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Courtyard Indianapolis Downtown

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Traveller (80)
Room & Suite (74)
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Overview
  • Excellent42%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
“jw marriott”(48 reviews)
“tgi fridays”(15 reviews)
Free Wifi
Parking
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Offers from Courtyard Indianapolis Downtown
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (360)
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351 results
Traveller rating
144
138
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144
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41
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Show reviews that mention
All reviewsjw marriottconvention centertgi fridaysbaseball stadiumspring hillvictory fieldself parkingwhite river parklucas oil stadiumindianapolis downtownroom was cleanindiana state museumthe upper floorswalking distancenice hotelother hotelscanal walk
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1 - 5 of 351 reviews
Reviewed 3 days ago via mobile

Called me at 5:40 pm day I’m checking in to tell me that they are overbooked and have put me at a property farther from the conference. They’ll also keep the difference in cost of the room. Bait and switch.More

Thank MommySherpa
Response from Brent P, Manager at Courtyard Indianapolis DowntownResponded 2 days ago

Greetings MommySherpa, Thank you for taking the time to post your feedback regarding your recent experience with our property. We sincerely apologize for being oversold and not being able to accommodate your reservation to stay with us. I would like to invite you to contact...More

Reviewed 5 days ago

I stayed here for a conference and the check in was smooth. Any issues we had they were handled immediately. I self parked overnight, and somehow my tire ended up on flat. The staff did everything they could to make sure i was able to...More

Thank lwash2017
Response from Trisha K, General Manager at Courtyard Indianapolis DowntownResponded 3 days ago

Thank you for the great review! I am sorry to hear you had a somewhat stressful experience while staying with us, but glad to see we were able to assist you. We look forward to your next issue free visit!

Reviewed 6 days ago via mobile

The hotel seems very new and modern. The service was great and the room was quite and comfortable. The breakfast is a little pricey but still delicious. The parking is underground and could be difficult for those with bigger vehicles.

Thank Francisco M
Response from Trisha K, General Manager at Courtyard Indianapolis DowntownResponded 3 days ago

Thank you for the great review! We do offer alternative options for larger vehicles. If ever needed, just let us know and we can direct you. Thank you for staying with us, we hope you will visit again soon!

Reviewed 1 week ago

I had an unfortunate bed bug problem in Room 613 during my stay from 4/8/18-4/10/18. I did not want to write this review, but the way the situation was handled by the hotel definitely needs to be addressed. I called the front desk at 7...More

Thank Karen G
Response from Trisha K, General Manager at Courtyard Indianapolis DowntownResponded 3 days ago

Karen G - Thank you for reaching out. It was a pleasure speaking with you this week. Again. I am terribly sorry for the way the situation was handled on our end. It is certainly not our intention to ever make a guest feel inconvenienced...More

Reviewed 1 week ago via mobile

Had it not been so cold we could have walked everywhere. The staff was very helpful and very genuine which seems like you would find that everywhere at a hotel, but not the case haha. The staff were friendly and the beds were comfy! We...More

Thank axj23
Response from Brent P, Manager at Courtyard Indianapolis DowntownResponded 1 week ago

Greetings axj23, Thank you for the great review! We are delighted that you had an enjoyable experience with us and were able to engage with some of our wonderful staff members! We will be sure to share your feedback regarding our pillows and parking fees...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$154 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Indianapolis
#53 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$154 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Indianapolis
#53 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (80)
Room & Suite (74)
Dining (3)
The Hotel (PRE-RENOVATION) (17)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Joshua B
5 September 2017|
AnswerShow all 3 answers
Response from bhessie | Reviewed this property |
I think so, but double check with hotel.
0
Votes
Madison D
6 March 2017|
Answer
Response from IWannaGetAway4Fun | Reviewed this property |
I don't know. I would guess usually 18 or 21. Sometimes hotel management also connects in with these questions. Since they haven't, I'd suggest you call the hotel direct to inquire.
0
Votes
Toni W
19 February 2017|
AnswerShow all 3 answers
Response from Joshua B | Property representative |
Banker's Life is a little less than a mile away. About a 15 minute walk or $5 Uber ride. Hope to see you soon.
0
Votes
Room Tips
"I stayed on the 15th floor - which was really quiet. Will request that again."
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"Upper room away from loading dock"
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"The higher the better"
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"All of the rooms seem to have a nice view. We could see the river from our room on the 15th floor."
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