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Crowne Plaza Indianapolis Airport

CrownePlaza.comUS$140*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Indianapolis Airport
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400 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Reviewed 3 days ago NEW

I stayed here for one night during a business trip last week. Nice free parking, easy check in. Bed was comfortable and the room was a good size with a nice little couch. Got a drink down at the bar before bed and it was cheap with a nice friendly bartender

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Helpful?
Thank Ashley G
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. We are happy to hear that you enjoyed a beverage in our lounge with one of our friendly bartenders. Mike Clark General Manager

Cincinnati
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017

CHECK IN - took 5 minutes. Staff very friendly. LOBBY - Large open atrium with lots of natural light, a gated pool, and plenty of seating for meeting up with folks, etc. Lovely fountain. PARKING - Easy parking. The lot is marked by number for quick access to room/floor. ROOM - Very clean. Modern decor. Interior rooms have balconies overlooking...

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Helpful?
Thank bagspackedCincinnati
About Hotel's Favourite Review
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

WOW, thank you for such detailed feedback on your experience. Our team appreciates the time you have taken to highlight our property. We appreciate the 5 star review. Mike Clark General Manager

Reviewed 5 days ago NEWvia mobile

When flying in and out of Indy this is our favorite place to stay. The airport shuttle is quick and timely. The staff are all friendly and helpful. Even there is ever anything not just perfect it is fixed immediately and in a friendly manner. We have ate there many times but had not for awhile. While we enjoyed the...

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Helpful?
Thank Tena E
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Wow, what a great 5 star review! We want to thank you for your loyalty for us. I am happy for your detailed feedback on some of our new menu items. I will share your feedback directly with the Crowne Plaza Brand as we are a pilot test hotel for this menu. Mike Clark General Manager

Natick
Reviewed 1 week ago

I had a very early flight out of Indianapolis Int'l airport so was staying the night as close to the airport as I could. The room was quite comfortable and unlike one of the reviewers, I was never bothered by any planes flying over the hotel. Check in was a breeze and quite speedy. I did find the pool in...

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Helpful?
Thank deniseg12345
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We appreciate your feedback on your experience at our hotel. If there is anything that we could have done better to earn a better review, we would love to hear from you. You can contact me direct at mclark@genhotels.com. Mike Clark General Manager

Miami, Florida
Reviewed 2 weeks ago

On recent visit to University of Indiana we stayed 12 night. We arrived very late at night, very friendly and caring staff. I was given a room Upgrade on request. Good for no more than 1 night stay. Just a "Good" place to sleep.

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Helpful?
1Thank Enrique A
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for your feedback. We appreciate the compliments on our staff. If there is anything that we could have done better to get a higher review rating, I would love to hear about it. Please contact me direct at mclark@genhotels.com. Mike Clark General Manager

winona, MN
Reviewed 19 April 2017 via mobile

So I'm wide awake due to the near constant planes flying right above my room. I'm not kidding. My daughter is actually freaked out a plane is going to hit the building they are so low. I tell myself that's nonsense, but honestly, the roar of the planes and up close view of them at night is unnerving. It's downright...

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Helpful?
Thank kri o
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am so sorry that you had a poor experience at our hotel. Please contact me direct at mclark@genhotels.com as I would like the opportunity to discuss your experience with hopes to resolve it to your satisfaction. Mike Clark General Manager

Reviewed 30 March 2017

Old run down hotel in an area by the old abandoned Indianapolis Airport. Rooms are small and not equipped appropriately. AC not working, TV remote not working, multiple outlets, manager gave us double beds and we requested queen beds because we have 2 children with special needs. We called ahead of the arrival and confirmed they would give us a...

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Helpful?
1Thank Mihai S
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We do our best to accommodate our guests needs based on their requests. Unfortunately there are occasions that we cannot meet requests such as a specific room type when the room type requested hasn't been booked directly with the hotel. The room type requested in this situation was not available at the time of booking which is why we could...

Macomb, Michigan
Reviewed 27 March 2017

The walls are paper thin. Very little amenities. No refrigerator, no microwave, no alarm clock, no free breakfast. The atmosphere just feels off. It has a weird vibe. I have stayed in a Crowne Plaza before, and it was so much better than this one.

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Helpful?
1Thank Teach830
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am sorry that we did not meet your expectations of your visit. If you would be willing, I would appreciate the chance to discuss the specifics of your stay that fell below your expectations. Please contact me direct at mclark@genhotels.com. Mike Clark General Manager

Reviewed 24 March 2017

Do not make my mistake. I asked for an email receipt upon check in, She said sure. Did not get it, so called day after check out. She said sure. Did not get it, so called a week after check out. She said sure, Did not get it. What is the problem of getting a receipt?

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Helpful?
Thank Phil B
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am sorry to hear of the difficulty you have experienced in obtaining a receipt from your stay. Please contact me direct at mclark@genhotels.com. I would like the opportunity to resolve this issue and to get additional information to discover what caused this problem. Mike Clark GM

Cisterna d'Asti, Italy
Reviewed 19 March 2017

The hotel is about 5 miles from the airport. It is good but not excellent and the price is, in my opinion, expensive respect the service. The breakfast is not included but they serve a good breakfast for a reasonable price.

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Helpful?
Thank Gianluigi B
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We appreciate your feedback. I would love to hear more specifically what is keeping us from earning an excellent rating based on your experience. If you are willing to share, please contact me direct at mclark@genhotels.com. Mike Clark GM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: €106 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
5 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on a higher floor for less noise.”
bagspackedCincinnati, 2 Apr 2017 | Read review
“A good Room? #578 Clean, big, comfortable, quiet, & secure.”
JimmyDeanPlataka, 16 Jan 2017 | Read review
“Subscribe to the IHG reward membership to benefit from free WiFi and lots of other nice features”
SagaLEB, 30 Dec 2016 | Read review
“Away from the pool unless you have children”
davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
tbrown6220, 19 Sep 2016 | Read review
5 of 5
CrownePlaza.com
US$140* /night
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HotelQuicklyUS$221
TravelocityUS$141
Booking.comUS$140
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Prices are for 1 room, 2 adults
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