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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

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Overview
  • Excellent48%
  • Very good28%
  • Average4%
  • Poor12%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Indianapolis - Airport - W. Southern Ave.
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
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Traveller rating
12
7
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1
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LanguageEnglish
12
7
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3
1
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All reviewsinstant oatmealrecommend this hotelroom was cleanfront desk staffgreat hotelesadishwasherproperty
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1 - 5 of 24 reviews
Reviewed yesterday via mobile

We didn’t have high expectations for this hotel as we have stayed at other poorly managed and run down Extended Stay hotels. But we are traveling with our two dogs and we’re desperate for a hotel that would allow them both without charging an arm...More

Thank jkgalambos
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded today

Thank you for choosing Extended Stay America. We are glad to know you loved our well-equipped accommodations and that you were impressed with the service delivered by our courteous staff. It was a pleasure hosting you & your furry friend, and we look forward to...More

Hotel's Favourite
Reviewed 27 November 2017

This is my first time stayed in Extended Stay America. The room was clean and nice with a very comprehensive kitchen, including a full sized refrigerator. The front desk staff, Raymond, was very friendly. Overall the stay was joyful. It would be better if the...More

Thank jwtnny
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 28 November 2017

Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look...More

Reviewed 3 weeks ago via mobile

We booked based on three guys traveling together to the Indy 500. It was billed as 2 beds and a pullout. That part was fine but the pullout completely cut off the others from the kitchen area. Just too much crammed into a small space....More

Thank twosunbunnies
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 3 weeks ago

Thank you for being our guest. It is a pleasure knowing liked our location, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management

Reviewed 4 May 2018

Most of the Extended Stay/Homestead Suites I've stayed in had nice, new, clean appliances, but this one didn't. The appliances and some of the furniture were old, worn, and dirty. The fridge and kitchen were dirty when I arrived. You have to ask the front...More

Thank ShaoKahn18
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 5 May 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 18 March 2018 via mobile

Staff was friendly and accommodating. Room was clean and on par with what you'd expect. The pool area was closed for the season during my visit. Check in was quick and easy. The common areas and grounds were clean and well kept.More

Thank Jon F
Response from 00esa, Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave.Responded 19 March 2018

Jon, thanks for being our guest and reviewing your experience at our hotel. We are glad to read you liked the service provided by our courteous staff and that you were impressed with your well-appointed room. It was a pleasure having you with us, and...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Indianapolis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Indianapolis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Questions & Answers
Ask a question
Whitaker1214
13 April 2016|
Answer
Response from Karen D | Reviewed this property |
I'm sorry, I don't know. Our stay was paid for by my husband's company.
0
Votes
ChooiPing
21 December 2015|
AnswerShow all 6 answers
Response from Kenneth M | Reviewed this property |
Don't stay here m8, trust me.
0
Votes
ren w
8 February 2015|
Answer
Response from Adrian V | Property representative |
service hours for the shuttle are 5AM-9PM
0
Votes
Room Tips
"No good rooms here"
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"Definitely get a room on the 'away' side of the interstate."
Read review
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