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Comfort Suites Indianapolis Airport

317 reviews
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Traveller (33)
Room & Suite (26)
Dining (5)
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)Write a Review
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All reviewsindianapolis airportpark and flyan early flightthe shuttle driverhandicap roomnewer hotelwould stay here againsausage pattiesrental caryogurtfree shuttleclean roomhot tubindoor poolwould recommend this hotel to anyoneoff the highwaysitting area
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1 - 5 of 312 reviews
Reviewed 3 weeks ago via mobile

We stayed here for one Saturday night. Staff was friendly, and the room was spacious. Good price also. Things that were not as great: We had issues with the Wifi being really too slow to use well. We got back to the hotel before 10...More

Thank Kimberly B
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 3 weeks ago

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 4 weeks ago

We spent one night here so we would be close to the airport for an early flight. When checking in we were asked if we needed an airport shuttle, and I told them we did not, as we had a rental car. Despite this, at...More

Thank Bucarpenter
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 4 weeks ago

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and...More

Reviewed 1 January 2018 via mobile

The lobby is dingy and the breakfast choices were very poor. Coffee at breakfast was bitter. The sheets were so scratchy. The carpeting was very worn and had curious stains. For the price you can do betterMore

Thank runandtravel
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 3 January 2018

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 10 December 2017

This hotel is located near Executive Drive off the Sam Jones Expressway near the airport. It is 6.3 miles away from the airport. This is a newer Hotel than many of the others in the area and it has large rooms that are clean and...More

Thank UStravelmaxx
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 12 December 2017

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 8 December 2017

We have previously stayed at this property. It is close to the expressway, restaurants and shopping. The rooms are spacious, clean and comfortable. The front desk staff is always friendly and welcoming.More

Thank Bruce B
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 16 December 2017

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#10 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$96 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#10 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (26)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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palmtreequeen1
25 August 2017|
AnswerShow all 3 answers
Response from Travelsindiinero | Reviewed this property |
I was turned off by the area when I stayed there just three weeks ago. Although nothing happened to me or my car, I cannot recommend this location because I did not feel comfortable in this area.
1
Vote
ryleemarks13
26 February 2017|
AnswerShow all 4 answers
Response from Sandra H | Reviewed this property |
They will do this for you at the front desk. You may want to call the hotel directly ahead of time.
0
Votes
frhotdog154
6 January 2017|
AnswerShow all 4 answers
Response from Comfort Suites I | Property representative |
Hello, Hotel shuttle starts at 04.30 am and stops at 12.00 midnight runs every 30 minutes. upon request. travel time from hotel to the airport is 13 minutes. If guest want to park the car in hotel parking lot there is fee... More
1
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123456
Room Tips
"Stay away from the highway side."
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"Investigate the stay & park option to leave car on-site vs. paying for airport parking - Great..."
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"Ask for a room away from the highway"
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"Try for a room at the end of the hall."
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