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Lexington Hotel- Indianapolis Airport

Lexington HotelsUS$104*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
US$104*
US$116*
US$104*
US$116*
US$104*
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Lexington Hotel- Indianapolis Airport
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508 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Roscoe, Illinois
Reviewed 3 days ago NEW

Upon entry, not so bad, but turn the corner and YUCK! The carpet and mirrors in the elevator were disgusting. We get off the elevator and the hallway to our room feels like a sauna. We arrive to our room and it is propped open...really? Now I am wondering, does someone else have the same room? is someone hiding in...

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Helpful?
Thank dlt1221
Rockford, Illinois
Reviewed 4 days ago NEW

This hotel is in a serious state of neglect and offers very poor customer service. Elevators are jumpy and make a lot of strange noises. The guest rooms are very outdated with no microwave or refrigerator. Housekeeping in the rooms is sketchy at best. We slept in our clothes both nights and kept lights on in the room. Our room...

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Helpful?
Thank 562dan
Reviewed 5 days ago NEWvia mobile

My negative experience with this hotel started one day prior to my arrival. I received notifications from my bank that they were trying to process the amount of the roomy the day before. When I called I was told that this is their"policy " that they attempt to preauthorize the room ahead of time. I informed the rude manager that...

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Helpful?
Thank Kyalah J
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Ms Johnson: I am so sorry about the misunderstanding surrounding your stay with us. Your credit card was authorized to ascertain its validity prior to arrival, not charged. Since it did not support your reservation you were asked to pay a $100 deposit at check in, which incidentally was returned to you along with all the money you paid...

Fort Wayne, Indiana, United States
Reviewed 1 week ago NEW

First, we arrived and there was no restaurant on site. The front desk acted as if the hotel had been bought and sold to the point where you shouldn't expect anything even if you read the description when booking. The room was in need of severe cleaning and update. AND, when we asked for an early morning wake up call,...

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Helpful?
Thank KkFiff
here
Reviewed 1 week ago

Was very disappointed in this hotel... staff members were fine, but management was pretty much indifferent to dealing with identified issues... Air conditioning filters had not been changed in at least a year... basically one of the worst hotel experiences I have had in the last 10 or 15 years..

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Helpful?
Thank fpgmcg
Toronto, Canada
Reviewed 1 week ago

We had a very troubling experience at the Lexington Hotel Indianapolis Airport over the past few days. On Thursday May 4th, I booked a reservation from May 4th to May 7th and checked into the hotel. I waited for my husband to arrive, napped, ordered food (I mention these things as the room would clearly appear to have been used...

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Helpful?
Thank AmberSurferGirl
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear amber surfer Girl: I have already responded to this on Google.

Muncie, Indiana
Reviewed 3 weeks ago

This hotel was a former Radison at the site of the old Indianapolis airport. It is not well maintained nor well managed. It is tired and nearly worn out. There is no food service at this hotel. My organization was not able to terminate a contract made with Radisson and were forced to use this facility for a convention

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Helpful?
Thank Ann K
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Ann: I am truly sorry that you were misled by your organizations organizers. No one was forced to continue with a Radisson contract after the ownership change. As far as no food, your organization hired a caterer to meet your needs and I fail to see why it matters where the food comes from as long as it is...

Anderson, Indiana, United States
Reviewed 3 weeks ago via mobile

Booked three rooms together. Was placed on three different floors. Front desk "lady" said that reservations don't guarantee a room. Booked directly, not through a third party. Very rude desk staff. Plaster falling from ceiling and walls. Gaps under the door. Light leaks in from hallway.

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Helpful?
Thank Ed P
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Ed: Since I was at the desk when you checked in I witnessed the entire procedure. You made a reservation for three rooms, which you got. No where on your reservation was it noted that you wanted them together. In most instances we try to keep same name reservations all together, but on that weekend with a sold out...

Reviewed 10 April 2017 via mobile

The room was dirty, the toilet was leaking from the base and yes, I stepped in it before noticing. We were moved to another room and it was also not clean and the beds could not be more uncomfortable. Apparently you have to ask the desk for the remote to adjust the air in the beds ( no way of...

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Helpful?
Thank Kendall H
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear Valued Guest: The good news is the toilet was leaking from the fill line and not the bowl. I know its a small consolation, but at least you were not stepping in dirty water. Again I apologize about the beds. They are sleep number beds and are adjustable. When we spoke you said nothing about the room being dirty....

Champaign, Illinois
Reviewed 30 March 2017

I was in a bind and this hotel went out of its way to help me out. Tracey bent over backwards to help me out. Not only did she assist me with all my needs and requests. She reassured me and called me the night before to confirm everything was in place and there would be no issues. As promised...

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Helpful?
Thank roseaw77
BTasi, General Manager at Lexington Hotel- Indianapolis Airport, responded to this review

Dear roseaw77: Thank you so very much for your kind words. We strive to make every guest experience a memorable one. Safety is one our most important concerns and anything we can do to put your mind at ease, especially when dealing with a younger adult, we certainly. will. I will let Tracey know that her efforts were greatly appreciated....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the “NEWLY RENOVATED” Lexington Hotel Indianapolis Airport, located just a short complimentary shuttle ride from the IND Airport. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with comfortable bedding and complimentary wireless internet access. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require. ... more   less 

Additional Information about Lexington Hotel- Indianapolis Airport

Address: 2500 S High School Rd, Indianapolis, IN 46241-4920 (Formerly Radisson Hotel Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: €65 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Hotel- Indianapolis Airport 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Radisson Indianapolis
Indianapolis Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Lexington Hotel- Indianapolis Airport staff and other travellers.
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Questions? Get answers from Lexington Hotel- Indianapolis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere!”
562dan, 21 May 2017 | Read review
“Wifi was very slow, switched to my Mifi”
fpgmcg, 17 May 2017 | Read review
“Choose another hotel.”
AmberSurferGirl, 15 May 2017 | Read review
“speak to the staff and explain your needs this hotel will listen and work with you”
roseaw77, 29 Mar 2017 | Read review
“Rooms are very roomy and quiet!”
cvasquez4444, 20 Mar 2017 | Read review
5 of 5
Lexington Hotels
US$104* /night
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Expedia.comUS$104
Orbitz.comUS$104
HotelsClickUS$116
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Prices are for 1 room, 2 adults
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