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When I tried to get into the pool area the door would not open the lock is apparently broken and the lady at the front desk said that she'd be right with me, meanwhile she continued checking in 4 guests standing in line. I didn't...More
Thank Rick G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GoshenResponded 17 March 2017
Hello Rick G,
Thank you for staying at the Holiday Inn Express And Suites, Goshen.
I apologize that your stay was not successful as you would have wanted it to be due to concerns you had with access to the pool area. Despite that, I...More
While visiting my grandma who recently went into a nursing home we stayed in this hotel for the first time. We got in late and as I pulled back the sheets to go to bed I noticed a couple of long dark hairs in the...More
Response from Trina B, General Manager at Holiday Inn Express Hotel & Suites GoshenResponded 17 January 2017
On behalf of The Holiday Inn Express and Suites Goshen, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality we continue to strive for . We genuinely regret the inconvenience caused to you because of this.
I've stayed at this Holiday Inn Express at least once a year for the past 6 years. The rooms are spacious and very clean. The beds and pillows are very comfortable. I'm a stickler when it comes to hotel beds and will only stay in...More
Thank Lara M
Response from Trina B, Manager at Holiday Inn Express Hotel & Suites GoshenResponded 3 January 2017
Thank you for the review of our hotel. I am pleased to hear you have stayed with us for the past 6 years when in the area. I hope the next time you stay with us you will have a chance to try the pancake...More
Staff was very friendly and apologetic however in two different rooms we each had hairs in our bed. Staff assured us that we would not be charged for the room and we changed to another local hotel that was very close.More
Thank Terry O
Response from Trina B, Manager at Holiday Inn Express Hotel & Suites GoshenResponded 30 December 2016
On behalf of the Holiday Inn Express & Suites I want to apologize for the cleanliness of your bed. We take great pride in knowing that our rooms are clean and ready for our guests when they arrive. I want to thank you for bringing...More
Over years and on this trip, we have stayed in a number of HI Express, but this wasn't one of the best, primarily because the Wifi was very poor and limited choice of TV channels.
Check-in and Check-out was ok, the room was very good,...More
Management response:Responded 2 December 2016
Thank you for the review of our hotel. I wanted to let you know we will be getting a new wifi carrier within the next year, which will speed up our internet for our guests. I have forwarded your comments about the limited cable channels...More
US$92 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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