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JW Marriott Indianapolis

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2,056 Reviews from our TripAdvisor Community

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Showing 2,021: English reviews
Coralville, Iowa
Reviewed yesterday NEW

Booked the JW Marriott for business travel at the Convention Center. Perfect location. My room was clean and comfortable with plenty of free amenities...and many amenities you have to pay to use (read WiFi.) Bathroom was very clean and well stocked as was the bedroom. My room was on a lower floor (7th, I think.) My colleague was on a...

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Helpful?
Thank Brad B
Reviewed 2 days ago NEWvia mobile

Beds was clean.. But found a Peanut within the window, there was several pennies laying around the room all heads down, the bathroom outlet did not work even trying the reset button, and the bathroom door had something smeared all over the glass. We came with short notice due to ice storm so we did not complain. but, was a...

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Thank hashing
Silver Spring, Maryland
Reviewed 5 days ago NEW

This was a very nice stay -- loved my modern room with a great shower and comfortable bed. The lobby bars are fun and the canal running path is almost outside the door, not to mention great nearby dining and shopping options. My room was on the 29th floor and I really enjoyed the views. I hope to stay here...

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Helpful?
1Thank Ron R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your great feedback, and I’m so happy you enjoyed your recent stay. We’ll be looking forward to welcoming you back whenever you return to Indy.

Reviewed 5 days ago NEW

The property was great. We will be staying here again. From the valet, to check in...All the way to High Velocity...Our service was impeccable. Food was good. Room was great with a fantastic view of the city...

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Helpful?
1Thank Majestic001
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I’m delighted you enjoyed your recent visit, and be assured this information will be shared with the team. We’ll be looking forward to your return.

Nashville, Tennessee
Reviewed 1 week ago via mobile

I attended a business meeting in January 2017 at the JW Marriott Indianapolis. The hotel is modern, clean, and well located. The rooms are modern and well appointed. The staff is helpful and professional. I would have given the hotel a higher rating, however, they charge $40 a night for self parking which is excessive. When you have to explain...

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1Thank bnajf
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your recent visit. I appreciate your comments about the parking and wanted you to know we try to stay competitive with the other full-service hotels in the downtown area. On weekends there is parking at the government garage and we are connected via a sky walk. Again, we enjoyed...

Erie, Pennsylvania
Reviewed 1 week ago via mobile

I stayed at the JW Marriott Indianapolis while driving cross country. The drive was a treacherous one, but the lovely staff at the hotel made my day. From my experience at check in and eating at the restaurant, I could not find a fault in the hotel. My room also had a great view of the downtown Indianapolis skyline. I...

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1Thank Erie_PA_1994
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was great to have you with us, and I’m happy we could provide some relaxation for you during your long drive. We hope you will return whenever you are in the area.

Toronto, Ontario
Reviewed 1 week ago

the staff were friendly .it was late and i needed drinking water the staff sent someone up right away at no charge with about a dozen bottles however i did not like the way the elevators worked as not all elevators went to all floors the rooms were average but clean an enjoyable stay nonetheless

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Helpful?
1Thank judithc718
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your visit, and I’m happy to see it was a pleasant experience overall. Be assured I have shared your feedback with the team, and we hope to be of service to you in the future.

Los Angeles, California
Reviewed 1 week ago

If you have business at the Convention Center stay here. If you are going to a Colts game stay here. They have enclosed walkways to the CC, you can walk there in five minutes. You can also walk to the mall/St. Elmo Steak House/Lucas Oil Stadium through same tunnels. The rooms/linens/beds/bar are very comfortable. Maid service is great. Dining here...

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1Thank Joe P
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly are happy you enjoyed your visit during the recent PRI trade show here in Indy. It was great having you with us, and we’ll be looking forward to your return.

Indianapolis, Indiana
Reviewed 1 week ago via mobile

We got a room on the 22nd floor with no advance notice. Clean, quiet, great view of downtown. Didn't try the restaurant and the elevators were a small wait; large group ahead of us; but everything else was just fine for the price. Valet park is a bit expensive.

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Helpful?
1Thank Mark B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback, and I’ll be sure to share this information with the team. I understand your comment about valet and wanted you to know we try to stay competitive with the other full-service properties in the downtown area. Again, we enjoyed your visit and hope you will continue to use our facility in the future.

Reviewed 1 week ago

Our experience began with a cheerful greeting from the Valet service team and ended pretty much with the same team asking about our stay and wishing us well as we drove off. In between, there was nothing less than high level service around every corner during our New Year's Eve stay. Our high floor room also had the perfect view...

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1Thank Bob D
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We take pride in serving our guests, and I’m delighted to see you had a great experience here at the JW Marriott. Be assured I’ll share your comments with the team, and we hope to welcome you back in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €181 - €427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Marriott and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
15 questions
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Danville
4 months ago
Washington DC, District of Columbia
5 months ago
Hamilton, Ohio
11 months ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors more recently updated.”
 of 5 bubbles bradb993, 15 Jan 2017 | Read review
“Get a room on one of the higher floors -- amazing views.”
 of 5 bubbles RonR696, 11 Jan 2017 | Read review
“You cannot go wrong with this hotel”
 of 5 bubbles Majestic001, 11 Jan 2017 | Read review
“higher floors were quiter”
 of 5 bubbles judithc718, 7 Jan 2017 | Read review
“Ask for a room that is not near elevators...”
 of 5 bubbles 997joep, 4 Jan 2017 | Read review
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