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Hampton Inn Indianapolis - NE / Castleton

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Hampton Inn Indianapolis - NE \/ Castleton
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Indianapolis - NE / Castleton
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Showing 412: English reviews
Sandwich, Illinois
Reviewed 5 July 2016

In need of some updates. For $149/night, I would expect to at least have a fridge in the room. We asked and were told we'd be put on a "waiting list", and when we checked back the next day, we were told the same thing...no one in our group ever got one. One family had bugs and were moved to...

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Helpful?
Thank bkreiter4
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Dear bkreiter4 I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

San Juan, Puerto Rico
Reviewed 5 July 2016

We choose this location because of nearness to our daughter and grandkids. It was a typical Hampton Inn. The service staff was friendly and attentive and the cooked breakfast food was innovative. However, the rooms are a little on the small side, but well maintained. The free Wi-Fi is a plus, but it is slow and inconsistent.

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Helpful?
Thank RusPat_704
South Lyon, Michigan
Reviewed 28 June 2016

For an older property it is kept up well. Appeared to have new(er) carpet in the halls and rooms. The only tip I could give the hotel is to clean the windows that overlook the pool. Staying on the third floor, the first thing you see when you get off of the elevator is the dirty windows looking into the...

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Helpful?
Thank Courtney F
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, we look forward to seeing you again.

Cleveland, Ohio
Reviewed 24 June 2016

For an older property, the hotel is kept clean, and they are trying to modernize it without starting over. The rooms have been updated, bathroom remodel, carpet, furniture - nice touches since the last time i was here. The hallways have new carpet. like i said, its an older hotel but they have done about everything except starting over. I...

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Helpful?
Thank Gordon F
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

thank you for your response we look forward to seeing you again.

Indianapolis, United States
Reviewed 24 June 2016

Bad light fixtures which blew out all kinds of bad light into the room, like you were getting the third degree. Maid left blob of toothpaste in the sink and spatters on the mirror—doubt that she did much cleaning at all. The hotel is old and tired.

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Helpful?
Thank Katherine M
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, and apologies for the problems during your stay. we will work with the housekeeping department on cleaning guest rooms. We will also speak with our engineering department to see what kind of lighting was in your room. We hope that you give us another chance as this is not our Hampton Norm.

Granger
Reviewed 22 June 2016

Very clean, kept up well. Kids enjoyed the pool area which was clean. No towels available but we swam late and there was a large group using the pool and adjacent outdoor patio just prior. Staff helpful. Breakfast, even 30 minutes prior to close, had plentiful food even the hot items (scrambled eggs and sausage).

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Helpful?
Thank Fatcatsdinner
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, and we look forward to seeing you again!

Wichita, United States
Reviewed 22 June 2016

We went as a group of 30 (15 adults 20 teenagers - soccer players). We all enjoyed our stay. Excellent customer services. Extremely friendly staff member especially at the breakfast. Excellent foods and services. Our group have been to many hotels during the soccer but by far Hampton has the outstanding customer services.

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Helpful?
Thank Roung K
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, and we look forward to seeing you again!

Wichita, United States
Reviewed 22 June 2016

This location was a 10 out of 10. Best Hotel I have ever stayed in! Staff was very friendly. They were interested in what you were staying for. Cheered our soccer team on each day as we left for games. Provided us with a room to congregate in for the evening. They remembered our names. Offered help everywhere we turned....

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Helpful?
Thank Tonya R
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, and we look forward to seeing you again!

Paynesville, Minnesota
Reviewed 21 June 2016

Not all rooms come with fridges, something I guess I just assumed they did. Front desk was nice enough to find us one later on, we have a child who has medicine that needs to be refrigerated. That was about the best thing out of the stay. The pool area and pool itself was dirty. You could tell it hadn't...

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Helpful?
Thank Lydia K
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response, I'm glad we were able to get you a fridge! We are up for renovation by 2018 and should have fridges in all of our rooms.

Taylors
Reviewed 20 June 2016

PROS: --staff friendly and helpful --rooms clean --wifi reasonably fast (not exceptional) --quiet, yet close to highway and restaurants CONS: --only one treadmill and it was always used --staff forgot soap 2 days (no big deal) --hot breakfast was adequate, but quality not consistent

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Helpful?
Thank Jamie T
Crystal P, Front Office Manager at Hampton Inn Indianapolis - NE / Castleton, responded to this review

Thank you for your response we are continuously looking for ways to improve, we will speak with housekeeping to insure they are leaving correct supplies. I'm sorry that you weren't able to use the treadmill.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Indianapolis - NE / Castleton

Address: 6817 E 82nd St, Indianapolis, IN 46250-1507
Region: United States > Indiana > Indianapolis > Castleton
Price Range: €100 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Indianapolis - NE / Castleton 2.5*
Number of rooms: 129
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Also Known As:
Hampton Inn Indianapolis - Ne / Castleton Hotel Indianapolis
Indianapolis Hampton Inn
Hotel Style:
#62 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Indianapolis - NE / Castleton staff and other travellers.
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Louisville, Kentucky

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Questions? Get answers from Hampton Inn Indianapolis - NE / Castleton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Dury Inn and Suites across the street.”
 of 5 bubbles 702jeffc, 2 Oct 2016 | Read review
“Fourth floor was nice.”
 of 5 bubbles EllaH1, 7 Sep 2016 | Read review
“Wi-Fi may be free, but reception is spotty and slow.”
 of 5 bubbles RusPat_704, 4 Jul 2016 | Read review
“Pick a different Hampton if you are use to good quality Hamptons”
 of 5 bubbles LydiaK72, 21 Jun 2016 | Read review
“next time when you visit Indianapolis choose Hampton in”
 of 5 bubbles tobby2015, 18 Mar 2016 | Read review
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