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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
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376 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Indianapolis Downtown
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Showing 375: English reviews
Berkley, Michigan
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 March 2015 via mobile

This hotel is an excellent location and the outskirts of Indianapolis. Located behind the JW Marriott, the Spring Hill suites are a pleasant surprise. I was in Indianapolis for a convention and the tubes that connect all of the hotels made it very easy to get to the convention center. Check in was a breeze. Valet parking only cost four... More 

Helpful?
Thank hulacherry
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for appreciating all that the SpringHIill Suites brand has to offer. I am delighted to hear we exceeded your expectations on this visit. Please visit soon so we can share even more of our wonderful city with you! More 

Lafayette, Indiana
Level Contributor
292 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 March 2015

The hotel rooms are clean and very update to date but the issue with this hotel is the check in. Small area with the two hotels together when attempting to check in. No room for cars. If you decide to self park and then check in there are issues as there isn't a dedicated line to check in. You have... More 

Helpful?
Thank Reader1957
Joshua B, Dual Asst. GM, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing this feedback with us. I understand that during peak times there may be an overwhelming amount of traffic both in our lobbys and the front ramp. This is a great topic to discuss with our teams on how we can better organize our lobby and perhaps improve our signage. Our front desk agents want to give... More 

Indianapolis, Indiana
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 March 2015

First time I have ever been given a key to a dirty room.. (housekeeping mishap I guess). Front desk was unapologetic so I found that disappointing considering I frequent Marriott properties. The second room was nice though.. I like that the room had a half bath. Decorated nicely and pretty clean. Very convenient location. We were able to walk within... More 

Helpful?
Thank KarliDee
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Oop! I sure after your travels into Indy, it was very disappointing to have been checked into a room that wasn't quite ready for you. I am so glad to hear you enjoyed the room once you got settled in. The separated bathroom spaces allow for more privacy while allowing multiple people to get ready at the same time. I... More 

Waterloo, Wisconsin, USA
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2015 via mobile

I usually stay here or at the JW when in Indy. The place and location are great! My one gripe this visit is that both elevators were having problems. In fact I was stuck on one for about 15-20 minutes before the IFD was able to get me out. Apparently another gentleman got stuck on the other elevator before he... More 

Helpful?
1 Thank Dave L
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Dave, I can certainly understand your frustration with the elevators being down. We do hope it didn't keep you from anything you had planned during your stay. The last thing we would want is to interfere with a guests' productivity or fun. We absolutely appreciate your patience as we worked through this. We are so fortunate to have such a... More 

Plainfield, Illinois
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 February 2015

This hotel shares a parking garage with a handful of other Marriott Properties which are all adjacent to one another. The room was very pleasant with up to date decor. Well suited to business travel with desk space and living area separate from the bed. The bathroom was immaculate and bright. This hotel was a great value as well.

Helpful?
1 Thank TerryCIII
Joshua B, Assistant General Manager, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy to hear about your very pleasant stay with us. It sounds like you were able to take full advantage of our amenities and location. We will be replacing all of our pillows with the new queen sized so you will definitely have to plan a trip back to enjoy them. We look forward to your return! More 

North Little Rock, Arkansas
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 February 2015

The location of this hotel is wonderful. We love the White River park and several museums are across the street. Walking to shopping and dining downtown. You can even walk through the hotels all the way to the mall downtown if you don't mind the maze of walkways. That being said the hotel has a very small pool that it... More 

Helpful?
1 Thank Michelle M
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so happy to hear you loved the hotel and got to take advantage of our great location. We are staffing up for 2015 so we can better exceed guests' expectations. We hope to have you back soon! More 

New Brunswick, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2015 via mobile

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the... More 

Helpful?
Thank KANNUCK
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are happy to share that our staff has grown in numbers and experience this month. We are all eager to exceed guest expectations and look forward to you return visit so we can show you. More 

Ohio
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 12 January 2015

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life... More 

Helpful?
3 Thank Sfedorko
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Wow, I am so excited to hear you had such an AMAZING stay! Our goal is to continuously find ways to exceed our guests' expectations. We can't wait to have you back to explore some more! More 

Indianapolis
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 January 2015

Springhill Suites are some of my favorite properties to stay at when travelling. This one just didn't have the same appeal. I would imagine the downtown big city location has something to do with the design but, the place just has no coziness to it what so ever. We stay in the Marriott complex where this SHS is located about... More 

Helpful?
1 Thank Nawlins4LIFE
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

On behalf of the Ladies and Gentlemen of SpringHill Suites, thank you for providing feedback regarding your recent experience at our hotel. We are delighted you decided to try out this brand but understand it may not suite everyone. We look forward to having you back at the Courtyard where you know you will find the comforts you love and... More 

Hobart Indiana, USA
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 January 2015

The rooms are really cool, very modern and classy. The hotel connects to the Skywalk, which allows you to travel inside and all the way down the road to Circle Centre Mall and other venues and outlets. Very cool, especially when it was a rainy day! The only complaint I had was the complimentary breakfast, it was so crowded, it... More 

Helpful?
Thank dogdayz12
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments about breakfast are much appreciated. We do offer The Bistro as well as Starbucks as an additional option when breakfast at the SpringHill is rather full. I hope the next time you stay with us you can enjoy the full buffet or... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: €110 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Odigeo, Priceline, Expedia and Travelocity so you can book your SpringHill Suites Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Downtown staff and other travellers.
6 questions
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Philadelphia, Pennsylvania
Champaign, Illinois
6 months ago
Mount Laurel, New Jersey
over a year ago

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Questions? Get answers from SpringHill Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are very large and quiet, there were 47 of us travelling and everyone was quite happy with their suites.”
 of 5 bubbles Maggiet1946, 29 Nov 2016 | Read review
“I was on floor 3 butdid not have a bad experience with traffic noise.”
 of 5 bubbles andygrice2016, 27 Sep 2016 | Read review
“Higher floors have a good view of the downtown.”
 of 5 bubbles poogie88, 10 Sep 2016 | Read review
“Higher floors usually have a good view of downtown Indianapolis”
 of 5 bubbles palomah1, 14 Aug 2016 | Read review
“High floor facing park.”
 of 5 bubbles sendmehome, 20 Jul 2016 | Read review
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