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Hilton Indianapolis

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1,052 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Reviewed 23 October 2016 via mobile

We visited for the FFA Convention and was please with the room. Ample space, clean and the staff was helpful and very busy. The location was in walking distance of everything we needed to do. It was a fabulous trip.

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Helpful?
Thank Snapkris
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

How great to read our central location worked well for the convention you attended here and that you appreciated the space and attentive service we provide. Thank you for your review of Hilton Indianapolis Hotel & Suites. We look forward to providing you with another memorable experience the next time you visit with us.

New York City, New York
Reviewed 22 October 2016 via mobile

Upon walking in I was astounded by the way the room looked. The room here is huge and beautiful. However the poor rating came once I stepped into the bathroom. On a second glance the toilet showed stains on the seat. I had to go out and get Lysol to clean it out. The shower faucet has rust and mildew,...

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Helpful?
Thank traveller102481
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

While we are pleased you appreciate the spaciousness of your guestroom, we do regret if not every area of your visit was as enjoyable. We will address your feedback about your guestroom bathroom with our housekeeping team to make improvements. We hope you had an enjoyable time at the party you attended and we look forward to having you stay...

Indianapolis, United States
Reviewed 19 October 2016

This room was not clean - dirty carpet and bathroom floor, bed linens had to be changed, weird sticky pink substance on the walls in the bathroom. The tub was stained and disgusting. This room was not up to par.

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Helpful?
Thank Holly D
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Hearing your disappointment in your review is not the type of lasting impression we want to deliver. Your comfort is very important to us and we will look into improvements we can make with our housekeeping. Thank you for sharing your review of your stay. We hope to welcome you back and exceed your expectations.

Lima, Ohio
Reviewed 18 October 2016

I read reviews on hotels for weeks before coming to Indianapolis. When we arrived we all agreed it was indeed a beautiful hotel. Very friendly staff, very clean and actually very quiet in our room. I have to say that I was very disappointed when despite requesting a refrigerator ahead of time, there was not one in the room. Considering...

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Helpful?
Thank mestella2016
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was a pleasure to have you stay with us for your Downtown Indy stay and we thank you for your review. While we are happy that you enjoyed the ambiance of our hotel and comfort we provide, we do regret any disappointments you experienced. We will address your feedback about your request with our staff to make improvements. We...

Saint Louis, Missouri
Reviewed 17 October 2016 via mobile

My sister-in-law and I always stay at the Hilton while we are in Indy for our annual visit. The location is within walking distance to Monument Circle, great restaurants and shopping. The hotel is very lovely with large rooms and cozy beds! The hotel staff is always professional and gracious! It is a refreshing experience!

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Helpful?
Thank Kathleen B
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Welcome back! We love having you and your sister stay with us and we thank you for your continued loyalty. Hearing that the service, comfort and convenience we provide has made each of your stay memorable, has truly warmed our hearts. We can’t wait to have you both stay with us again at Hilton Indianapolis Hotel & Suites and we...

Reviewed 17 October 2016

I stayed with husband, my kids and nephews for the weekend. We decided to stay here because we needed a huge room to accommodate us all, the location was good, price was very reasonable, and the hotel has an indoor pool. First, I must reiterate that the location is great. Right in the center! Parking is a bit expensive for...

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Helpful?
Thank Maja P
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are pleased you and your family had stayed with us for your stay in Downtown Indy. Our central location makes it easy to explore the area and we are happy you appreciated this. Your feedback about your guestroom, our indoor pool and on-site restaurant will be shared with our management team as we are always looking for ways to...

Reviewed 17 October 2016 via mobile

As with all Hilton properties this hotel does not disappoint. The room was spacious and clean. The service was remarkable; we requested the use of a fridge and one was delivered to our room in minutes. The on site restaurant 120 West had a great breakfast and again, wonderful staff. All in all a great night in the center of...

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Helpful?
Thank Mike D
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was great to read our welcoming staff and comfort we provide made your stay unforgettable! Our 120 West Bar & Grill is a guest and local favorite and we are thrilled you enjoyed our fresh breakfast options we service. Thank you for your review and for choosing to stay with us at Hilton Indianapolis Hotel. & Suites. It will...

Purcellville, Virginia
Reviewed 16 October 2016 via mobile

I just stayed at the Hilton Indianapolis for a weekend stay. I arrived early on Friday after an early flight. The front desk kindly allowed me to check in early. The room was clean and comfortable. Only downside was the shower seems to need an upgrade. It was clean, however the shower curtain was ripped and the tub floor seemed...

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Helpful?
Thank worldtravelgirl888
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was our pleasure to assist you with an early check-in so that you could settle in after your flight. While we are happy that you enjoyed our friendly service and comfort we provide, we do regret any disappointments you had with your guestroom shower. We will have our housekeeping team address this right away. Thank you for choosing to...

Chicago, Illinois
Reviewed 14 October 2016 via mobile

This hotel has quiet yet very spacious rooms. Beds are comfortable. It is clean. The location is perfect for access to many downtown businesses and to the state government office buildings. The federal courts are a block and a half away. There is a CVS right across the street. It is connected to McCormick and Schmick's restaurant which is convenient...

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Helpful?
Thank MillionmilerDiamond
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are pleased to provide you with a relaxing stay especially after a long drive. Thank you for your kind words for our hotel and convenient downtown location. It was great to see you appreciated the comfort and cleanliness of your guestroom. We are thrilled you would stay with us again and we can’t wait to welcome back to Hilton...

Reviewed 13 October 2016

I was in Indy for a work conference, had a great time at this hotel, great location and easy to walk to a lot of downtown attractions! The Circle City mall was only a block away so I got to do some shopping between work sessions!

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Helpful?
Thank Tanya M
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Your stay sounds perfect in every way! We are pleased that you not only enjoyed your conference at our hotel but that you were able to get some retail therapy in too. Thank you for your review of Hilton Indianapolis Hotel & Suites. We look forward to welcoming you back again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy your stay at the Hilton Indianapolis, a downtown Indianapolis hotel, boasting some of Indianapolis' largest suites. It is within walking distance of attractions, restaurants and Convention Center. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon. ... more   less 

Additional Information about Hilton Indianapolis

Address: 120 W Market St, Indianapolis, IN 46204-2815
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €141 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Indianapolis 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Travelocity, Priceline, Cheap Tickets and Booking.com so you can book your Hilton Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#6 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Indianapolis staff and other travellers.
9 questions
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Champaign, Illinois
over a year ago
Fort Wayne, Indiana, United States
Fl
over a year ago

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Questions? Get answers from Hilton Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher floors have better views, and, are quiet”
 of 5 bubbles Exeterbos, 7 Dec 2016 | Read review
“Musty smelling throughout.”
 of 5 bubbles usafsf64, 26 Sep 2016 | Read review
“Ask for suites, you gonna love it”
 of 5 bubbles MUJTABA1967, 20 Sep 2016 | Read review
“The one-bedroom suites are spacious and comfortable.”
 of 5 bubbles JThomas615, 9 Sep 2016 | Read review
“High floor away from elevator.”
 of 5 bubbles JoeD-HudsonValley, 23 Aug 2016 | Read review
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