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All-suite Marriott brand hotel at Keystone at the Crossing. TownePlace Suites by Marriott Indianapolis Keystone is located on the north side of Indianapolis in the city's most prestigious area, Keystone at the Crossing. Our all-suite hotel is within walking distance to a variety of restaurants and shopping and just a short drive to both downtown Indianapolis and the Indianapolis International Airport (IND). All of our residential-style studio, one, and two bedroom suites come equipped with full size kitchens, including stove top, oven, microwave, refrigerator, toaster and utensils. Guests also enjoy a separate in-room work space and comfortable living area to maintain their everyday routine while away from home. Convenient onsite "In A Pinch" market, laundry, and dry cleaning services are available to guests. Enjoy complimentary amenities such as daily continental breakfast, WiFi, self park, local calls, onsite fitness room, outdoor pool with BBQ station, as well as access to Lifetime Fitness club, including free fitness classes, spas, and indoor pool.
I really like the convenience and great customer service I experienced at TownePlace Suites. Check-in was easy and friendly, and I found my suite very spacious and clean. The bed was extremely comfortable and the room was quiet, with the exception of loud air conditioner...More
Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 4 weeks ago
Thank you so much for your compliments about our staff and our hotel. We are glad to hear that you had a great experience. We look forward to seeing you the next time your travels bring you back to Indianapolis.
This is a basic "fit the mold" TownePlace Suites by Marriott - so nothing specific to report on the room other than it was clean and looks like it was recently renovated. Nice layout with a kitchen so if staying longer this would be great!...More
Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 13 July 2018
Thank you so much for your compliments of the hotel and the staff. We greatly appreciate it. I am also glad to hear that Allen was able to assist you with parking your car trailer. We hope you were able to check out some...More
Awesome hotel! Racquel the manager was wonderful to work with! I travelled with the Wienermobile for a year, so we stayed in a ton of hotels and this was one of our favorites. COMFIEST beds, and friendly, accommodating staff. Across the street from the Keystone...More
Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 11 July 2018
Thank you so much for your compliments of the hotel and our great staff. We loved having the Wiernermobile stay with us and of course you as well. Our guests loved taking pictures with the wienermobile. We look forward to having you stay with us...More
This was one of the worst hotel stays I can remember in recent years. They are very old. As soon as you walk into the hallway, it smells dirty and musty. Opened the room door and the smell was even worse. Like water had been...More
Thank Brian S
Response from Raquel G, General Manager at TownePlace Suites Indianapolis KeystoneResponded 17 June 2018
We sincerely apologize that you did not have a good experience at our hotel. I do understand how frustrating some of these issues can be. Thank you for your feedback. We will share your feedback with the appropriate team to make sure these issues...More
We stayed at this hotel as an overnight stay part way in a 850 mile trip. The 2 bedroom suite was a better arrangement for family traveling together instead of renting two separate rooms. The kitchen had a microwave, fridge and sink. It was furnished...More