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Holiday Inn Express and Suites Indianapolis East

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Holiday Inn Express and Suites Indianapolis East
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131 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Indianapolis East
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Showing 131: English reviews
Israel
Reviewed 20 July 2015

I came in early and even though the room wasn't ready yet i was told i could have breakfast - Brian - thank you for that. Also it was nice to see my name on a board welcoming the IHG members. However the breakfast room was a big mess, dirty tables, dirty floors (cereals spilled on the floor), no refill...

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Helpful?
Thank gobitz
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

This review is very concerning for me. I am not aware of any Sunday that we did not have proper staffing in breakfast bar. I would like you to contact me directly at the hotel so I can investigate this matter further. I have no doubts the Holiday Inn at the airport is a great property, however some people prefer...

Maryville, Illinois
Reviewed 16 July 2015 via mobile

Stayed 2 nights on a family trip with an 8 year old. Had a wonderful experience upon check-in. Brian at the front desk was phenomenal. Great sense of humor, hooked with my son, and got us into our room quickly. After a couple hours in our room, I went to throw something away and noticed a line of little ants...

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Helpful?
Thank MandiJo80
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

That is also a brilliant review! We definitely do our best at the Holiday Inn Express to take care of everyone as quickly as we can. Brian has been with us for a couple years and is going to be so excited that he was able to make your stay! Thanks for taking the time to place a review and...

Elkhart, Indiana
Reviewed 13 July 2015

I was in town on business i was working nights, checked in was great it was a very great stay the staff was great hotel was nice and clean, inside and outside, i was greeted and treated with respect every one call me MR W........... I will stay at that hotel while i am working or vacation. i was on...

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Helpful?
Thank t w
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for your awesome 5 star review of our Holiday Inn Express Indianapolis East! We do our best to stand out from the rest. Our brand training program ensures the optimal guest experience. We will see you again soon Mr. W......!!! Rachel W. General Manager

Liberty Twp
Reviewed 23 June 2015 via mobile

Very relaxing weekend. Brian did an excellent job in accommodating all our needs. Room was spacious and seem to be upkept while. Would go back again. Parking was convenient. Free breakfast was typical.

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Helpful?
Thank Carl R
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Thank you for your 5 star review. We do have free parking on our newly paved parking lot! Thee Holiday Inn Express Indianapolis East is conveniently located as well. We hope to see you again soon! Rachel W. General Manager

Tallahassee, Florida
Reviewed 20 June 2015 via mobile

The Holiday Inn Express was a nice hotel to stay at on the East side of town. Very friendly staff, to include Mamma Theresa (Mamma T), and the front desk staff (Brian and Sonya). The staff seem to work very well with each other. We even noticed Brian helping with folding towels. A staff who works together makes a much...

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Helpful?
2Thank Z-Foodie69
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

I love this! Thank you so much for taking the time out to place such a carefully worded review! Most of the staff members on the East side have been here a very long time. They will all be very happy to hear they made your stay! The Holiday Inn Express does know how to do breakfast and Momma Teresa...

Salina, Kansas
Reviewed 16 June 2015

We were traveling cross country and stayed here for one short night. we planned an early start at 6:00 am but breakfast was not scheduled to start until 6:30. The front desk personnel advised us that breakfast was pretty much ready to go and so we left on time with breakfast on board. Very accomodating

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Helpful?
Thank CatMom56
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

We do everything we can at the Holiday Inn Express on the East side of Indy to make every guest experience amazing. Our brand training makes sure that we know how to help everyone relax and be themselves. Thanks for helping us spread the word. See you next time, Rachel W. General Manager

Reviewed 28 May 2015

The room in nice, good location by the interstate however if you are a business traveler who needs internet access while on your overnight trip look elsewhere. Speedtest.net results: Ping 24ms Download 0.96 Mbps Upload 0.90 Mbps. No thanks.

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Helpful?
Thank Jimmybags
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

It's terrible to hear that you did not have a good experience with your internet service. I would love for you to call me directly at the hotel so I can find out what room you were in. We want to make this right for you and our future guests. Thank you in advance! Rachel W. General Manager

East Lansing, Michigan
Reviewed 28 May 2015

Very clean and spacious room, handy microwave and mini-fridge, snack bar, sitting area; comfortable king bed, reliable breakfasts. Easy on/off, I-70 and I-465. Excellent staff. Very reasonable room rate for value received, especially because we were there for the NCAA final four. Would gladly stay again.

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Helpful?
1Thank Lynn M
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

WOW! You sure do know how to write a fantastic review!! Thank you for all of your kind words. Hopefully, we'll get to see you again for some of the other fantastic events in Indianapolis, IN. The Holiday Inn Express on the East side will treat you right! Rachel W. General Manager

Jefferson, Wisconsin, United States
Reviewed 9 May 2015

I am staying here on business. On April 15 2015 I woke up with a severe sore throat. I was unable to go in to work. I do not know the area very well and was unable to drive. Sonya, the desk clerk, offered to take me to Urgent Care after her shift. She took 2 hours out of her...

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Helpful?
Thank Eileen L
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

Eileen, you have been an absolute pleasure! You very quickly became a part of our family and we are going to miss you so much. Thank you for getting online and sharing how our excellent customer service has been for you. Friendly is what we do best at the Holiday Inn Express Indianapolis East! Rachel W. General Manager

Decatur, Indiana
Reviewed 4 May 2015

Entering Indianapolis from the East on Highway 70 or exiting on an Eastern journey, this is one of several locations at the Shadeland Avenue exit. Similarly traveling the 465 by-pass (North or South) on the Eastern side of town the same easy access applies. Across the street is a Bob Evans restaurant, with several fast food chain restaurants just South...

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Helpful?
1Thank ChiefGuru
Rachel W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review

This is by far the most impressive 4 star review I have read about the Holiday Inn Express Indianapolis East! Thank you so much for taking the time to write it! We look forward to having you back soon. Rachel W. General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 

Additional Information about Holiday Inn Express and Suites Indianapolis East

Address: 7035 Western Select Dr, at I-70 and Shadeland Ave, Indianapolis, IN 46219-1763 (Formerly Hawthorn Indianapolis East)
Region: United States > Indiana > Indianapolis
Price Range: €99 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Indianapolis East 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Hotel Style:
#30 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Holiday Inn Express and Suites Indianapolis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms away from the elevators.”
 of 5 bubbles irishslider, 8 Nov 2016 | Read review
“Choose one opposite the highway”
 of 5 bubbles derekc866, 2 Jul 2016 | Read review
“I stay in the same room every time if it is not taken nice and quiet, 5th floor”
 of 5 bubbles 205tw, 22 Jan 2016 | Read review
“Great Rooms”
 of 5 bubbles W4177SZmichaelm, 30 Nov 2015 | Read review
“We were very pleased with our room. I do not know what tips to add. I think you would be pleased with any room they have.”
 of 5 bubbles alanndon, 29 Oct 2015 | Read review
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