place, just not exactly the best...

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Thank 19MKC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 South High School Road, Indianapolis, IN 46241 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: €98 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
4 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good Room? #578 Clean, big, comfortable, quiet, & secure.”
 of 5 bubbles JimmyDeanPlataka, 16 Jan 2017 | Read review
“Subscribe to the IHG reward membership to benefit from free WiFi and lots of other nice features”
 of 5 bubbles SagaLEB, 30 Dec 2016 | Read review
“Away from the pool unless you have children”
 of 5 bubbles davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles tbrown6220, 19 Sep 2016 | Read review
“Choose a room facing the inside of the hotel for a little extra quiet.”
 of 5 bubbles DGill016, 19 Sep 2016 | Read review
5 of 5