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JW Marriott Indianapolis

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2,061 Reviews from our TripAdvisor Community

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Showing 2,026: English reviews
Lake Placid, NY
Reviewed 23 September 2015

Couldn't ask for a better location than the JW Marriott in Indy. It has the best of both worlds, conveniently located near Lucas Oil stadium and across from White River Park, where you can see and hear awesome live bands perform. We spent our day strolling in the park, walked across the bridge to the Zoo and the botanical gardens,...

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Helpful?
Thank sunintree
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I'm happy to see you enjoyed your visit to the JW Marriott. I do appreciate your comment about the refrigerator. Currently this is not part of the JW brand standard; however, due to our guest feedback we hope to add them to our inventory in 2016. Again, it was great having you with...

Chattanooga, TN, United States
Reviewed 23 September 2015

Stayed at the JW Marriott Downtown for a conference and wouldn't mind going back! Hotel is in a great location to central to downtown attractions and restaurants. Rooms are very clean and hotel staff was very friendly.

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Helpful?
Thank Megan B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I'm delighted to see you enjoyed your visit to the JW Marriott and Indianapolis. We have a lot to offer our out-of-town guests and we hope to welcome you back soon.

Batavia, New York
Reviewed 23 September 2015 via mobile

Stayed here for 5 nights for a convention. Hotel is in a great location, has beautiful decor, delicious food at restaurants. If it weren't for the housekeeping I would give it a top rating. However, one night we had no housekeeping service- the beds weren't made at all and the bathroom was not cleaned. I don't believe the room was...

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Helpful?
Thank dands238
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm sorry we have fallen short of our goal to make this a memorable experience for you. Please be assured I will share your comments with my Housekeeping team. This is not typical of our hotel, and we will take corrective action. I do hope you will one day give us an opportunity to...

St Catharines
Reviewed 23 September 2015

Nice location near white river state park. The rooms were clean and nice I stayed on the 22nd floor with a great end view of Victory Field and the Lucas Oil Stadium. Everything about the room was good, conference facilities on 3rd floor were good and lunch was good provided at the IAAO instructor workshop. My comment is wow be...

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Helpful?
Thank Seethaler
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I'm happy to see you enjoyed your visit overall. I appreciate your comment about the parking and wanted you to know we are comparable with the other full-service properties in the downtown area. If you are looking for a more affordable option within walking distance, I would suggest White River State Park Garage (across...

Loa angeles
Reviewed 23 September 2015

The Marriott is a very good business hotel. Location is very central Good room, bathroom - very clean. Fit all of my needs. Staff is terrific, very professional My second time staying there - Would definitely go back

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Helpful?
Thank Kim M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to welcome you back and thank you for your feedback. Be assured I will share your comments with my team, and we'll be looking forward to your return.

new haven, ct
Reviewed 22 September 2015

We stayed at this hotel last year and had a wonderful experience. This stay, however, was not the same. Our check-in was fast and pleasant.The front desk staff is well trained and customer service is obviously a priority. Our room number was 2337. I had called beforehand and requested a feather-free room due to allergies. The bedding was feather free...

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Helpful?
Thank mommart
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I am sorry we have fallen short of our goal to deliver a memorable experience. Be assured I will share your feedback with my team and we will take corrective action. If you would like to discuss this further, please contact me at your convenience. I can be reached at 317-860-4911. Again, it was our pleasure to have you with...

Springfield, Ohio
Reviewed 21 September 2015

My association held their annual international conference at this hotel in September and it was a great choice. The hotel is almost new and has beautiful facilities. Indianapolis is a surprisingly great place to stay downtown. The state capitol, museums, sports, shopping, and great restaurants are all within walking distance. I highly recommend the JW Marriott Indianapolis!

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Helpful?
Thank jwaymoo
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback. We take pride in serving our guests and I'm happy to see you enjoyed your visit to the JW Marriott and Indianapolis. We hope you will return whenever you are in the area.

Bonner Springs, Kansas
Reviewed 20 September 2015

I stayed at this hotel for a conference and it was a wonderful experience. The staff was very customer oriented and helpful. The food was delicious and the room was exceptional. If you are travelling to downtown Indianapolis, check this out.

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Thank Larry C
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to have you with us and thank you for your great feedback. We'll be looking forward to your return.

Manitoba
Reviewed 19 September 2015 via mobile

I stayed here for a conference last week and it was my first time in Indy. Hotel is well located near many restaurants, NCAA Hall of Fame, Lucas Oil Stadium, Pacers arena, zoo and great walking paths. Room and hotel in general was clean, well appointed, food at conference was good; drinks were a bit expensive though. Service at check-in...

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Helpful?
Thank SteinerLL
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We enjoyed your visit and I'm happy to see your stay was successful. We hope to welcome you back soon.

Sioux Falls, South Dakota, United States
Reviewed 18 September 2015

Skywalk will take you to the Lucas Oil Stadium should you choose to stay inside. Close to restaurants in area. Not too far from the airport. Staff was great. Rooms were great. Nice bar area in the hotel

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Thank Ronna S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We value your business and appreciate you taking time to give us your feedback. Be assured I will share this information with my team. If you return to the Indianapolis area, we hope to welcome you back to the JW Marriott.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €181 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
15 questions
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Danville
4 months ago
Washington DC, District of Columbia
5 months ago
Hamilton, Ohio
over a year ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the views on the north west side are amazing view you can see the Lucas stadium”
 of 5 bubbles tobby2015, 18 Jan 2017 | Read review
“Stayed on the 30th floor-nice view!”
 of 5 bubbles CintiRealtor, 18 Jan 2017 | Read review
“Given the speed of the elevators, perhaps a room on a lower floor”
 of 5 bubbles jamesmI4309QX, 16 Jan 2017 | Read review
“Upper floors more recently updated.”
 of 5 bubbles bradb993, 15 Jan 2017 | Read review
“Get a room on one of the higher floors -- amazing views.”
 of 5 bubbles RonR696, 11 Jan 2017 | Read review
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