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26/11/2017 27/11/2017
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    Crowne Plaza Indianapolis Airport

    2501 S High School Rd, Indianapolis, IN 46241-4919
    011 353 1800 937 225
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    26/11/2017 27/11/2017
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    Traveller (73)
    Room & Suite (30)
    Dining (3)
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    Overview
    • Excellent30%
    • Very good38%
    • Average21%
    • Poor5%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (426)
    There are newer reviews for Crowne Plaza Indianapolis Airport
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    11 - 15 of 420 reviews

    Reviewed 20 August 2017 via mobile

    Considerable the worst ever Crowne Plaza or even under all IHG chain. This hotel has no customer service and hospitality. The receptions has sour faces not welcoming. I am a Platinum member but maybe because I am an Asian so treatment is different. I was...More

    Thank verdims
    Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 22 August 2017

    I am truly disappointed that we failed on so many levels of providing you a satisfactory experience. I take your comments to heart and will address the concerns that you have brought to my attention. My Director of Rooms has been working on the situation...More

    Reviewed 19 August 2017 via mobile

    Made a last minute reservation here due to a flight cancellation. The location is great, shuttle service is quick and easy to/from airport. The room was clean although a little outdated. The food in the restaurant bar was good and the staff friendly. I didn't...More

    Thank LynneOD12
    Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 22 August 2017

    Thank you for taking the time to share your feedback. We truly value your comments and will use your feedback to continue to improve our hotel. Mike Clark General Manager

    Reviewed 16 August 2017

    Stayed here on business. Not usually a great fan of Crown Plazas but this was great. Clean, food good, 5 minutes from the new airport so I utilized their shuttle. I especially want to thank Jan from in room dining. She is a real asset...More

    Thank tyleretakoda
    Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 22 August 2017

    Thank you for the wonderful review. I really appreciate you taking the time to recognize one of our great associates. I will ensure your compliments make it to her. Mike Clark General Manager

    Reviewed 31 July 2017

    I am someone that is fairly forgiving when it comes to hotels, I understand especially in stressful times things can be overlooked and things happen. This hotel is one of the worst stays I have had in a long time! I was there with a...More

    1  Thank LovinLifeKT
    Response from IHGService, Guest Relations Manager at Crowne Plaza Indianapolis AirportResponded 15 August 2017

    Dear LovinLifeKT, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, facilities and room amenities. Reviews like yours are very valuable as they...More

    Reviewed 25 July 2017

    Could hear airplanes taking off from the room. Hotel room was stocked with earplugs though--didn't need them as fan in room was loud enough to drown out planes. No free breakfast. Room was small and had somebody else's socks under the drapes, but the beds...More

    1  Thank Alisonvo
    Response from Mike C, General Manager at Crowne Plaza Indianapolis AirportResponded 31 July 2017

    Thank you for taking the time to share your experience with us. I am sorry that we failed to meet your expectations. If there is anything else that I can do, please contact me at mclark@genhotels.com. Mike Clark General Manager

    Hyatt Place Indianapolis Airport
    576 reviews
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    1.3 km
     
    La Quinta Inn Indianapolis Airport Executive Drive
    440 reviews
    #41 of 185 hotels in Indianapolis
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    Comfort Suites Indianapolis Airport
    311 reviews
    #39 of 185 hotels in Indianapolis
    0.6 km
     
    Residence Inn Indianapolis Airport
    134 reviews
    #65 of 185 hotels in Indianapolis
    1.7 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$113 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #65 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 274
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Crowne Plaza Indianapolis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Airport Hotel Indianapolis ,
    • Holiday Inn Indianapolis ,
    • Indianapolis Crowne Plaza ,
    • Indianapolis Holiday Inn
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    Traveller (73)
    Room & Suite (30)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (72)
    Business Centre & Event Rooms (5)
    Bathroom (2)
    Nearby
    Residence Inn Indianapolis Airport
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    1.71 km away
     
    Comfort Suites Indianapolis Airport
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    Hyatt Place Indianapolis Airport
    576 reviews
    1.33 km away
     
    La Quinta Inn Indianapolis Airport Executive Drive
    440 reviews
    .92 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Melissa R
    7 March 2017|
    AnswerShow all 2 answers
    Response from SagaLEB | Reviewed this property |
    Hi you can put in your card on which they will block the deposit. They will not charge it until you check out. So you will need to let them know how to charge you. They can either: 1- Charge your bill against the deposit... More
    0
    Votes
    mtoppe27
    13 September 2016|
    AnswerShow all 2 answers
    Response from Kita1177 | Reviewed this property |
    Yes
    0
    Votes
    biffgibbs
    14 August 2015|
    AnswerShow all 10 answers
    Response from Elizabeth C | Reviewed this property |
    We left our van there while we had a reservation there and were not charged for parking. I do not know what they would say if you were not currently staying with them. I don't think that would be possible
    1
    Vote
    Room Tips
    "Pick a room facing into the atrium on a lower level to avoid aircraft noise from waking you up."
    Read review
    "This is close to the airport. I am a light sleeper and honestly the planes taking off and landing did not..."
    Read review
    "Use the earplugs they provide to cut down on the noise!"
    Read review
    "This hotel is in the direct flight path of aircraft landing at the airport."
    Read review
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