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Conrad Indianapolis

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1,334 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
Indianapolis, Indiana
Reviewed 4 weeks ago

The room and stay was okay. The customer service rep. was AWESOME. She really sold the hotel and the services but the staff at the hotel did not deliver fully. Didn't like he fact that you have to share slippers. For what you pay for the room the slippers could be added as a disposable item.

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank Gregg T
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to write a review, Gregg. I am disappointed to hear your recent stay with us was not 100% satisfactory. Please know that it is absolutely our practice to provide each guest with new, clean slippers and slippers are not reused for other guests. I sincerely apologize that our amenity offerings were not properly presented...

New York
Reviewed 4 weeks ago

Hotel was average at best, expected much more for its status. Was not welcomed as a long time gold Member, was not offered an upgrade, had to ask 3 times and was given a high floor. Including turn down, newspapers, breakfast. Never recieved either. Was given a 10$ voucher for breakfast which doesn't include anything. Spa was booked all weekend,...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank PKB111111
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to write a review. Your feedback is extremely valuable to us. I am disappointed to hear that we did not demonstrate the extent of our gratitude for your loyalty as a Hilton Honors member. Please know that this does not represent the memorable experience we strive to deliver our guests, and we have addressed...

Los Angeles, California
Reviewed 4 weeks ago

Downtown: The Conrad hotel is at the heart of downtown Indianapolis, which means shopping, museums, and restaurants are within reasonable walking distance. We were able to walk safely less than one mile to the Mass Ave district and spend the bulk of our afternoon browsing a variety of specialty stores. In fact, Indy Reads Books is at the end of...

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Helpful?
Thank Edelberg1
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Wow! Thank you for taking the time to write such a detailed review. We are delighted to hear you enjoyed your recent stay with us! We are truly proud of our fantastic downtown location and excellent service, and I am elated to hear that all made for a memorable experience. I will be sure to share your kind words with...

Mansfield, Ohio
Reviewed 4 weeks ago

Excellent Hotel! Conrad Hotels never Disappoints. Wonderful Service! Great Location! Spa, Pool, Fitness Room are top notch. Food from room service also superb. Would stay again without second thought!

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank Ronald C
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to share your stay, Ronald. We are delighted to hear that you enjoyed your recent stay with us. We are truly proud of our convenient location and fantastic service, and I am elated to hear that all made for a memorable stay. We look forward to welcoming you back to Conrad Indianapolis again soon....

South Bend, Indiana
Reviewed 4 weeks ago

Thanks I was not rude to Kareem happy with the quality of church in service. The worst no one there to receive me. And the one there. I have a physical impairment. It was a good impression for the hotel

Review collected in partnership with Conrad Hotels & Resorts
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Thank davidbM3103GE
usa
Reviewed 16 February 2017

We had a small but nice room in a quiet space. Service was impeccable. It was a funeral and difficult time for all of us and our door locked me out after my husband had left first thing in the morning. The concierge came up with me and confirmed that the door lock was broken. My luggage was in another...

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Thank thedoglady
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to share your stay. We are thrilled to hear you enjoyed your recent experience with us. We are truly proud of our fantastic service and well-appointed property and I am elated to hear all made for a memorable stay. We look forward to welcoming you back to Conrad Indianapolis again soon. Hospitably, Greg Tinsley...

Indianapolis
Reviewed 14 February 2017

The Conrad in Indianapolis is top of the line. The bed was amazing. So comfy! The room was very clean. The service was extremely helpful. We were in town to celebrate Valentine's Day and our stay at the Conrad made it a perfect special night.

Review collected in partnership with Conrad Hotels & Resorts
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Thank G5967JAjeffh
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to share your stay. We are delighted to hear you enjoyed a special weekend with us. We are truly proud of our well-appointed property and fantastic service, and I am elated to hear that all made for a memorable stay. We look forward to welcoming you back to Conrad Indianapolis again soon. Hospitably, Greg...

Chicago, United States
Reviewed 14 February 2017

I stay at many luxury hotels, and this is among the very best I've ever been to. Extremely good experience. Very helpful staff, delicious breakfast, beautiful room accommodations! I highly recommend the Conrad in Indianapolis!

Review collected in partnership with Conrad Hotels & Resorts
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Thank alexandert381
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to share your stay, Alexander. We are delighted to hear you enjoyed your recent experience with us. We are truly proud of our fantastic service and well-appointed property, and I am elated to hear all made for an enjoyable stay. We look forward to welcoming you back to Conrad Indianapolis again soon. Hospitably, Greg...

Reviewed 13 February 2017 via mobile

Quite possibly the best Hilton experience ever! Nothing but the best. Kudos to the staff all around. From the moment I checked in, until I checked out the staff at this property knows how to treat a guest. And I THANK YOU.❤

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Helpful?
Thank Richard W
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to share your stay, Richard. Your feedback is extremely valuable to us, and we are delighted to hear you enjoyed your recent experience. We are truly proud of our fantastic service, and I am elated to hear it contributed to such a memorable stay. We look forward to welcoming you back to Conrad Indianapolis...

Highland Park, Illinois
Reviewed 13 February 2017 via mobile

Good service at all levels, from the valet to the front desk, from the spa to the hotel bar. Everyone is getting out of the way to serve you well. The hotel is very well kept and the rooms are nice size.

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Helpful?
Thank Jurgen P
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review

Thank you for taking the time to write a review, Jurgen. We are thrilled to hear you enjoyed your recent stay with us. We are truly proud of our fantastic service, and I am elated to hear that from arrival to departure, all made for a memorable experience. We look forward to welcoming you back to Conrad Indianapolis again soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 

Additional Information about Conrad Indianapolis

Address: 50 W Washington St, Indianapolis, IN 46204-3402
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €246 - €493 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Orbitz, Priceline and Jetsetter so you can book your Conrad Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Romantic Hotel in Indianapolis
#2 Family Hotel in Indianapolis
#3 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Indianapolis staff and other travellers.
18 questions
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Questions? Get answers from Conrad Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevator are a bit noisy during the day, but otherwise the evenings are grand.”
 of 5 bubbles Edelberg1, 21 Feb 2017 | Read review
“corners and windows and view”
 of 5 bubbles thedoglady, 16 Feb 2017 | Read review
“Quiet Floors, Luxury”
 of 5 bubbles vacagirl2016, 24 Jan 2017 | Read review
“higher the better but they're all good”
 of 5 bubbles WinamacBoiler, 4 Jan 2017 | Read review
“Use on- line check-in to select room”
 of 5 bubbles goatguy46, 2 Jan 2017 | Read review
5 of 5