We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We didn’t have high expectations for this hotel as we have stayed at other poorly managed and run down Extended Stay hotels. But we are traveling with our two dogs and we’re desperate for a hotel that would allow them both without charging an arm...More
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded today
Thank you for choosing Extended Stay America. We are glad to know you loved our well-equipped accommodations and that you were impressed with the service delivered by our courteous staff. It was a pleasure hosting you & your furry friend, and we look forward to...More
This is my first time stayed in Extended Stay America. The room was clean and nice with a very comprehensive kitchen, including a full sized refrigerator. The front desk staff, Raymond, was very friendly. Overall the stay was joyful. It would be better if the...More
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 28 November 2017
Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look...More
We booked based on three guys traveling together to the Indy 500. It was billed as 2 beds and a pullout. That part was fine but the pullout completely cut off the others from the kitchen area. Just too much crammed into a small space....More
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 3 weeks ago
Thank you for being our guest. It is a pleasure knowing liked our location, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon.
Most of the Extended Stay/Homestead Suites I've stayed in had nice, new, clean appliances, but this one didn't. The appliances and some of the furniture were old, worn, and dirty. The fridge and kitchen were dirty when I arrived. You have to ask the front...More
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 5 May 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Staff was friendly and accommodating. Room was clean and on par with what you'd expect. The pool area was closed for the season during my visit. Check in was quick and easy. The common areas and grounds were clean and well kept.More
Thank Jon F
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 19 March 2018
Jon, thanks for being our guest and reviewing your experience at our hotel. We are glad to read you liked the service provided by our courteous staff and that you were impressed with your well-appointed room. It was a pleasure having you with us, and...More