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Indianapolis Marriott Downtown

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799 Reviews from our TripAdvisor Community

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There are newer reviews for Indianapolis Marriott Downtown
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Showing 783: English reviews
Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Nice business hotel. They have a great running trail nearby. They have a great fitness center and pool on the 3rd Floor. The Front desk staff have room for improvement, and the hotel room did not have a fridge, but the Room Service was excellent, very friendly, very prompt. The location of the Hotel is great. The ambiance is great....

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Helpful?
Thank c18419
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the feedback regarding your recent business travel visit. I am glad that your overall experience was enjoyable. I appreciate the kind comments as well as the constructive feedback, and will share with my team. It was a pleasure having you stay with us, and we look forward to your return to the Indy Marriott. Michael Kauffeld Assistant...

Columbia City, Indiana
Reviewed 4 weeks ago

We appreciated the helpful, friendly staff and the close proximity to many downtown attractions within walking distance. The room was spacious and clean. Everyone that we came in contact with was very helpful and approachable. The two restaurants were good, and if you don't want to spend that much, there were several more places to eat at close by.

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Helpful?
Thank Redleader6414
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for choosing to stay at the Indy Marriott. I appreciate the kind comments and will share the feedback with my team. It was a pleasure having you stay with us, and we hope to see you again soon. Michael Kauffeld Assistant General Manager

Boise, Idaho
Reviewed 4 weeks ago via mobile

Let's start with the good: location, bed, pillows, shower, Internet, overall cleanliness and decor. But all is not perfect. I have a personal rule that if I'm traveling for business I should be able to plug in my phone by the bed without (1) moving furniture, (2) unplugging something else, or (3) having to get out of bed to reach...

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Helpful?
Thank CRFjockey
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad that your overall experience was enjoyable. I appreciate the feedback, and will share with my team. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and enhance the physical room quality in the near future. It was a pleasure having you...

Dallas, Texas
Reviewed 4 weeks ago

If you want to stay downtown near the stadium or convention center, you will most likely stay at one of 5 Marriott hotels. My room was great. The AC was not. Smelled like mildew. I changed rooms 3 times. Nothing different. Got sick. When I got home, my Dr told me I caught a fungus infection in my sinuses. I...

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Helpful?
Thank NeverStopReaching
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I hope you will accept my sincere apologies that your overall experience was not excellent. I would appreciate the opportunity to speak with you regarding your experience at the Indy Marriott. I can be reached at 317.822.3500. I look forward to connecting with you soon. Michael Kauffeld Assistant General Manager

Reviewed 4 weeks ago via mobile

No, not me...well maybe me, but the hotel is tired and some of the staff is cranky. The hotel was booked for a convention visit so it was very very convenient to walk across the covered walkway. I don't think the hotel is as nice as what I expect from the Marriott brand. 1) decor is tired and dated -...

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Helpful?
Thank Diana C
Michael K, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I hope you will accept my sincere apologies that your overall experience was not excellent. I appreciate the constructive feedback regarding your experience, and will share the details with my team. We pride ourselves on delivering a memorable experience and I am truly sorry we fell short during your recent stay. Regarding the guestrooms, please...

Calabasas, California
Reviewed 4 weeks ago

I would give the hotel a 3 because it is a little tired, but the friendliness of the staff and the sky bridge to the Convention Center make it a 4. I usually stay at Marriott brands, and next time it will be the JW instead!

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Helpful?
Thank The5MRanch
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad that your overall experience was enjoyable, and I appreciate the kind comments regarding our staff service. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and enhance the physical room quality in the near future. It was a pleasure having you...

Central Point
Reviewed 4 weeks ago via mobile

This hotel is adjacent to the Indianapolis Convention Center and short walk from Lucas Oil Stadium. Their pricing is medium priced for a downtown area. The lobby area is nicely appointed. The room was a bit run down. We were on the 17th floor. They had an old unused shampoo, soap, conditioner dispense in the shower/bath that the underside looked...

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Helpful?
Thank John P
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the feedback. I hope you will accept my sincere apologies that your overall experience was not excellent. I appreciate the kind comments as well as the constructive feedback, and will share the details with my team. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and...

Boston, Massachusetts
Reviewed 4 weeks ago

I rarely write reviews but had to take a moment to provide kudos to this team. From before my arrival when shipping and receiving called to discuss my 20+ box shipment to the friendly and helpful bell staff to the front desk....EVERYONE was friendly and helpful. When a manager instills this type of service focus, the facility almost becomes secondary...

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Helpful?
Thank Oneilfamily4
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the great review! I am glad that you had an excellent experience at the Indy Marriott. I appreciate the kind comments regarding the great service you received from our team, and will be sure to pass along the kudos. It was a pleasure having you stay with us, and we hope to welcome you back soon. Michael...

Reviewed 5 weeks ago via mobile

Services was fabulous! Rooms were clean and layout nice. No refrigerator or microwave. Bed was very comfortable. Had hard time with room temperature controller -- couldn't get room cool in middle of night. Staff throughout hotel was exceptional.

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Helpful?
Thank LoveKC9
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad that your overall experience was enjoyable, and I appreciate the feedback. It was a pleasure having you stay with us, and we hope to welcome you back to the Indy Marriott soon. Michael Kauffeld Assistant General Manager

Lee's Summit, Missouri
Reviewed 31 October 2016

Enjoyed my recent stay at the Marriott. The room was comfortable and quiet. The only issues I had was getting the key to work, the third time was the charm though. With that said, you cannot go wrong staying at this property.

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Thank KurtLS
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for choosing to stay at the Indy Marriott. I am glad that your overall experience was enjoyable, and appreciate the feedback. It was a pleasure having you stay with us, and we hope to see you again soon. Michael Kauffeld Assistant General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Indianapolis Marriott Downtown is connected via skywalk to the Convention Center and Circle Center Mall, just steps from Lucas Oil Stadium and Victory Field, and a short walk to Conseco Field House. It is also home to two on-site restaurants. Guest rooms at the hotel feature luxurious linens, a mini-fridge, and functional work areas. Just 8 miles from the airport, this property also features a state-of-the-art fitness center, Champions restaurant and Starbucks. ... more   less 

Additional Information about Indianapolis Marriott Downtown

Address: 350 W Maryland St, Indianapolis, IN 46225-1051
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €129 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Indianapolis Marriott Downtown 3.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott
Hotel Style:
#33 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Indianapolis Marriott Downtown staff and other travellers.
6 questions
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Questions? Get answers from Indianapolis Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got a room near the elevator, and with a grab bar in the bath/shower. Useful, if you need it.”
 of 5 bubbles timplee, 5 Dec 2016 | Read review
“Upper floors away from elevator lobby preferred.”
 of 5 bubbles 66RC, 11 Nov 2016 | Read review
“Higher floors typically are less noisy”
 of 5 bubbles Redleader6414, 7 Nov 2016 | Read review
“Ask for the most newly remodeled rooms”
 of 5 bubbles NeverStopReaching, 7 Nov 2016 | Read review
“I was on a higher floor and it was quiet”
 of 5 bubbles KurtLS, 31 Oct 2016 | Read review
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