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Hilton Garden Inn Indianapolis Northwest

519 reviews
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Traveller (18)
Room & Suite (29)
Dining (5)
Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(60 reviews)
“great hotel”(32 reviews)
“breakfast staff”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Indianapolis Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (519)Write a Review
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61 - 65 of 514 reviews
Reviewed 16 May 2017 via mobile

Considered staying downtown but needed a hotel with quick access to the highway. 15-20 mins to downtown was an easy uber ride for dinner. 15 mins to the airport. Very convenient and a great value. Not a great deal of food and amenities in the...More

Thank JohnsenEC
Response from Indy-NW H, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 18 May 2017

We would like to thank you for taking the time out of your busy schedule to comment on your stay with us. We apologize your breakfast wasn't up to your standard. Your comments have been passed on to management. Please come back and see us...More

Reviewed 15 May 2017

It was a great hotel value. Even better than the Hamptons we usually pick. Staff was great, room was very comfortable and breakfast was tasty. It was nice and quiet at night. We will definitely stay there again in the future.

Review collected in partnership with Hilton Garden Inn
Thank Joe H
Response from Indy-NW H, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 18 May 2017

Thank you for your kind comment regarding your stay. The hotel is happy that we were able to exceed your expectations. Please join us again the next time you are in the Indianapolis,/Northwest area. Hilton Garden Inn

Reviewed 9 May 2017

Friendly staff, great accommodations, very clean. Lobby is large and full of entertainment options and meeting/lounging space. Very conveinient to interstates, food, coffee and other shopping options.

Review collected in partnership with Hilton Garden Inn
Thank eje999
Response from Indy-NW H, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 10 May 2017

Thank you for commenting on your stay. Please come back and see us the next time you are in Indianapolis/Northwest area.

Reviewed 30 April 2017

All was excellent except the bed. The mattress was too far from the headboard and the pillows kept falling into the gap and waking me up. It was a very heavy bed due to its style and I couldn't move to fix the problem.More

Review collected in partnership with Hilton Garden Inn
Thank Doug M
Response from Indy-NW H, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 2 May 2017

I would like to thank you for informing us of the problem. I are in the process of resolving your issue. Please come back the next time you are in the Indianapolis/Northwest area. We would like to have another chance to exceed your expectations. Sincerely,...More

Reviewed 29 April 2017

So many maintenance issues report d and was not taken care. I don't know what kind of customer support this hotel chain have. For a Hilton hotel chain the basics are the bed and the bathroom and it was not to the mark atleast for...More

Review collected in partnership with Hilton Garden Inn
Thank Victor S
Response from Indy-NW H, Front Office Manager at Hilton Garden Inn Indianapolis NorthwestResponded 30 April 2017

I would like to start by thanking you for informing us of your stay. I want to apologize for our beds not meeting your expectations. I will pass your comments to the our management and maintenance staff. Please come back and see us the next...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$117 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$117 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (33)
Bathroom (6)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Rooms are in bad shape."
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"Rooms with whirlpool are very large and spacious! Great for a couple's getaway."
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"There are no great views"
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"High floors away from the vending machine and elevators."
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