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Hilton Garden Inn Indianapolis Northwest

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Hilton Garden Inn Indianapolis Northwest
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445 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Louisville, Kentucky
Reviewed 1 week ago

The Hilton Garden Inn is always a good choice whenever traveling. Their consistency from city to city is very good. Because of the way I talk about the HGI, my son has started using them on his travels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles E
Indy-NW H, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

I want to thank you for taking the out of your busy schedule to commit on your stay with us. Management is excited that we were able meet your needs. Please give me a at call at your convenience. I would like to speak to you more about your stay. Have a great day, Nicolette Terrell-Beasley Front Office Manager Hilton...

La Crosse, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 8 November 2016 via mobile

The room was your average Garden Inn room, nothing exceptional to note and in my travels, that is a good thing. Nothing was wrong in other words. The shining star here was a employee named Greg, a server in the restaurant. I came down for breakfast and he greeted me as I sat down. He proceeded to wipe down the...

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Helpful?
Thank Thomas67_75
About Hotel's Favourite Review
Jakob L, Assistant General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello Thomas, We so glad to hear that Greg was able to accommodate to your needs so well. I will make sure he receives the proper praise for his excellent customer service. We are glad to have Greg and are also glad to have guests like you who let us know how we are doing. We hope to see you...

Indianapolis, United States
Reviewed 1 week ago

Everything was neat and clean, hotel staff were amazing! Beds were very hard. We used the fitness room, the pool, the hot tub and the bar and were pleased with these. We were within 10 minutes of great restaurants.

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Thank kariv842
Indy-NW H, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

I would like to thank you for taking time out of your busy schedule to commit on your stay. I am very excited we were able to meet your expectations. Please visit us again the next time you are in the Indianapolis/Northwest area. Yours truly Nicolette Terrell-Beasley Front Office Manager Hilton Garden Inn NW 317-288-6060

South Bend, Indiana
Reviewed 1 week ago via mobile

We would love to stay here again since the staff was wonderful but we won't. The beds are horrible. We have stayed at several hotels over the years and we have never had beds as hard and as uncomfortable as these. Everything else about the stay was great. Breakfast was delicious. Staff was extremely helpful and very pleasant. They even...

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Helpful?
Thank JessicaKnight1972
Hilton Garden I... D, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

I would like to personally apologize for your uncomfortable stay. I will pass your comments along to upper management. We values you and want to make your stay a pleasant one. If you're in the Indianapolis/Northwest area please give us another chance to exceed your expectations. Sincerely Nicolette Beasley Front Office Manager 317-288-6060

Aurora, United States
Reviewed 1 week ago

The service at this hotel is great. Everything you would want from a hotel staff. They are always helpful if you need anything they can provide or if its just a recommendation of a good place to get something to eat.

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1Thank O7350TIdavep
Indy-NW H, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

We are so excited you enjoyed your stay. Please come and visit us again the next time you are in the Indianapolis/Northwest area . Yours Truly Nicolette Beasley Front Desk Manager 317.288.6060

Houston, United States
Reviewed 1 week ago

The front desk did not treat me as an equal and valued customer. I had to go to the front desk three times to resolve a card key issue. The housekeeping staff saw my numerous trips back and forth from the FIFTH floor, and was kind enough to let me into my own room.

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1Thank J3436KPangelas
Houston, United States
Reviewed 2 weeks ago

Excellent hotel, great breakfast, friendly staff, and clean rooms. Trip was business, ease of use for the internet, good selection of TV - leisure and News channels. Room Service was both quick and friendly.

Review collected in partnership with Hilton Garden Inn
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1Thank 845lynetteh
Indy-NW H, Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for taking time out of your busy schedule to comment on your stay. We are so excited to have met your expectations. Please come and join us again the next time you are in the Indianapolis\Northwest area. Best wishes Nicolette Beasley Front Office Manager 317-288-6060

Manitowoc, Wisconsin
Reviewed 3 weeks ago

Very nice hotel that was clean and welcoming. Staff was courteous and professional. We had dinner and breakfast at the hotel and both meals were very good. If we are traveling in the area again we would stay again.

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1Thank Chris F
Indianapolis, Indiana
Reviewed 3 weeks ago

Very good and nice service. Will come back again without a problem and will recommend this place to anyone staying in Indianapolis. Very friendly and helpfull staf. Thank you for tge great experience.

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Helpful?
Thank marcelsV3933DI
Jake L, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Hello! Thank you for the kind review of our hotel! We appreciate your business and look forward to you staying with us again the next time you are in the Indianapolis area. Have a great day!

Reviewed 20 February 2017

I had to have an emergency stay due to maintenance issues at my apartment. I needed to check in at an unconventional time. Corrin at the front desk was extremely helpful and welcoming. I'd stay at this hotel again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank markikah
Jakob L, General Manager at Hilton Garden Inn Indianapolis Northwest, responded to this review

Thank you for the kind review! We are glad that you enjoyed your stay and that Corrin was so helpful. We like to pride ourselves at the level of service our staff delivers. Thank you for your business and we hope to see you again the next time you are in the Indianapolis area!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshing and successful stay at the Hilton Garden Inn Indianapolis Northwest hotel with a selection of comforting and convenient amenities and services. Unwind on a comfortable king or queen size bed and view a movie or select from a choice of premium TV channels on a 32-inch flat screen TV. Catch up with work at the desk and stay connected with family and business with complimentary high-speed internet access, available in every guest room of our hotel in northwest Indianapolis. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Northwest

Address: 6930 Intech Blvd, Indianapolis, IN 46278-2047
Region: United States > Indiana > Indianapolis
Price Range: €113 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Northwest 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Orbitz and Priceline so you can book your Hilton Garden Inn Indianapolis Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Northwest Hotel Indianapolis
Hotel Style:
#10 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with whirlpool are very large and spacious! Great for a couple's getaway.”
 of 5 bubbles msallyschu, 28 Nov 2016 | Read review
“There are no great views”
 of 5 bubbles fcrane35, 18 Sep 2016 | Read review
“High floors away from the vending machine and elevators.”
 of 5 bubbles 392jacquih, 20 Aug 2016 | Read review
“Confirm the room you book before arrival”
 of 5 bubbles Rubberducky6868, 12 Jul 2016 | Read review
“Do not eat breakfast at this hotel”
 of 5 bubbles dan4636, 25 Mar 2016 | Read review
5 of 5